• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. websavers

    Question Still no Plesk client portal

    This is true for licenses! But I do wish the partner central portal would show license pricing so we don't have to ask for a pricesheet. It would also be nice if we could manage billing through it.
  2. websavers

    Question Backup to cloud pro not included in Web Host licenses?

    Hey Plesk folks... A few months back, Plesk nearly doubled their partner licensing fees, making a Web Host License actually *more* costly than a cPanel license. OK, I can (barely) stomach that. But now, even new functionality which should have existed for years -- the ability to allow clients...
  3. websavers

    Issue init at 100% CPU and pleskrc very slow to reload processes

    The conversation here on the Redhat bug tracker indicates that they backported the systemd workaround, but doesn't make it clear if they've backported the dbus core fix yet. Based on the session descriptors that appear in my systemd when this issue occurs, my best guess is that this is...
  4. websavers

    Issue init at 100% CPU and pleskrc very slow to reload processes

    You may experience this issue in a few different ways: - The `init` process (or systemd) sits at 100% CPU for lengthy periods of time - You discover that pleskrc takes a very long time to run, even just a simple command like /usr/local/psa/admin/sbin/pleskrc httpd status will take a good 7-10...
  5. websavers

    Question Plesk 17.8 Firewall and default input chain rules

    Hey there, With Plesk 17.5 and earlier our defaults always seemed to be to have the system policy for the INPUT chain to deny all, then rely upon the exceptions Plesk sets up for us to allow traffic. This has always worked great. But with 17.8 the default appears to have the system policy set...
  6. websavers

    Forwarded to devs Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated

    Note that I've completed *all* of the steps found here, to supposedly fix this problem. This includes: Updating the ruleset and confirming its updated version Turning off the web app firewall, clearing the ip.pag file, then re-enabling the firewall Disabling the Bruteforce ruleset Setting...
  7. websavers

    Issue "Select existing Database" not saved for domains

    I don't disagree, but when you're using Plesk as part of a commercial hosting platform and competing against hosting providers with cPanel, you have no choice but to offer addon domains, and this is the only way to make that happen. It's just a completely different use-case from operating your...
  8. websavers

    Issue "Select existing Database" not saved for domains

    It's usually one DB user per database and also often ends up being 1 database per domain/subdomain. I can't say that's *always* the case, but it's a default scenario that probably happens about 90% of the time.
  9. websavers

    Issue "Select existing Database" not saved for domains

    Hey Sergio, When you're selling shared hosting, some clients have 5-6 domains of their own, like 1 or two for business and a couple for personal use where they don't find it necessary to pay for a second subscription / hosting plan let alone a reseller plan that allows more than one...
  10. websavers

    Issue "Select existing Database" not saved for domains

    Hey Sergio. Perhaps it's fixed finally with 17.8? Here's the steps to reproduce so you can tell us if it is! 1. Go to any subscription with multiple domains or subdomains and a database for each one. 2. Go to the Databases tab and use the option to "Assign this database to a site" (if you...
  11. websavers

    Issue "Select existing Database" not saved for domains

    Same issue here with Plesk Onyx Version 17.5.3 Update #43 on CentOS 6.9. Perhaps this needs to be filed as a bug report Plesk staff?
  12. websavers

    Resolved Plesk PHP updates missing ImageMagick dependencies?

    Nevermind. Problem solved with: yum downgrade ImageMagick Apparently version 7 of ImageMagick removes those dependencies. Must have got the package from epel or rpmforge when the repos shouldn't have been enabled.
  13. websavers

    Resolved Plesk PHP updates missing ImageMagick dependencies?

    Latest PHP package ugprades via yum result in these errors: Error: Package: plesk-php70-imagick-3.4.1-centos7.18010912.x86_64 (PLESK_17_PHP70) Requires: libMagickCore.so.5()(64bit) Available: ImageMagick-6.7.8.9-15.el7_2.x86_64 (base)...
  14. websavers

    Issue Deleting domains does not remove vhost root

    Note that this is most definitely still an issue. I have to periodically run that script above to ensure we actually reclaim space from removed domains because Plesk refuses to do it for us. Can this please be looked into in more detail?
  15. websavers

    Input Importing a database, default uncheck "Recreate the database"

    I'd like to request that the "Recreate the database" option that shows when importing a database be unchecked by default. This is definitely my fault for moving too quickly: I imported a single table dump and forgot to uncheck that box, causing the entire database to be wiped out. I had just...
  16. websavers

    Resolved ALPN support for CentOS 6.8

    FYI: cPanel has statically compiled OpenSSH 1.0.2 specifically to enable ALPN support on CentOS6 machines. Given that Plesk is now more costly than cPanel, I'd expect similar support from you. You should be releasing nginx binaries cross-compiled with a custom version of OpenSSH to ensure ALPN...
  17. websavers

    Forwarded to devs Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated

    Yes, and the modsecurity developers have already fixed this with a patch applied to modsecurity 2.9.2 as shown on GitHub here. Since the version of mod security we have installed on Plesk Onyx Version 17.5.3 Update #28 is packaged by Plesk devs with modsec version 2.9.0, it would be up to you...
  18. websavers

    Issue Mod_Security IP persistent storage massive

    According to the bug report I linked to on GitHub, the fix for this issue comes out of the persistent storage collection name not being passed properly through to the storage DB. In other words, my bet is on OWASP not naming their collection and thusly using default_ as the collection prefix...
  19. websavers

    Issue Mod_Security IP persistent storage massive

    I'm honestly not sure if there were such errors; did you find those in the audit log or in the main apache error log? We're running the Comodo ruleset. I wouldn't say we fixed it, but we worked around it by having a cron job run daily like this: cat /dev/null > /var/cache/modsecurity/ip.dir &&...
  20. websavers

    Question Why does Dropbox Backup not integrate with Plesk Backups?

    When we first heard that Dropbox Backup was going to be a possibility with the Dropbox Backup Extension, we were pretty happy to hear this as cloud storage backup is something our clients had been asking for. But after having used it for about 6 months, it's clear that it's a half-baked...
Back
Top