• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Sebahat.hadzhi

    Issue artisan' 'schedule:run' Appeared in a Subscription

    Hello, @WebHostingAce . Judging by the Extension laravel input, the cron jobs was added by the Laravel extension. As far as I am aware, the cron in question is added when the "Scheduled Tasks" option is enabled for the domain in the extension. Is there any possibility that you/a user previously...
  2. Sebahat.hadzhi

    Resolved WordPress Toolkit Reporting Incorrect Risk Levels Again

    Hello, @Baltasar . There isn't an actual extension upgrade for this particular fix. The database that was updated is not built-in, but external. As far as I can see the plugin in question doesn't have a release after version 7.2.5 and the vulnerability notice indicates that the issue is...
  3. Sebahat.hadzhi

    Resolved 500 Server Error: Internal Server Error for /api/v2/databases

    Hello, @todor_nikov . I am assuming the error message you get is: If that's the case, the behavior is recognized as a bug identified with ID PPPM-14904. More details and a possible workaround you can find in this thread. If not, please provide the exact message you are encountering and if...
  4. Sebahat.hadzhi

    Resolved Docker: invalid JSON: json: cannot unmarshal string into Go struct field HostConfig.HostConfig.Ulimits of type units.Ulimit

    Just wanted to confirm that our team released an update today (Docker 2.1.2) which fixes the issue with the container failure: Thank you for reporting the issue.
  5. Sebahat.hadzhi

    Issue error message in my plesk after a restore

    Here you go: If stopped/disabled, please start it and let us know if you get any error messages. It also makes sense to check the file./var/log/mariadb/mariadb.log
  6. Sebahat.hadzhi

    Question Plesk Domain Preview Broken - Subdirectory Install

    Hello, @first4it . WP Tookit verifies the WordPress files. If I understand correctly, you still have the WordPress files in the subdirectory and only the index.php file outside of it. I don't think there is a way to "trick" it about the current site URL. It might be worth it to open a support...
  7. Sebahat.hadzhi

    Issue error message in my plesk after a restore

    Hello, @aymen.benncir . Are you able to connect to the server via SSH? If yes, please check what's the status of the database service: If stopped/disabled, please start it and let us know if you get any error messages. It also makes sense to check the /var/log/mariadb/mariadb.log file.
  8. Sebahat.hadzhi

    Input Specify the `PHP_BUILD_PROVIDER` environment variable when compiling PHP

    Thank you for the input, @TimTideways . Forwarded to our team for further evaluation.
  9. Sebahat.hadzhi

    Question How to manually remove /pleskswap after Plesk installation

    Hello, @tho . Could you please double-check /etc/fstab and confirm if pleskswap is mounted, e.g. pleskswap none swap sw 0 0? If it is, please comment out or remove the line. Please note that if fstab is not properly edited it can lead to the server becoming non-operational, therefore, please be...
  10. Sebahat.hadzhi

    Resolved Error updating packages

    Hello, @abanico . Please try the to fetch and install the missing GPG key using the following command: Then reattempt the update.
  11. Sebahat.hadzhi

    Issue Pages not opening properly

    @TheBeatBali ,to me personally, this sounds like an issue with the website code, rather than an issue with Plesk itself. You might be able to gather more efficient information on WordPress' community.
  12. Sebahat.hadzhi

    Issue Let's Encrypt Bulk Domain Renewal

    Thank you for the update. It appears the SSL script is running successfully and there are no entries logged. Judging by the dates of the log entries on the last screenshot, I don't think they are relevant. I am afraid, I have no suggestion on what might be causing the issue with the bulk SSL...
  13. Sebahat.hadzhi

    Resolved php_mail issue after deleting and recreating subscription

    Thank you for the update. If enabling the mail service doesn't make any difference, and the form is not configured with external SMTP, could you please double-check if sendmail is enabled for the subscription...
  14. Sebahat.hadzhi

    Issue Let's Encrypt Bulk Domain Renewal

    Can you try temporarily enabling the Plesk debug mode, running the SSL task again and confirm what entries are logged in panel.log?
  15. Sebahat.hadzhi

    Issue Plesk Migration Fail to connect servers together

    Could you please double-check the SSH logs on the source server for entries with the target server IP? If it's Almalinux, please try:
  16. Sebahat.hadzhi

    Resolved php_mail issue after deleting and recreating subscription

    Hello, @Illyrer . Can you please confirm what's the current mail configuration of the subscriptions (Subscriptions > example.com > Mail > Mail Settings) you are having troubles with? Do you see any relevant warnings/errors in the WordPress log? Can you try temporarily enabling the Plesk debug...
  17. Sebahat.hadzhi

    Issue Wp Tool Kit Hopelessly Broke

    Please try with the system user owner of the corresponding domain name. You can double check it using:
  18. Sebahat.hadzhi

    Issue Plesk Migration Fail to connect servers together

    This error is typically caused due to incorrect root credentials. Are you able to establish an SSH connection from the destination server to the source server manually by using the same root password defined in the Migrator?
  19. Sebahat.hadzhi

    Resolved Spoofed mail gets DKIM signed

    At this point, I still cannot provide an ETA for the fixes. I will follow-up with more details as soon as possible. If you have applied the workaround provided by Kaspar, the issue reported in this particular thread should be mitigated. The other option we can suggest for the time being is to...
  20. Sebahat.hadzhi

    Issue Pages not opening properly

    Have you tried disabling the evanton-lists-items plugin already? If not, please give it a try. In case that sorts out the issue, it will be best to further discuss the error with the developers of the plugin and possible incompatibility issues with the PHP version you use.
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