• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Sebahat.hadzhi

    Issue Plesk Notifications are not being sent

    I am glad to hear you were able to sort out the issue. I just want to mentioned that the validation rules originate from the laminas-mail library, it is not something that Plesk decided to implement. I agree that there is room for improvement on how the value is passed from Plesk, but frankly, I...
  2. Sebahat.hadzhi

    Issue Wp Tool Kit Hopelessly Broke

    Could you please attempt to manually extract the archive in the /var/www/vhosts/domain.tld/httpdocs folder using unzip -o? If there's no issue and you have run the Plesk utility for file system, I would suggest raising a ticket with our support ticket for further investigation.
  3. Sebahat.hadzhi

    Issue Emails are not reaching the recipients

    Mail logs on Windows are located at C:\Program Files (x86)\Mail Enable\Logging. You might look at the SMTP and MTA logs. What I can recommend is to ensure the MX records of the domain configured in the plug is correctly pointed to the Plesk server. If the plugin is configured with "other SMTP"...
  4. Sebahat.hadzhi

    Resolved Rest API Fatal Errors

    Although XML is not a direct replacement of REST API, the previous query was suggested as a workaround. The bug with REST is confirmed and identified with ID PPPM-14904. At this point, I cannot provide an ETA. Our team will introduce a fix in the upcoming releases. Thank you for the report.
  5. Sebahat.hadzhi

    Issue Plesk Notifications are not being sent

    Yes, you are correct. laminas-mail was updated prior to the latest release and it appears that the validation mechanism was also adjusted. As far as I can see, the end goals is compliance with RFC 5322. It appears that, if special character is followed by a space, or even a blank space it could...
  6. Sebahat.hadzhi

    Question About Auto Package Updates

    Hello, @Ahmet CAVUSOGLU . As far as I am aware, there are currently no ongoing issues with the automatic package upgrades in Plesk, nor I can see any recent reports from other users. I might very well be mistaken, but I think if unattended-upgrades is active it might might perform PHP package...
  7. Sebahat.hadzhi

    Question Dist-upgrade from Ubuntu 20.04.06 LTS to Ubuntu 22 LTS (Plesk Obsidian in VPS)

    I am pretty sure you are on a VM with Hyper-V, not a container: In any case, before you proceed with the OS upgrade, please make sure to have a full snapshot.
  8. Sebahat.hadzhi

    Issue Plesk Notifications are not being sent

    Thanks for the confirmation. Could you please confirm the following: 1. Is Plesk configured with local or remote SMTP? 2. If the email addresses the notification is supposed to be sent to are local addresses, please confirm the status of the mail service for the domain name 3. What is the...
  9. Sebahat.hadzhi

    Resolved Docker: invalid JSON: json: cannot unmarshal string into Go struct field HostConfig.HostConfig.Ulimits of type units.Ulimit

    Thank you for the question, @ayon.ph I will follow-up with more details in the upcoming days.
  10. Sebahat.hadzhi

    Resolved Rest API Fatal Errors

    Thank you for the report, @safemoon . Our team is still instigating the matter and this is an intermittent status update. The XML they suggest is: Where get-db.xml has an empty filter: As mentioned in the following document Available Filters is valid for all (databases in this case) and the...
  11. Sebahat.hadzhi

    Issue Plesk Notifications are not being sent

    Hello, @Fede Marsell . Do you by any chance have addons for additional disk space? If not, please provide us with the current configuration of the subscription in question and the Notifications settings, please.
  12. Sebahat.hadzhi

    Question 403 forbidden, mail list management link on plesk with litespeed

    Thank you for the update. As far as I am aware, the error originates from LiteSpeed, so if adding the value in your LiteSpeed Web Admin dashboard doesn't solve the issue, what I can recommend is to try getting in touch with them directly.
  13. Sebahat.hadzhi

    Resolved WordPress Toolkit Reporting Incorrect Risk Levels Again

    I just want to confirm that our team released an update with a permanent fix for the issue with the incorrect risk evaluation of vulnerabilities. If you notice any other issues, please let us know.
  14. Sebahat.hadzhi

    Issue Add an alias to a subdomain?

    This functionality is not built-in Plesk yet. You can find an additional workaround here. There's an existing UserVoice request for it linked in the article, please consider voting for it.
  15. Sebahat.hadzhi

    Resolved WordPress Toolkit Reporting Incorrect Risk Levels Again

    Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be sorted out, but I will keep...
  16. Sebahat.hadzhi

    Question WordPress Vulnerabilities -> No updates available

    Hello, @aguileraDavid . Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be...
  17. Sebahat.hadzhi

    Resolved Vulnerability icon

    Hello, @Tinpeas . Thank you for the report. Our team is aware of the issue and currently investigating it. They are also planning to implement certain changes that will ensure this issue will not reoccur in the future. At this point, I cannot provide any ETA on when the issue will be sorted out...
  18. Sebahat.hadzhi

    Issue /usr/libexec/plesk-task-manager High CPU Usage

    Hello, Amit. This is specifically intended to clean up the files. Have you applied the rest of the recommendations from the thread, please?
  19. Sebahat.hadzhi

    Question 403 forbidden, mail list management link on plesk with litespeed

    Thank you for the update. It sounds like the issue might be caused by LiteSpeed. Could you please try the workaround suggested in this thread on their forum? In your case, the suffix you need to add in the Script Handler is php83. Please let us know if that sorted the issue.
  20. Sebahat.hadzhi

    Resolved Error migrating tool

    Thank you for the update and the provided details. This doesn't sound like an issue with the migrator to me. That error is observed due to poor network connection between the servers, which is something common. Although from the provided details doesn't seem like there's nothing obvious, at...
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