• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Sebahat.hadzhi

    Resolved Backup Task to Google Drive - Errors

    Thank you, Tim. Please let me know if the issue is still ongoing and if you could you please confirm whether you are using a personal Google drive or it is connected to a project?
  2. Sebahat.hadzhi

    Resolved Enable Xdebug for Subdomain Only?

    Loading specific PHP extension on a per domain/subdomain-basis is not possible at this point. The workaround we can suggest is to use a dedicated PHP-FPM handler for the subdomain in question.
  3. Sebahat.hadzhi

    Resolved Cannot read properties of undefined (reading 'searchFilters')

    Thank you for the report, @macadia . The reported issue is not reproducible on a test environment. Therefore, I cannot qualify it is as a Plesk bug. It appears that's something specific to the environment, it might have resulted by failure/interruption during the upgrade. In other for the exact...
  4. Sebahat.hadzhi

    Resolved Domain File Manager unable to upload new file and unable to create new file

    Thank you for the report, @MHC_1 . I am unable to reproduce the behavior on a test server. There's likely an issue with the local server. Could you please confirm the following details: What's the exact error you encounter upon attempting to add/upload a file? Do you see any errors...
  5. Sebahat.hadzhi

    Resolved Rest API Fatal Errors

    We have released an update today which fixes the issue with the domains parameter during API requests. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.69: Thank you for bringing it to our attention.
  6. Sebahat.hadzhi

    Resolved Performance Booster and MariaDB 11.4

    Guys, with the release of Plesk Obsidian 18.0.69 our team added support for MariaDB 11.4 in Performance Booster:
  7. Sebahat.hadzhi

    Resolved Windows Server 2025 - Plesk Obsidian 18.0.69 - msodbcsql17 dependency

    The behavior was recognized as a bug with ID PPPM-14920. Our team is currently working on releasing a fix. I cannot provide an ETA yet, but I will follow-up with more details soon. Thank you both for your input.
  8. Sebahat.hadzhi

    Resolved Backup Task to Google Drive - Errors

    Thank you for the confirmation. Could you please try temporarily increasing the values in panel.ini according to this article?
  9. Sebahat.hadzhi

    Issue How to enable fail2ban for fellow other admins using the restricted mode?

    This is sort of a workaround to enable Fail2ban as the functionality is not natively supported. The setting also controls the following: Web Application Firewall (ModSecurity) Restrict Creation of Subzones Prohibited Domain Names Server Settings Customize Plesk URL Server Statistics Settings I...
  10. Sebahat.hadzhi

    Resolved Windows Server 2025 - Plesk Obsidian 18.0.69 - msodbcsql17 dependency

    Thank you for the report. I forwarded it to our team for further review. I will keep you posted.
  11. Sebahat.hadzhi

    Resolved [MailQueueList.Filter.Status.maildrop] since last update of Plesk Email Security

    A fix for the issue with the service statuses was released yesterday in Log Browser 1.9.10: Thank you for reporting it. Please let us know if you notice any further issues.
  12. Sebahat.hadzhi

    Resolved Apt update warning weak algorithm (dsa1024)

    Our team increased the length of the signing GPG key with yesterday's release, which should effective sort out the issue with the weak algorithm warning:
  13. Sebahat.hadzhi

    Resolved Plesk Updates - Expected in 18.0.65 - Now Overdue

    @learning_curve , I believe you are already aware, but for other users' reference - in regards to the weak algorithm warning our team increased the signing GPG key with yesterday's release:
  14. Sebahat.hadzhi

    Issue How to enable fail2ban for fellow other admins using the restricted mode?

    Hello, @MHC_1 . Could you please double-check in Tools & Settings > Restricted Mode Settings > Administrative Tools if you have "Server settings" enabled? If enabled, the additional admin accounts should be able to access Fail2Ban and manage IP bans. As for the linked UserVoice request, ability...
  15. Sebahat.hadzhi

    Resolved WordPress Toolkit Reporting Incorrect vulnerability

    Hello, @Baltasar . Thank you for the update. So, WP Toolkit relies on both - Wordfence and Patchstack for the vulnerability reports. Essentially, if there's a discrepancy between them, the vulnerability will be shown. If one of the providers shows different data compared to the other we can get...
  16. Sebahat.hadzhi

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    The entries logged before/after the PleskPermissionDeniedException: Permission denied, specifically SQL entries (if the issue is the same in your case). If you can provide what's logged at the time of the issue, it will be great.
  17. Sebahat.hadzhi

    Resolved Backup Task to Google Drive - Errors

    Hello, @weareimpulse . Am I correct in assuming that you are already in discussion with our support team about this issue?
  18. Sebahat.hadzhi

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hello, @enerspace . Assuming that you don't have restricted mode enabled, I would recommend temporarily enabling Plesk debug mode, reproducing the issue and checking the panel.log for additional details. I know that in the past users experienced similar issues due to modules with empty name value.
  19. Sebahat.hadzhi

    Forwarded to devs Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set()

    Apologies for not following up on that back in December. I have got an update from our team that the case is in the processing queue, however, there is still no ETA I can provide for the fix.
  20. Sebahat.hadzhi

    Issue No NVMe Disks in Grafana

    @aFrI at this point, the expected and normal behavior is to see the nmve volumes listed in the Disk section. They might not show actual data due to a bug (EXTPLESK-4469) that will be fixed in the upcoming days, however, they should still be listed. If I understand you correctly, you don't see...
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