• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Question Collect mails from external mailbox

    As far as I know there is no extension that serves that purpose yet. It seems that there neither is a Uservoice request. Maybe you would like to post one? Your Ideas for Plesk
  2. Bitpalast

    Issue Plesk email to gmail/outlook marked as spam.

    In my opinion, if all advice given above is observed, it is not possible that GMail claims an issue with SPF or DKIM.
  3. Bitpalast

    Issue Websites stop working until I restart apache and nginx

    When the outage occurs, have you tried to restart the PHP-FPM service instead of restarting Apache? If CPU and RAM are good, there is a chance that there is actually no issue with Apache. How do Apache processes behave when an outage occurs? E.g. what is "strace" showing on the processes? Are...
  4. Bitpalast

    Issue Plesk email to gmail/outlook marked as spam.

    Does your server have an IPv6 address and is it actually used on the server? Is Reverse DNS set for IPv6? If your server uses IPv6 it also needs a reverse DNS entry for IPv6, but your server does not have a reverse DNS entry for IPv6. Else you could limit Postfix to only using IPv4: Change...
  5. Bitpalast

    Issue Websites stop working until I restart apache and nginx

    Is there a high cpu load when the website goes down? What processes are causing it? Is there a high RAM usage at that time? You can watch the load "live": # MYSQL_PWD=`cat /etc/psa/.psa.shadow` watch "uptime && echo "\ " && ps aux | sort -nrk 3,3 | head -n 20 && echo "\ " && mysqladmin proc...
  6. Bitpalast

    Issue Plesk email to gmail/outlook marked as spam.

    Have you tried to avoid the 127.0.0.1 sender IP address entry in your header by using SMTP login through your mailbox to send the mail(s)? Have you tried enforcing the true hostname in /etc/postfix/main.cf, e.g. by setting myhostname = quick24store.com (service postfix reload afterwards to...
  7. Bitpalast

    Issue Plesk email to gmail/outlook marked as spam.

    The reason for these imho false statements can be that you are sending through "localhost" (127.0.0.1). Instead, can your software login to a mailbox and send through that mailbox using the SMTP login? Because then the 127.0.0.1 is not included as the mail origin, and your true server IP seems...
  8. Bitpalast

    Issue Plesk email to gmail/outlook marked as spam.

    The "URIBL_BLOCKED" is just a mentioned parameter. It is not actually applied. The Spam score is -3.1. It will need to be more then 5 to trigger an anti-spam block given your configuration. SPF is fine, too. I've also checked the sender IP (173.208.200.210) whether it is on any major BLs, but it...
  9. Bitpalast

    Issue Websites stop working until I restart apache and nginx

    @Kritarth What have you tried so far to find the cause of the issue?
  10. Bitpalast

    Resolved Upgrade Mariadb 10.3 to 10.6 completes but trying to start MariaDB fails with error "systemctl status mariadb.service" and "journalctl -xe"

    Yes, agreed, @PeterK900 can't see the relevant data, because he's not root.
  11. Bitpalast

    Resolved Upgrade Mariadb 10.3 to 10.6 completes but trying to start MariaDB fails with error "systemctl status mariadb.service" and "journalctl -xe"

    Another approach can be to contact official Plesk support. They'll most likely succeed in identifying and solving the issue.
  12. Bitpalast

    Resolved Upgrade Mariadb 10.3 to 10.6 completes but trying to start MariaDB fails with error "systemctl status mariadb.service" and "journalctl -xe"

    That's not possible when MariaDB is on your system. It must log start/stop actions. Maybe try "journalctl -xe" without the unit parameter and scroll through the actions. You can also check /var/log/messages or /var/log/syslog for entries related to MariaDB. Generally: When MariaDB starts or...
  13. Bitpalast

    Resolved Upgrade Mariadb 10.3 to 10.6 completes but trying to start MariaDB fails with error "systemctl status mariadb.service" and "journalctl -xe"

    journalctl -xe -u mariadb
  14. Bitpalast

    Resolved Upgrade Mariadb 10.3 to 10.6 completes but trying to start MariaDB fails with error "systemctl status mariadb.service" and "journalctl -xe"

    If you could please provide the log message(s) that describe the startup issue, I am sure that other experts here or myself will be able to help.
  15. Bitpalast

    Resolved Upgrade Mariadb 10.3 to 10.6 completes but trying to start MariaDB fails with error "systemctl status mariadb.service" and "journalctl -xe"

    Would give some more details on it? MariaDB has probably logged the reason why it doesn't want to start. Most frequently there is an error in /etc/my.cnf.
  16. Bitpalast

    Question How to activate the new dashboard?

    It took me a while to see the new dashboard. Only now since 18.0.64 where it automatically became the default I am seeing it for the first time. And I must say: Very well done! Keyword: "Endowment effect", we had a mail conversation on that one ... It's a really much more useful page now with...
  17. Bitpalast

    Question Fail2ban trying to setup a rule to ban ai bots

    @Tomsohner It's nothing that Plesk should do as it is not a task for control panel developers, but a task for system administrators. Your approach of banning subnets is one valid approach. At my business here we currently ban 600+ subnets practically permanantly, and there has never been a...
  18. Bitpalast

    Issue This IP address is not configured properly Repair

    Did you check your network interface card settings that IPv6 is actually active on your host? Does your host listen to it?
  19. Bitpalast

    Issue This IP address is not configured properly Repair

    And did you follow the advice of the first step to verify that the IP is indeed reachable on the server?
  20. Bitpalast

    ISSUE - Nginx config generation failure and http2 directive implementation failure

    Would not a solution ideal that runs a regex replace operation on the webserver configuration files so that upon the next reload or restart the updated version is loaded? It would avoid the need for a short downtime due to reconfiguration of all files by the normal Plesk reconfiguration tool.
Back
Top