• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Issue 502 Bad Gateway - New Install - Restored from Backup

    Not being able to start Fail2Ban can have all kinds of reasons. When you run # service fail2ban start it will normally tell you why it won't start. If you don't see anything, run # service fail2ban status afterwards, then you can normally see an error message line in the output why it does not...
  2. Bitpalast

    Issue 502 Bad Gateway - New Install - Restored from Backup

    That's not the same. Even if no issues are found, the port link and configuration between Apache and Nginx might be broken. It normally helps to run # plesk repair web all (without -n, so that it really reconfigures all necessary files). I first observed this necessity after migration from...
  3. Bitpalast

    Issue 502 Bad Gateway - New Install - Restored from Backup

    In that case: # plesk repair web all
  4. Bitpalast

    Issue 502 Bad Gateway - New Install - Restored from Backup

    This means that Apache is not running. Nginx might, but your Apache is not online. For that reason sites not using proxy mode work, because there Apache is not needed. So check this: # service httpd status and restart with # service httpd restart it will also show you why it doesn't start. If...
  5. Bitpalast

    Question CloudFlare and Fail2ban

    Cloudflare does not use Google IP ranges, but Google does. If you want your website indexed in Google, do not block the Google IP ranges.
  6. Bitpalast

    Question ModSecurity "Access denied with code 403"

    Could you please provide a log excerpt of the 403 error where it states the rule ID? Please also show which IDs were excluded.
  7. Bitpalast

    Issue Cannot read properties of null (reading 'id')

    As the error indicates a JavaScript issue, it might be caused by cached data. Clearing the browser cache could be enough to solve it.
  8. Bitpalast

    Issue Mails not configurable anymore

    Does the subscription have permissions to manage mail accounts?
  9. Bitpalast

    Resolved What happens if Plesk license is terminated?

    @ksa616 The website can continue to work, but there won't be updates to PHP, Apache, Nginx etc. Mail can continue to work, but if something doesn't, you'll be on your own on the operating system level. No statistics either. SSL will continue to work until a renewal is up. Backup: No it will not...
  10. Bitpalast

    Issue Outgoing emails get rejected - User not allowed to send Emails

    Your last option will be official Plesk support. They will for sure be able to solve this issue for you. To sign-in to support please go to https://support.plesk.com If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide...
  11. Bitpalast

    Resolved Error fail2ban since update to 18.0.63

    Yes it works. However, I am sure that the plesk.conf file on my installation where it failed was an authentic file that was not previously modified by us here, yet it seems that it was not updated automatically upon Plesk upgrade to 18.0.63.
  12. Bitpalast

    Resolved Could you please explain changes to the Fail2Ban jails in 18.0.63 in more detail?

    Great, thank you!
  13. Bitpalast

    Issue PHP suddenly crashes

    This console command will help to give you a live insight where the load in your server happens: MYSQL_PWD=`cat /etc/psa/.psa.shadow` watch "uptime && echo "\ " && ps aux | sort -nrk 3,3 | head -n 20 && echo "\ " && mysqladmin proc status -u admin"
  14. Bitpalast

    Resolved Could you please explain changes to the Fail2Ban jails in 18.0.63 in more detail?

    According to another post, the "recidive" jail has been replaced by two new jails "plesk-one-week-ban.conf" and "plesk-permanent-ban.conf". We're using custom software and definitions that partly rely on the "recidive" chain and .conf. I'd like to know more what the two new confs do, whether...
  15. Bitpalast

    Question CloudFlare and Fail2ban

    Technically, you can exclude Cloudflare IPs from Fail2Ban in the /etc/fail2ban/jail.local file. To exclude them, simply add them to the [DEFAULT] section's ignoreip directive. Example: [DEFAULT] ignoreip = 34.147.110.144/28 ... and so on ... 127.0.0.1/8 ::1 The subnets that Cloudflare uses...
  16. Bitpalast

    Resolved Roundcube CVE 2024 - when does Plesk release an update?

    Has the case Question - Problems on Roundcube v1.67 after upgrade been checked and can you confirm that there are no issues on the Plesk side with an upgrade to 18.0.63 in combination with a Roundcube update?
  17. Bitpalast

    Resolved Problems on Roundcube v1.67 after upgrade

    After reading the above post we have disabled Plesk auto-updates on our servers ... I suggest submitting the case as a ticket to Plesk support so that they can check whether it is a general issue with Roundcube. There is a Roundcube security update in the pipeline, and it would not be good if a...
  18. Bitpalast

    Question CentOS2Alma conversion: Your expectations and experience?

    Good to know. Indeed, Almalinux measures and displays the CPU load differently from CentOS. The same load on Alma 8 for the "last minute" drives the number up by factors compared to what CentOS measures or displays. This can have an extreme impact on tools that monitor server performance or...
  19. Bitpalast

    Resolved unknown option 'allowhardlink'

    "allowhardlink" is an important setting. Plesk, please do not remove it. @enerspace It will be worth asking official Plesk support on this as this seems to be a case where a check directly on your server is required.
  20. Bitpalast

    Question WPToolkit Block access to potentially sensitive files

    .user.ini should not be a requirement by Wordfence. If specific webspace configurations are required, these can also be set in the panel's GUI.
Back
Top