• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. IgorG

    Issue Server Error: 500 Plesk\Exception\Database

    What about contacting Plesk Support Team? https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk-
  2. IgorG

    Issue How to install Memcache PECL extension for PHP (not Memcached)

    The latest version of Memcache requires PHP version > 8.0: # /opt/plesk/php/7.4/bin/pecl install memcache WARNING: channel "pecl.php.net" has updated its protocols, use "pecl channel-update pecl.php.net" to update pecl/memcache requires PHP (version >= 8.0.0), installed version is 7.4.33 No...
  3. IgorG

    Question Disable File Manager on Service Plans?

    Currently, it is not possible to disable/hide File Manager. Such functionality is yet to be implemented in Plesk. Vote for this feature on Plesk UserVoice portal . The top-ranked suggestions are likely to be included in the next versions of Plesk.
  4. IgorG

    Issue DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    https://talk.plesk.com/threads/server-error-500-plesk-exception-database.367310/
  5. IgorG

    Issue Server Error: 500 Plesk\Exception\Database

    Have you tried KB search? https://support.plesk.com/hc/en-us/search?utf8=%E2%9C%93&query=DB+query+failed%3A+SQLSTATE%5BHY000%5D+%5B2002%5D+No+such+file+or+directory&commit=Search
  6. IgorG

    Resolved Amazon S3 Backup, can't save settings

    As far as I know, the fix is planned for the 18.0.49 release.
  7. IgorG

    Question I don't have the etc/httpd/ folder

    Try to use /etc/apache2/mods-enabled/fcgid.conf But how is it related to Plesk?
  8. IgorG

    Forwarded to devs individual domain can't use HTTPS for webmail if webmail.forceHttp=true

    Actually, this is expected behaviour. Forcing is forcing. There are no exclusions. We would suggest either managing redirects manually or creating the corresponding feature request on Plesk UserVoice. Note: Nowadays, it is highly recommended to use secured connections. That's why force...
  9. IgorG

    Issue upstream timed out (110: Connection timed out) while reading response header from upstream

    Why do you edit the nginx global configuration file manually instead of making these changes through the Plesk UI for a specific domain, as I wrote above?
  10. IgorG

    Resolved Maria DB broken. Plesk Obsidian 18.0.48.0 CentOS 7.9.2009 x86_64

    I think that's too drastic a decision. It would be more correct to contact Plesk Support Team. Experienced engineers will find the cause and fix it directly on your server. https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk-
  11. IgorG

    Issue upstream timed out (110: Connection timed out) while reading response header from upstream

    Perhaps it is caused by the default timeout limit is 60 seconds for proxying requests from nginx to Apache. But the script takes more than 60 seconds to execute. Try to add in Additional nginx directives field of domain Nginx settings to increase the timeout limit to 180 seconds (3 minutes)...
  12. IgorG

    Question I don't have the etc/httpd/ folder

    For Debian correct path to Apache config directory is /etc/apache2/
  13. IgorG

    Question Scheduled task error

    Looks like you tried to run the script under chrooted environment. Please read this KB article on how to do it properly: https://support.plesk.com/hc/en-us/articles/213921825-A-scheduled-task-set-up-to-run-from-under-a-subscription-user-fails-No-such-file-or-directory
  14. IgorG

    Resolved Maria DB broken. Plesk Obsidian 18.0.48.0 CentOS 7.9.2009 x86_64

    Many reasons can cause this error. Most of them are described in the relevant KB articles. You can find them with a search by the phrase "DB query failed: SQLSTATE[HY000] [2002] Connection refused". I did this for you...
  15. IgorG

    Issue DNS settings not visible

    Go to Tools&Settings in the left menu and then DNS Settings:
  16. IgorG

    Resolved Amazon S3 Backup, can't save settings

    Thank you, the bug EXTPLESK-4123 has been confirmed and submitted.
  17. IgorG

    Question can i install plesk on macos ?

    Unfortunately, I can't write a step-by-step tutorial for you because the Plesk image only exists for the x86_64 platform, and my Macbook is on the M1 processor of the ARM platform. That's why I see an error message like this: igubaidullin-mbp:~ igor$ docker run -d --tmpfs /tmp --tmpfs /run...
  18. IgorG

    Question can i install plesk on macos ?

    As I wrote above, install Docker on macOS and then use Plesk docker image.
  19. IgorG

    Forwarded to devs SPF_FAIL for internally forwarded emails

    Thank you. The bug PPPM-13801 has been confirmed and submitted.
  20. IgorG

    Resolved Amazon S3 Backup, can't save settings

    Developers still can't reproduce the issue in their test environment. Investigation directly on your server is required. Therefore please contact Plesk Support Team: https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk-
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