• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Sebahat.hadzhi

    Issue dovecot Error "Timeout waiting for handshake response"

    Thank you. I don't think the file size is directly related to memory used and the default_vsz_limit. Anyhow, if that's the issue a more specific error/warning would most likely have been logged. At this point, I don't see anything in the logs that would hint what exactly the issue is. How's the...
  2. Sebahat.hadzhi

    Question login / pass plesk installer

    Hello, Luis. In order to begin the Plesk installation you are required to provide the server root password. If the process was interrupted and you didn't get to create the admin account during the post-installation configuration, I cannot think of another way for logging apart from using the...
  3. Sebahat.hadzhi

    Question Assistance Installing 3rd Party SSL Certificate

    Could you please check the .crt files with a text editor and confirm if you see a section such as -----BEGIN PRIVATE KEY-----?
  4. Sebahat.hadzhi

    Issue dovecot Error "Timeout waiting for handshake response"

    Hello, @enduser . Kindly execute the following commands: and let us know what's the output. Likely this can help, but I want to make sure what's the root cause of the issue.
  5. Sebahat.hadzhi

    Issue Plesk not installed, no system packages

    Hello, @RJ45 . I attempted to reproduce the issue on a CentOS 7.9 server by updating from Plesk 18.0.65 to .69 and everything went as expected. Could you please confirm if you have ELS currently active for the server in question, please?
  6. Sebahat.hadzhi

    Resolved Restart Dovecot, repair mail after Server reboot

    Could you please also run:
  7. Sebahat.hadzhi

    Question Cannot restore fully Wordpress Website

    Could you please check the wp-config.php file in '/var/www/vhosts/raynardandgogol.co.uk/httpdocs'. There should be a section with the database details (db name, db user, db pass). Please verify if the database defined exists and if you are able to access it with the password defined in the...
  8. Sebahat.hadzhi

    Question DB query failed: SQLSTATE[HY000]: General error: 1034 Index for table 'log_actions' is corrupt

    That depends on your server provider. Please check their documentation, they would most definitely have a guide on how to create one.
  9. Sebahat.hadzhi

    Question Plesk Email Security: sent SPAM mails

    Hello, @MrKanister . The outbound emails are being evaluated depending on the settings you have configured in Plesk Email Security > Server Settings > Spam score and Spam action. To identify the spam origin you may examine the mail logs, for example:
  10. Sebahat.hadzhi

    Question full-featured trial license

    Hello, @Genisys-Matt . Technical/temporary domains for trial licenses were disabled quite a while ago (if I am not mistaken, back in 2023) due to consideration of fraudulent activity. If you are performing a migration of existing websites I would suggest temporarily adjusting the hosts file of...
  11. Sebahat.hadzhi

    Resolved Cannot read properties of undefined (reading 'searchFilters')

    @macadia Martin, just a follow-up on you feedback about the UI, rework of the Database Interface and the positioning of the phpMyAdmin button is already in progress. The fix is planned for a release with the next minor Plesk update.
  12. Sebahat.hadzhi

    Issue plesk repair fs -y after update The permissions on some of the files packaged by Plesk are incorrect[ERROR]

    Looks like a leftover from a distro upgrade as it is looking liblog4cplus for Ubuntu 20.04. It is worth to run the checks provided in the linked thread starting off with:
  13. Sebahat.hadzhi

    Resolved Cannot read properties of undefined (reading 'searchFilters')

    We have released an update today which fixes the issue with the database listing. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.69 Update 1:
  14. Sebahat.hadzhi

    Issue IIS Rewrite Rules affecting Git repositories

    Thank you for the update, @TullariS . The behavior was recognized as a bug identified with ID EXTPLESK-8925. A fix will be released in one of the upcoming updates. At this point, I cannot provide an ETA. You may observe the change log here. We appreciate bringing our attention to the issue.
  15. Sebahat.hadzhi

    Issue Unusually high rate of failed Dr.Web updates

    Thank you for the confirmation. If you observe any additional issues please let us know.
  16. Sebahat.hadzhi

    Issue DB query failed - Deadlock

    Hello, @gary_za . Could you please run the following command and provide us with the output:
  17. Sebahat.hadzhi

    Question DB query failed: SQLSTATE[HY000]: General error: 1034 Index for table 'log_actions' is corrupt

    What I can recommend is to try running a manual repair as described here. Before you do, please make sure you have a server snapshot as this might result in data loss.
  18. Sebahat.hadzhi

    Question Build a VPN server with HETZNER

    Hello, Luis. I believe what @alvarezcruz is referring to is Cloudflare's IP addresses rather than your server IP address.
  19. Sebahat.hadzhi

    Issue Unusually high rate of failed Dr.Web updates

    Hello, Peter. I can see a few other reports about the same case and it was identified as a temporary issue. Is it still ongoing on your end? Could you please try updating it manually: Also, would you mind sharing what Firewall are you using on the server in question?
  20. Sebahat.hadzhi

    Resolved Backup Task to Google Drive - Errors

    I would suggest opening a ticket with Plesk support for an investigation of the issue on your server. To sign-in to support and open a ticket go to: https://support.plesk.com If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide...
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