• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Resolved CentOs2Alma conversion failed - disk space?

    What's the output of df? I mean df as it comes by default (with the -T option) so that it also shows the number of occupied and available blocks?
  2. Bitpalast

    Plesk Firewall Extension and Almalinux 8.10 Network Issue

    Maybe Plesk wanted to have this for future freedom of choice. What's defined within the scope of firewalld however has no impact on iptables and vice versa. It's kind of a different layer of the process we're talking about when talking about certain zones. But this gives me to think that I...
  3. Bitpalast

    Issue Sometimes it is not possible to connect the panel via :8443.

    Some networks don't allow ports 8080 or 8443. In many businesses, admins believe that 8443 is a security risk and block the port on their routers (for really no true reason). It is thinkable that this is the case for the networks you are in. if the same endpoint connects to the server port 8443...
  4. Bitpalast

    Plesk Firewall Extension and Almalinux 8.10 Network Issue

    Objection, sir @Maarten! ;) Indeed on Alma I can strongly recommend to disable firewalld. It's either iptables or firewalld, not both. Running both will most definitely cause issues. The problem I believe is that both utilities utilize Kernel processes to filter network traffic. They just get...
  5. Bitpalast

    Resolved Plesk backup can not Dump databases MariaDB 10.6.7

    Name resolution should not be skipped, meaning that "= 1" or "= on" etc. are all wrong. You can try to simply remove the line from the configuration files. Please also make sure that no config file in the directories that descend from etc/mysql/mariadb.conf.d or etc/mysql/mysql.conf.d defines...
  6. Bitpalast

    Issue MariaDB High "created tmp disk tables"

    Try to give much more RAM to the innodb_buffer_pool_size. Depending on the RAM of your server, grant up to 70% of that RAM. Just some sample values to reduce disk access to the database files: innodb_buffer_pool_size = 96G innodb_flush_method=O_DIRECT table_open_cache = 10000...
  7. Bitpalast

    Question Testing Disaster Recovery -- Restoring Plesk Dumps

    Yes.
  8. Bitpalast

    Resolved SSL create and renew errors on random domains / possibly a Let's Encrypt issue, but maybe only in combination with Plesk

    Yes, it's resolved! Thank you and good that it was just an issue on Let's Encrypt side.
  9. Bitpalast

    Resolved SSL create and renew errors on random domains / possibly a Let's Encrypt issue, but maybe only in combination with Plesk

    That notice is a result from the user reports on the issue described above.
  10. Bitpalast

    Resolved SSL create and renew errors on random domains / possibly a Let's Encrypt issue, but maybe only in combination with Plesk

    We are seeing some random create and renewal errors of Let's Encrypt as described in https://community.letsencrypt.org/t/failed-reissue-on-plesk-due-to-could-not-obtain-directory-curl-error-35-encountered-end-of-file/221455/3 This only occurs on some domain names while other domains on the...
  11. Bitpalast

    Question How to activate the new dashboard?

    I've been reading allusions to a new dashboard page, but so far, including 18.0.62, the dashboard page looks still the same as it always did. How to activate the new dashboard?
  12. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    For this case it's probably not feasible, because we cannot let customers wait so long. I have now updated all Wordpress packages preemptively manually and hope to avoid more user complaints. If the issue occurs again on the next Wordpress version, I'll try to go through ticket support.
  13. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Same problem on the next server. Here however, the 6.5.5 version package did not yet exist: . . . -rw-r--r-- 1 psaadm psaadm 25955885 Nov 8 2023 wordpress-6.4.zip -rw-r--r-- 1 psaadm psaadm 26190939 Apr 11 16:45 wordpress-6.5.2.zip -rw-r--r-- 1 psaadm psaadm 26193148 May 13 08:17...
  14. Bitpalast

    Issue Something changed badly after reboot

    Did you verify that fail2ban has started? Sometimes it cannot start after a reboot, because log files that were previously there where meanwhile deleted. A server without fail2ban will get much useless traffic. This could cause a higher cpu and memory load.
  15. Bitpalast

    Issue Outlook IMAP/POP/SMTP (SSL/TLS) Issues

    Instead of using the domain name, try to use the server's hostname. If the cert doesn't match and you did not accept the security exception proposal once, future attempts may fail without showing the dialog again. Make sure that the SSL/TLS setting of the outgoing mail server match the selected...
  16. Bitpalast

    Resolved How to increase the PHP memory

    Performance Booster does not change your website version. It applies no changes to your content files at all.
  17. Bitpalast

    Question Language packs not installed

    Login issue: Please check "Allow IP address changes during a single session" in Tools & Settings > Security > Session idle Time. Language Packs: Normally, Plesk comes with one language. For each additional language, an add-on license is required.
  18. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Same issue now on another server, and again by running # wget -O /usr/local/psa/var/modules/wp-toolkit/packages/wordpress-6.5.5.zip https://wordpress.org/latest.zip once, the latest 6.5.5 Wordpress can be installed afterwards - although the wordpress-6.5.5.zip package was already present in the...
  19. Bitpalast

    Subdomain cannot be removed with "remove" option from the domains list

    Yep, probably. I'll open a ticket once I get around to it (not at the moment, it's not such an important bug as there are other ways to remove subdomains).
  20. Bitpalast

    Subdomain cannot be removed with "remove" option from the domains list

    No entries in panel.log for it. I was able to remove the subdomain from within the subscription's domain list, but the same did not work from the "Domains" menu domain list.
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