• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Issue nginx proxypass not working for static files

    @becker.enterprises On the one hand, your location config is to strict with : location /cdn/ I cannot verify it, but that location directive should never get the desired result - Nginx will not associate (any or many) requests to that location, so whatever is included in the location...
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    Issue high cpu usage plesk 18.0.50 - Ubuntu 20.04.5 LTS

    That is normal, at least when the sites are being "used" by external processes (request to the Apache web server, for instance) or internal processes (from Plesk). Plesk is configured to spin up several PHP processes, in order to create some efficiency when serving web requests. However, some...
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    Question MariaDB 10.6 — MySQL Tuner Questions!

    @zed2007 Again, you should stick to what is known AFTER you have fully understood what is happening under the bonnet. A simple command like grep -Ri /etc/mysql would have given you insight that the [mysqldump] directive is part of /etc/mysql/conf.d/mysqldump.cnf . In essence, you should...
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    Resolved mysql tuning

    @User22123 If this is indeed a setting of 24G on a 64G server, then it is no surprise that your SERVER (not WordPress or WooCommerce in specific) is slow. @Peter Debik already mentioned some potential explanations, but the 24G value is the clear indicator that all of his assumptions should...
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    Question how to use Staging WooCommerce site correctly?

    @larryk In essence, it is highly recommended - at least for the time being - that you (in chronological order) 1 - create a child theme on the staging site, 2 - make all customizations persistent by adding them to the child theme, 3 - install and test plugins on the staging site, 4 -...
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    Question how to use Staging WooCommerce site correctly?

    @larryk, @Bitpalast, @Peter Debik There is (or was) an excellent WordPress plugin for this particular "challenge", but that plugin is not maintained ...... and even though maintenance is not really necessary, it is not recommended to use that plugin anymore. Nevertheless, the PHP code of...
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    Question MariaDB 10.6 — MySQL Tuner Questions!

    @Gene Steinberg I agree with @Dave W - this is not the place for DBA optimization. Nevertheless, when having a quick look at your modifications to the MySQL config, I can only ask myself and you : what (the he*&) typ of databases are you running ...... and when are you killing your server...
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    Question MariaDB 10.6 — MySQL Tuner Questions!

    @zed2007 To be honest, unless you have a monster of a database (which is quite unlikely with a Plesk instance), the default "configuration" is sufficient and optimization is not at all necessary ...... ....... so, no worries! Kind regards.... PS If you do have a monster of a database, then...
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    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    @J.Wick Can you provide an abbreviated sample of the directory structure? In essence, it is better to foscus on what is not backed up - this helps identifying the cause thereof. Nevertheless, I am not sure whether this is a bug : it can be very well related to the installation setup (or...
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    Issue 504 Gateway Time-out in wordpress plugin

    @raha.ab You have configured Apache to be very "free" in resource usage, probably causing the resource overusage and hence the timeouts and issues. The All Export plugin does not require such settings - not at all, never. In addition, the BIG QUESTION here is : which php config file did you...
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    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    @Peter Debik I could not agree more with @J.Wick ! In addition, Plesk Backup should be handling hidden directories and files a bit better, as opposed to spitting out error notifications for specific files/directories (and remarkably, for other hidden files/directories, the error notifications...
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    Resolved Backup / incremental

    @JogoVogo The statement is to some extent correct, but also a bit out of context. A full backup will use a lot of space - that is correct. However, when using a full backup, the amount of space used by backups can be significantly reduced by using a limited number of backups to be stored...
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    Issue Outgoing mail queue, how to find the source of the spam?

    @D4NY Apparently, the following applies (in chronological order) : 1 - you have a (second) "bad" domain, using SparkPost (a mail service) to send multiple mails to one or more mail addresses on your server, 2 - each and every mail is forwarded to a backup mail address on Gmail, with the...
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    Issue Plesk interface language set to English, but the extension catalog still shows descriptions in German

    @PeterKi, I am pretty sure that it is a language pack related issue on the host server used for hosting your vServers. It is safe to assume that the host server is German in terms of language and that package are installed in German by default. This can be persistent across vServer in a...
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    Issue Outgoing mail queue, how to find the source of the spam?

    @D4NY Just block 54.36.113.226 with the firewall on all ports. Kind regards......
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    Issue Outgoing mail queue, how to find the source of the spam?

    @D4NY You should NOT disable "recidive ban" (I think that you mean to say "recidive jail"). What is not clear to me : what is the IP of your own server? Could that be - coincidentally - 54.36.113.226???? If yes, then do NOT block your own IP address, not on via the Plesk firewall and not...
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    Issue Outgoing mail queue, how to find the source of the spam?

    @D4NY, Are you familiar with the Plesk firewall extension? If so, then it would be recommended to start first by adding 54.36.113.226 193.24.210.61 to a firewall rule that blocks all traffic from these IPs to all ports. Fail2Ban is a good method to detect offending IPs and block them...
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    Issue Plesk interface language set to English, but the extension catalog still shows descriptions in German

    @PeterKi As @Peter Debik already explained, it could have something to do with cache/caching. However, in your case it might also be feasible that your server - dedicated server or virtual server? - is running with German language settings. You should make sure that the locale settings are...
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    Question How to restart the Plesk service from command line

    In addition to what @Peter Debik stated, one has to ask themselves what one wants to achieve : restart Plesk server or restart THE server. In most cases, the restart of Plesk server is a poor substitute for rebooting THE server OR for restarting individual services. In essence, it is good...
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    Issue Outgoing mail queue, how to find the source of the spam?

    @D4NY With respect to your question the answer is : no, not at all. You simply have a party sending or attempting to send spam or attempting hack into your mail system. Just ban a set of IP addresses and also add the string *@*.autos to your mail server black list .......... Kind...
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