• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. Sebahat.hadzhi

    Question Windows Server 2025 support

    The initiative is actively worked on and there are no complication (as far as I am aware). The target is still early Q2. I cannot provide more precise timeframe than that as things can change and I do not want to mislead anyone. As soon as there is additional affirmation it will be announced...
  2. Sebahat.hadzhi

    Resolved Email is being deferred 4.3.2

    I am glad to hear the issue is sorted. The behavior shouldn't reoccur. Our team will officially announce the fix soon. You can monitor the change log here.
  3. Sebahat.hadzhi

    Issue Unable to create temporary domain and/or assign a SSL Certificate to domains *.plesk.page

    Just wanted to follow up and confirm that everything should be back to normal now. If you are still encountering any issues, please let us know.
  4. Sebahat.hadzhi

    Resolved My Server stop send and receive emails after Plesk Obsidian 18.0.68 Update 1

    Hello, @MS-Logic Are you by any chance using the Plesk Email Security extension? If yes, the issue is caused by a known bug identified with ID EXTPLESK-8784, our team is currently investing it. Please apply the workaround from this article...
  5. Sebahat.hadzhi

    Resolved Email is being deferred 4.3.2

    Thank you for reporting the issue. It is a known bug identified with ID EXTPLESK-8784, our team is currently investing it. Please apply the workaround from this article...
  6. Sebahat.hadzhi

    Question Existing ImunifyAV will automatically be replaced with the new Imunify extension

    @Manuel Jesús Gallardo the previous question was specifically for the automatic replacement of existing ImunifyAV installations rather than new ones. The plans in that direction did not change. At this point, support for ARM-based architecture has not been introduced and according to CloudLinux...
  7. Sebahat.hadzhi

    Resolved External SMTP Server Settings

    Glad to hear you were able to work it out at least for the system notifications. Do the scheduled tasks in question have any output in STDOUT or STRERR streams? If not, I believe this could be the issue...
  8. Sebahat.hadzhi

    Issue Unable to Access Servers via .plesk.page Subdomains

    @danielgc there's currently a technical issue ongoing with the temporary domain names. Our team is aware and actively working on fixing it. At this point, I cannot provide an ETA. I cannot suggest a better alternative than @scsa20 's recommendation about using your own domain names for accessing...
  9. Sebahat.hadzhi

    Issue Unable to create temporary domain and/or assign a SSL Certificate to domains *.plesk.page

    We are already aware of the issue and our team is actively working on fixing it. At this point, I cannot provide any ETA or a workaround apart from waiting. I would like to apologize for any possible inconvenience caused.
  10. Sebahat.hadzhi

    Resolved current change-log not available

    Hello, Michael. Are you referring to the RSS feed under the "What's New" section returning Unable to fetch change log: 301 Moved Permanently., please? If yes, the case is already forwarded to our engineers. If not, could you please provide some additional details on what appears to be the issue?
  11. Sebahat.hadzhi

    Resolved MariaDB Upgrade via Plesk hangs

    I understand now. Thank you for the clarification, @Azurel . I don't believe the session should be interrupted, but I will double-check with our team if this is by design or a product issue and I will get back to you with confirmation.
  12. Sebahat.hadzhi

    Question Windows Server 2025 support

    Hello, @iForced . The ETA is Q2 of 2025. At this point, I cannot provide a more specific timeframe than that.
  13. Sebahat.hadzhi

    Resolved External SMTP Server Settings

    Thanks for the confirmation, @Ither . I suspect that the SMTP configuration details defined in Tools & Settings > External SMTP Server might not be correct. /var/log/maillog is a file rather than a folder and it should be present if you are on CentOS. Can you please check the /etc/msmtprc and...
  14. Sebahat.hadzhi

    Resolved MariaDB Upgrade via Plesk hangs

    I am afraid I am having a hard time understanding your point. If you are asking for the MariaDB upgrade tool, it was introduced in January, 2024. Once the upgrade process is started, closing the current tab/opening a new tab in your browser shouldn't interrupt the upgrade process running in the...
  15. Sebahat.hadzhi

    Resolved Web Application Firewall: Security rule IDs broken/reset

    Thanks for the report, @KlausO . I was able to reproduce the behavior and will pass it for further investigation to our team. I will update you with more details as soon as possible.
  16. Sebahat.hadzhi

    Issue (104)Connection reset by peer: AH01075: Error dispatching request to :

    The error is too generic to be able to point out the exact reason causing the issue. It could be due to the Imagick extension, timeout limits, resource limits, etc. What I can suggest is to check the PHP handler log (e.g. /var/log/plesk-php56-fpm/error.log ) and try obtaining more information.
  17. Sebahat.hadzhi

    Resolved Plesk Updates - Expected in 18.0.65 - Now Overdue

    @learning_curve , just wanted to follow up and let you know that the releases of signing key is scheduled for version 18.0.69 (21st of March). Please note that the date is not set in stone as unpredictable complications could always arise. Thank you for following up on this issue.
  18. Sebahat.hadzhi

    Question NameServer settings for domains and Webspaces?

    Hello, Mianne. It depends on the DNS template (Plesk Panel > Tools & Settings > DNS Settings). By default, that should be set to ns1.<domain>. and ns2.<domain>., which essentially means the NS records will be ns1/ns2.correspondingdomain.com, i.e. individual for each domain. Could you please...
  19. Sebahat.hadzhi

    Resolved MariaDB Upgrade via Plesk hangs

    Thank you for the report, @Azurel . I attempted to reproduce the behavior on a test an Almalinux 8.10 with Plesk 18.0.68 environment, but the upgrade process from MariaDB 10.3.39 to 10.11.11 went through without issues or interruptions. Therefore, I can't quality that as a product bug. From...
  20. Sebahat.hadzhi

    Issue Wordpress installation failed (Plesk for Windows)

    Thank you for the confirmation, @Brovning You should be able to install WordPress on a subdomain even if it's set as the primary one for the subscription. The root cause of the issue lays somewhere else. My other guess would be a permission issue. Could you please try running the Plesk repaid...
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