• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Sebahat.hadzhi

    Resolved WP Toolkit/Wordpress Toolkit - older version screenshot issue

    Hello, @rhall . Thank you for the report. The issue is currently under review by our team. I will follow up with more details as soon as possible.
  2. Sebahat.hadzhi

    Resolved Upload Progress PECL issue & IonCube PECL query

    Thank you for the confirmation. Could you please provide the steps to reproduce the initially mentioned error?
  3. Sebahat.hadzhi

    Issue No NVMe Disks in Grafana

    Thank you for the update and willingness to cooperate, @aFrI . I will double-check the case with our team and we will follow-up with more details as I am currently unable to reproduce the issue on a Debian 12 server with the aforementioned versions.
  4. Sebahat.hadzhi

    Resolved Upload Progress PECL issue & IonCube PECL query

    Can you please double-check if PHP 8.4 is installed through Plesk already: https://support.plesk.com/hc/en-us/articles/12377523222679-How-to-install-remove-additional-PHP-versions-provided-by-Plesk
  5. Sebahat.hadzhi

    Resolved Cloning into bare repository '/var/www/vhosts/rapidshoper.com/git/laravel_c3fdb1'... fatal: could not read Username for 'https:/

    Thank you for the update. This error implies that the repository doesn't have an existing branch yet, because there's nothing for it to point to. Here are some external links I hope might help: git - remote: fatal: you are on a branch yet to be born, using post-receive hook You are on a branch...
  6. Sebahat.hadzhi

    Resolved WordPress Toolkit Reporting Incorrect vulnerability

    @Baltasar , the behavior was recognized as a bug identified with ID EXTWPTOOLK-13006. You can monitor the change log here. Our team suspects that there might be discrepancy between Wordfence and Patchstack causing the lack of patch being shown. At this point, the only alternative we can suggest...
  7. Sebahat.hadzhi

    Forwarded to devs ImageMagick 6.9.13-25 breaks PDF reading

    Thank you for the update and confirmation. I believe this won't be classified as a Plesk bug as EPEL is considered third-party repository. Nevertheless, I forwarded the report for further review by our engineers and I will provide more details as soon as possible.
  8. Sebahat.hadzhi

    Resolved Lots of DKIM/DMARC errors - mails are rejected

    Thank you for the update. So, it looks like the SPF and DKIM checks are successful, and what I believe happens here is the address in the envelope from doesn't match and this results in SPF and DKIM alignment failure. This is just my guess. I am not quite sure why the emails are still rejected...
  9. Sebahat.hadzhi

    Question Cache is growing. Server is no longer accessible.

    Plesk doesn't control the cached memory. It is controlled by the kernel and it should be released should it be needed by another process in the system. I hope that helps: https://support.plesk.com/hc/en-us/articles/12376921193623-What-does-cached-and-buffered-RAM-mean-in-Plesk-Monitoring-extension
  10. Sebahat.hadzhi

    Issue Backup restore too very very long

    At this point, the alternative I can suggest to check if the backup restoration task is running is: https://support.plesk.com/hc/en-us/articles/12377537084567-How-to-check-if-a-Plesk-backup-restoration-task-is-still-running
  11. Sebahat.hadzhi

    Resolved Cloning into bare repository '/var/www/vhosts/rapidshoper.com/git/laravel_c3fdb1'... fatal: could not read Username for 'https:/

    Hello, @The 8th . Could you please try the workaround from this article?
  12. Sebahat.hadzhi

    Issue artisan' 'schedule:run' Appeared in a Subscription

    @WebHostingAce could you please run the following command so we can make sure there are no leftovers from a previous installation:
  13. Sebahat.hadzhi

    Resolved Lots of DKIM/DMARC errors - mails are rejected

    Hello, @TorbHo . Could you please run the following command and provide the output (you can private message me if more convenient):
  14. Sebahat.hadzhi

    Resolved How to Blacklist emails from address that does not end with .com

    Hello, @YperLine . As far as I can see, these are the server-wide filters. Can you please confirm if you have "Apply individual settings to spam filtering" enabled in Tools & Settings > Spam Filter Settings? If you do, could you please try adding the desired entries in the Blacklist by...
  15. Sebahat.hadzhi

    Forwarded to devs ImageMagick 6.9.13-25 breaks PDF reading

    Hello, @pleskpanel . Thank you for the report. Could you please run the following command and provide us with the output:
  16. Sebahat.hadzhi

    Resolved Removing failed backup errors, how to fix?

    Thank you for the confirmation. Can you please double-check if there is a stuck task in the database following the instructions from this article: https://support.plesk.com/hc/en-us/articles/12377017246871-Failed-backups-cannot-be-removed-from-Backup-Manager
  17. Sebahat.hadzhi

    Issue artisan' 'schedule:run' Appeared in a Subscription

    Thank you for the confirmation. I will double-check with our team if they have any suggestion on what might be leading to that behavior in these circumstances and get back to you once I have more details.
  18. Sebahat.hadzhi

    Resolved WordPress Toolkit Reporting Incorrect vulnerability

    Thank you for the update and the clarification. I was able to reproduce the issue on a test environment and forwarded it to our team for further review. I will follow-up with more details as soon as possible.
  19. Sebahat.hadzhi

    Issue Windows PLESK Crashed

    As a rule of thumb, when you post on the forum, please try providing as many details as possible, e.g. error messages, log entries, steps to reproduce the issue, etc. This will increase the chances of someone helping out. If I understand correctly Plesk crashed on your server. In case this is...
  20. Sebahat.hadzhi

    Resolved Removing failed backup errors, how to fix?

    Hello, @D3nnis3n . How are you trying to remove those backups? If the backup files don't have a file extension could you please try adding .tar to it, e.g. /usr/local/psa/bin/pleskbackup server --output-file="/var/lib/psa/dumps/plesk-backup_test.tar"?
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