• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Issue Plesk Premium Antivirus update fails

    @Bitpalast Strange to change the handle :-D No, it has nothing to do with firewall settings and/or it is not even a Plesk bug : it is random behavior on the DrWeb side. The workaround is - as admitted before - very dirty. In essence, the dirty nature of this workaround is given by the...
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    Question NGINX Unit on server under plesk

    @deepnpisgah For this purpose, it is better to add a paid for SSL certificate, for many reasons. This paid for SSL certificate has to be ordered elsewhere and has to be "uploaded" manually in Plesk - after that, you can assign it to the domain in question. Why should this be preferred over...
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    WP Toolkit - Product News

    @custer Two questions : 1 - any update on wc cli (WooCommerce command line utility) integration? 2 - can you have a look at migration consistency? With respect to question 2, please note that migration of a WPT managed WP instance to a target server CAN result in notifications (on the...
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    Issue Plesk Premium Antivirus update fails

    @mow, @mjehlenz The error 103 code is unknown and the drweb update behavior is quite unexpected. However, there are some indicators of the root cause of the problem in /var/log/syslog (on Ubuntu) : 1 - notification : Can not update key file, trying to make update with old key file ...
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    Resolved Spamassassin issue - not compiled or not compiled properly

    @danami The re2c package should be included by default and also the plugin is enabled by default - at least, that is or should be the default on Ubuntu OS. However, this does not explain the issue itself ..... but yes, you are right : people should first check those packages/settings before...
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    Question Was someone trying to brute force?

    @kek, In all honesty, you should simply block specific ports for the sake of security. For instance, if you are the sysadmin and the only one required to access SSH, then use Plesk Firewall Extension to allow you access and block ALL OTHERS. For instance, if you see any (really) suspicious...
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    Issue Server down: user_beancounters - physpages problem?

    @Andreas2022 Even though Fail2Ban may impose some performance issues, it is not very likely that your server is hindered by Fail2Ban. Curl is barely relevant in this equation. The equation consists of a web crawl (piece of cake for the system, even though the external site might block you...
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    Resolved Spamassassin issue - not compiled or not compiled properly

    @danami First of all, the command spamassassin --lint is a very rough indicator of config errors, not of compilation or code errors. I too have checked a number of Ubuntu servers, with new and old Plesk versions. The older Plesk versions have this (and some other minor) issue(s), the newer...
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    Resolved Spamassassin issue - not compiled or not compiled properly

    @Peter Debik It seems to be an URGENT matter. In some cases, the spam filter regexp - for instance, those used to whitelist domains in the form of *@domain.com - will not work properly. As a result, particular mails will not be received. I am not sure (yet) how these cases particular...
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    Resolved Spamassassin issue - not compiled or not compiled properly

    @danami I have reported a "bug" that is related to the Plesk eco environment and that produces an "annoying" error notification in the maillog at restarts of spamassassin. It does not have a major impact on the functionality of spamassassin, only a slight effect can be noticed. The problem...
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    Issue Server down: user_beancounters - physpages problem?

    @Andreas2022 Your script is probably causing the overload. I would suggest that you 1 - reboot the server (and immediately check user_beancounters afterwards .... it should not have failcnts) 2 - monitor the server before the script is run : if user_beancounters shows failcnts, then it is...
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    Resolved Spamassassin issue - not compiled or not compiled properly

    ADDITION ISSUE : spamassassin 3.4.4 NOT recompiled - the 403 'body_0' compiled rules issue OS Product version: Plesk Obsidian 18.0.58.2 OS version: Ubuntu 20.04 x86_64 Build date: 2024/01/23 15:00 Revision: 37aa23e80de6aa54485384af35d425af8d131d4b NOTES When running...
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    Resolved Spamassassin issue - not compiled or not compiled properly

    Username: TITLE Spamassassin issue - not compiled or not compiled properly PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Tests on 3 OSes, various results OS with compilation errors : Product version: Plesk Obsidian 18.0.59.2 OS version: Ubuntu 18.04 x86_64 Build date...
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    Resolved Apache fails to (re)start with Atomic ModSecurity

    @WebHostingAce Please check line 35 of /etc/apache2/modsecurity.d/rules/tortix/modsec/tortix_waf.conf and verify whether it contains SecAuditLog logs/audit_log If that is the case, then a referral has been made to a non-existing directory, hence causing Apache to fail to start. Simple...
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    Apache2 ModSec Error - Apache2 fails to start and AH00111 error

    Username: TITLE Apache2 ModSec Error - Apache2 fails to start and AH00111 error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Product version: Plesk Obsidian 18.0.56.4 OS version: Ubuntu 18.04 x86_64 Build date: 2023/11/06 22:00 Revision...
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    Resolved Additional FTP account shutting right down after opening (via FTP client)

    @muckaveli Glad to hear that the issue has been resolved! Nevertheless, a bit strange what happened there at IONOS. You should keep track of issues like this, since the basics (of setup) were not complied with by IONOS ....... and it is likely that a similar issue will occur. If something...
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    Question Add additional Disk to Plesk

    @ mow, The purpose of the statement is not entirely clear to me, please explain. In general, there is this common mistake about disks and adding disks - adding disks for the sake of increasing capacity alone is not resolving any issue, unless the configuration is adjusted to store data...
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    Resolved nginx protocol options redefined

    @Peter Debik You are stating the obvious, but you are - apparently - not aware of the fact that "reconfiguration" is not a solid solution - it is a solution, not thé solution. In essence, the "protocol options redefined" issue is associated with : 1 - a root cause of the problem : wrong...
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    Resolved nginx protocol options redefined

    @learning_curve the web configurations troubleshooter itself is not working properly, so that is an additional bug. In essence, there are still some error notifications with respect to "protocol options redefined" for some domains in specific circumstances. The aforementioned error...
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    Question Add additional Disk to Plesk

    @lara-missk ..... no worries, here to help if and whenever possible!
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