• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Issue Large local files after onedrive backup

    Hi. I tried to send a full backup of the server to the onedrive cloud. This worked, but I noticed that ~50GB of local diskspace have been used up. To get down to the issue I deleted both onedrive backups which resulted in the message "undefined" and no further error-description. The backups are...
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    Question DNSBL reject of SASL-User

    I read into this a little further: smtpd_client_restrictions are valid for every client that connects to the server. smtpd_sender_restrictions only count if a MAIL FROM is send. Is the client maybe authenticated to late so that he isn't authenticated on initial contact? Anyone? :(
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    Question DNSBL reject of SASL-User

    Hello everyone, I had a user complaining about rejection of his mails. I checked the logs and it was denied by a blacklist because of a dynamic IP. I thought that SASL-authenticated clients aren't rejected. What is my mistake? Thanks for your help. # See /usr/share/postfix/main.cf.dist for a...
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    Issue Custom Plesk Host Extension not working anymore

    Hi. Thanks for your quick reply. Maybe I just don't get it, but the hostname never was the panel URL. The hostname of the server ist mail.mydomain.de, while the panel is reached trough panel.mydomain.de This always worked. mail.xx is in the /etc/hosts Any further ideas?
  5. F

    Issue Custom Plesk Host Extension not working anymore

    Hi. I am using Custom Plesk Host Extension for years to forward from http://customerdomain.de:8443 to https://mydomain.de:8443 Unfortunatly this is not working anymore. The forwarding goes to https://mail:8443/ where mail is the servers hostname. I reinstalled the extension and restarted the...
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    Question MySQL-Privileges problem

    Hi. I have a problem with mysql-user-privileges of a customer. The customer has one database user who has full privileges. However when entering phpMyAdmin the user can see all tables and views. He can work the tables, but when clicking on a view the errormsg #1045 User XY@% has no privileges...
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    Issue DNS problem with IDN-Domain

    Where can we track the referenced bug? It is not public right?
  8. F

    Where is server wide bayes db?

    Sorry to reopen this thread, but igors link isn't working. I was trying to find the global database, but I found that the value bayes_path isn't set and use_bayes 1 is commented out in /etc/spamassassin/local.cf With these settings the global spamassassin-db isn't working I think? With...
  9. F

    Issue DNS problem with IDN-Domain

    Anyone?
  10. F

    Issue DNS problem with IDN-Domain

    Hi. Thank you for your replies. We never created the IDN domains with punnycode and it always worked.I couldn't find an information telling me to do so. Domains are created through the UI by a reseller. Debian 8.7‬ Plesk Onyx Version 17.5.3 Update #4
  11. F

    Issue DNS problem with IDN-Domain

    Hi everyone, a customer has a domain including the word "fußballschuhe". The Problem ist, that the system changes it to "fussballschuhe" for the Bind-Record which isn't the same thing of course. Is that a bug or how do I workaround? Thanks. Cheers!
  12. F

    Resolved Possible Bug: Hosting enabled, but it should be disabled acc. to serviceplan

    Thank you that fixed it. Grüße aus München!
  13. F

    Resolved Possible Bug: Hosting enabled, but it should be disabled acc. to serviceplan

    Thank you for the quick reply. Here is the requested info: General ================================================ Service plan name E-Mail Hosting Owner's name XXXXX Mail ================================================ What...
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    Resolved Possible Bug: Hosting enabled, but it should be disabled acc. to serviceplan

    Hi. I have an e-mail only hosting package without webhosting. So in the service-plan I unchecked "Hosting enabled". If a customer buys the package it is installed via API, but it comes with a normal webhosting. I have to go into the abo and the Hosting-Settings and change the hosting-type to...
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    Question SpamAssassin Update Cron

    Hi, thanks for your quick reply. I never enabled a task since I saw this default message of the plesk dev team. Just wanted to make sure, that I don't break anything. Thank you EDIT: I just found the file /etc/cron.daily/60sa-update #!/bin/sh ### Copyright 1999-2015. Parallels IP Holdings...
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    Question SpamAssassin Update Cron

    I am just working on spam-protection in plesk 12.5 I installed a script which generates a list to inform clients about a list of spam mails in the .SPAM-Folder so that they are informed about false positives in case they are using POP3. Anyway while doing this I wanted to install a cron that...
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    Plesk 12 full of bugs / migration problem / database inconsistency

    This results in the same error except for the fact, that the ID in the end is changing [...]Error during user creation: Owner with id 17 has not subscription with id 103 Any further ideas? Thanks!
  18. F

    Plesk 12 full of bugs / migration problem / database inconsistency

    Sorry guys. I came back with the good news to early. Plesk repair fixed some db issues, but the migration error persists: Execution of /opt/psa/admin/plib/api-cli/user.php --create frank.lxxxxx@xxxxxx.eu -owner admin -guid 6281ad2a-d9eb-0226-0934-1573e5e17f6a -cname '' -passwd '' -passwd_type...
  19. F

    Plesk 12 full of bugs / migration problem / database inconsistency

    Thank you for your quick answer. Great support. Since the utility just reads data it can't change or brake anything. That's why I tried it. Thank you for the plesk repair option. That solved the issue. (plesk repair db)
  20. F

    Plesk 12 full of bugs / migration problem / database inconsistency

    Hi! I installed plesk 12.5 on a debian minimal machine, which should work just fine according to the manual. Some minor problems have been solved, but now I seem to be having a database inconsistency on a productive system. That is unacceptable! What I have done: 1) Installed Plesk, didn't...
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