• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Martin Dias

    Issue Troubleshooting Email Delivery Issues in Plesk Obsidian on Ubuntu 22.04

    Does it go to spam? Does it work to other providers? you can also use this to test: Newsletters spam test by mail-tester.com
  2. Martin Dias

    Issue Troubleshooting Email Delivery Issues in Plesk Obsidian on Ubuntu 22.04

    https://www.strato.de/faq/server/wie-stelle-ich-die-netzwerk-firewall-bei-meinem-windows-root-server-ein/ check this or ask strato support if there is some firewall blocking port 25, etc
  3. Martin Dias

    Issue Troubleshooting Email Delivery Issues in Plesk Obsidian on Ubuntu 22.04

    Where do you host the server? Do you have any firewall blocking the mail ports?
  4. Martin Dias

    Input Feedback on Daily Scheduled Backup Listing in Backup Manager

    Daily backups are a thing since almost ever, do you mean the hourly that got added not long ago? If so, you can disable them for customers and resellers and not enable it as admin.
  5. Martin Dias

    Issue Temporary Domain .plesk.page Not accessible

    What error you get?
  6. Martin Dias

    Resolved Does Plesk have an official Discord server?

    Join the Plesk_Community Discord Server! , but do not expect too much activity there
  7. Martin Dias

    Resolved AbuseIPDB - spurious network activity from our server to third-party networks

    all detected files are from other security options, so all of that on first sight look like false positives
  8. Martin Dias

    Question Limit access by ip to Plesk

    443 is the web/https port, so if u block that you also block all the websites from being reachable Over Tools & Settings > IP Access Restriction Management, you can set what IPs are allowed to login as admins to the panel
  9. Martin Dias

    Issue Plesk is not detecting new extension updates

    Do you have any customizations to the panel.ini for the extensions? Some providers do add there their own extension catalog mirror.
  10. Martin Dias

    Resolved Error:030000BD:digital envelope routines::update error

    Try to update the 18.0.63 manually to see if there are any issues
  11. Martin Dias

    Question Changing from Horde webmail to Roundcube

    1. webmail.domain.tld will stay 2. Horde/Roundcube are like a mail client they just access the mails stored on the server, so yes they will all be still there.
  12. Martin Dias

    Question after update Mariadb 10.11.10 Monotoring with Grafana dosent work

    Seems you provided only partial stack trace, that does not provide us enough information to see what is failing
  13. Martin Dias

    Question Plesk PHP handler is missing Domains PHP Settings after update installation

    How did you update? Provide a screenshot of Tools & Settings > PHP Settings
  14. Martin Dias

    Question after update Mariadb 10.11.10 Monotoring with Grafana dosent work

    Anything additionally shown in /var/log/plesk/panel.log?
  15. Martin Dias

    Resolved Monitoring Plesk port via uptimerobot.com makes trouble since (ca.) version 18.0.65

    https://uptimerobot.com/help/locations/ Check if their IPs are landing in Fail2Ban for example
  16. Martin Dias

    Issue Migration error

    Either check logs it if shows more specific errors /usr/local/psa/var/modules/panel-migrator/logs/ /usr/local/psa/var/modules/panel-migrator/sessions/ /usr/local/psa/PMM/logs/migration-<datetime> Or contact support team for them to check it in detail.
  17. Martin Dias

    Question How to install PHP 7.3 FPM on AlmaLinux 9?

    7.3 is not offered by Plesk at the moment for Alma9 For now only over custom installation: https://support.plesk.com/hc/en-us/articles/12377508651415--How-to-add-a-custom-PHP-version-in-Plesk-for-Linux
  18. Martin Dias

    Issue Migration error

    1. Login to Plesk (Source Server) 2. Go to Domains>example.com>Hosting & DNS>DNS Settings 3. Correct/remove the incorrect DNS Record 4. Login to Plesk (Destination Server) 5. Under Plesk Migrator, click on "select subscriptions to migrate", select the affected domain/subscription and then...
  19. Martin Dias

    Resolved Access denied for user 'admin'@'localhost' after dist-upgrade

    Hi, How did you do the dist upgrade? In any case you can try: https://support.plesk.com/hc/en-us/articles/12377966359319-Unable-to-access-Plesk-GUI-Access-denied-for-user-admin-localhost-using-password-YES
  20. Martin Dias

    Resolved Missing restricted mode setting: blacklisting domains and spam handling

    Hi, It is a known issue that was reported under the ID PPPM-14686 for now as a workaround you can add to the panel.ini: [navigation] smb.mail.useNewEmailList = false
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