• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Question Client Plesk Login with Their Domain Name

    I looked at this page: Log In to Plesk
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    Question Can Plesk send a notification on WordPress Toolkit set installation?

    Thanks for checking in! WordPress does send a separate email with the user credentials and that works for now. I wanted to be able to send those WordPress user credentials in the initial Hosting Welcome Email from WHMCS. Since that isn't possible I added the steps a user would take to find...
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    Question Client Plesk Login with Their Domain Name

    In the interest of simplicity I'm trying to figure out how a customer can login to their Plesk control panel using their domain name instead of the server name but when I try it the browser complains that the connection is not private and when I check the cert it's looking at in the browser it's...
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    Question How does client/user upgrade SEO Toolkit

    Thank you for confirming my suspicions! And from a Jedi no less :) I'm going to uninstall it to avoid confusion and headaches. Thanks again!
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    Question How does client/user upgrade SEO Toolkit

    Oh I get it now. When I looked again the only place I saw anything referencing "per server" as in the number of keywords that you mentioned. Wow, that just makes no sense to me. What if I have 100 clients on that server and one client uses 50 keywords? or all the keyword allotment is used...
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    Question BackUp my account and websites vs BackUp websites in client Panel

    OK awesome, thanks for the info!
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    Question How does client/user upgrade SEO Toolkit

    I have logged in as the user and I don't see that there is an upgrade available from the user point of view for SEO Toolkit. There is no way for the user to see the plans available or that there are upgrades available or pricing, etc. Do I have to purchase 1 license for 1 user and then install...
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    Question BackUp my account and websites vs BackUp websites in client Panel

    Curious I never got a response on this one? Is there really no difference between the two from the clients perspective?
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    Question What is the difference between options 'Access to the server over SSH' parameter in Plesk?

    Thanks for the info! The main reason I want to give SSH access is so users can use the WordPress CLI.
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    Question What is the difference between options 'Access to the server over SSH' parameter in Plesk?

    I've read this article: What is the difference between options 'Access to the server over SSH' parameter in Plesk? but am still confused as to which option to select to allow users to have SSH access to their accounts and still be as secure as possible. Seems like /bin/bash (chrooted) but...
  11. F

    Block Specific WordPress Plugins Server wide

    Yes, that's it! I searched for that and didn't come up with anything. Thank you!
  12. F

    Block Specific WordPress Plugins Server wide

    Is there a way to block specific WordPress plugins from being installed by any user? So server wide?
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    Question BackUp my account and websites vs BackUp websites in client Panel

    From the clients perspective what is the difference between these two? When I login as the client and click Account, I see the two buttons "Back Up Account and Websites" and "Back Up Websites" When I compare the options side-by-side I don't see any difference.
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    Issue Migration Tool - Unable to connect to port 22

    When I do the initial setup, I have no problem logging into the cPanel server using SSH name/password on port 22. Plesk retrieves all the accounts and I can select which ones to migrate but as soon as I start to do the actual migration it complains that it can't connect to port 22.
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    Resolved WordPress Toolkit doesn't detect updates + issue with smart update

    Old thread but same problem. I have Smart Update enabled but it's not seeing the latest Elementor Pro update. In WordPress the plugin shows this: You have version 3.7.5 installed. Update to 3.7.7 But when I choose Updates from WordPress Toolkit it does not show that an update is available for...
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    Question Possible to access 2nd hard drive on server?

    Great news on the volume group! Thanks!
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    Question Possible to access 2nd hard drive on server?

    If I get a cloud server and then add more storage but that storage would be a separate drive can Plesk/WHMCS access and provision the second drive?
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    Question Speed Kit Conflicts?

    I'm just wondering if there are any conflicts when using Speed Kit? Does the NGINX caching still work or is it needed? What if I want to start using a LightSpeed Web server? Will that conflict? Thanks!
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    Add Smart Update to a Service Plan?

    Awesome, I posted it to uservoice.
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    WPT Smart Update - User Purchase Gives Extension Installation Error

    But the customer is shown the switch to activate Smart Updates. Then they see the "This is a Premium Feature" and a Purchase button. When the customer clicks "Purchase" they see the error that they don't have permission to install extensions. It looks like a mistake/bug to the customer. They...
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