• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. Martin Dias

    Resolved Login Error

    Hi can you provide the full error and also over SSH the output of plesk -v please?
  2. Martin Dias

    Input TawkTo Extension

    Version 1.0.3 was released today! Widget can now also be enabled for Admin users, sorry @Kaspar for the wait. :) Current options:
  3. Martin Dias

    Resolved Plesk Onyx 17.8.11 Update #22 with Error 500 Plesk Exception Database

    @bigbear67 that looks like your database server got corrupted, you can try this to fix it: https://support.plesk.com/hc/en-us/articles/12377798484375-Plesk-is-not-accessible-ERROR-Zend-Db-Adapter-Exception-SQLSTATE-HY000-2002-No-such-file-or-directory
  4. Martin Dias

    Question Scripting access to restricted directories through user email registration

    The Plesk Password Protected Directories can also be managed over CLI: https://docs.plesk.com/en-US/obsidian/cli-linux/using-command-line-utilities/protdir-site-directories-protection.39417/ not sure if that is enough for what you need
  5. Martin Dias

    Question Force same domain emails to use MX records

    This would be per domain, or do you have some domain with mailboxes on both sides?
  6. Martin Dias

    Question Force same domain emails to use MX records

    https://support.plesk.com/hc/en-us/articles/12377846922775-Emails-sent-to-a-domain-with-external-mail-service-are-delivered-locally-to-the-Plesk-server
  7. Martin Dias

    Issue Disk space automatically getting fulled

    Can be lots of things like backups, log files, etc. If you have SSH access, you can check these commands: du -sh /var/lib/psa/dumps/ du -sh /var/log/ du -sh /var/www/vhosts/ du -sh /var/www/vhosts/system/
  8. Martin Dias

    Question Conflict Resolve pleskrestore change webalizer to awstats

    Then I would suggest contacting the support team to investigate it further too, if needed To sign-in to support, please go to https://support.plesk.com If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an...
  9. Martin Dias

    Issue Send Error Report

    Can you double-check that dnf update command works and goes through fully?
  10. Martin Dias

    Issue Server keeps crashing

    Please provide more details if you're expecting help. For the permissions you can try track what is breaking them by monitoring changes: Red Hat Customer Portal: Chapter 6. System Auditing Ubuntu Manpage: auditd - The Linux Audit daemon This should provide clues on what is causing permissions...
  11. Martin Dias

    Issue 403 Forbiden on Code Editor

    With no logs or anything, no one will be able to say anything additionally
  12. Martin Dias

    Question Conflict Resolve pleskrestore change webalizer to awstats

    Do you still have any issues? Or what are you searching for? the result you posted is OK as it is normally. The restore just gave a warning that Webalizer is not installed, and its settings not restored, any other content should have been restored and functional
  13. Martin Dias

    Issue DB query failed: SQLSTATE[42S02]: Base table or view not found: 1932 Table 'psa.sessions' doesn't exist in engine, query was: DESCRIBE `sessions`

    That does not provide any information, check the status of the service and logs, for information why it fails. Alternatively, contact Plesk support team on this topic. To sign-in to support, please go to https://support.plesk.com If you bought your license from a reseller, your reseller should...
  14. Martin Dias

    Issue DB query failed: SQLSTATE[42S02]: Base table or view not found: 1932 Table 'psa.sessions' doesn't exist in engine, query was: DESCRIBE `sessions`

    Either you can try to drop the tables affected or even the full psa DB before restore, alternatively check for corruptions 1st: https://support.plesk.com/hc/en-us/articles/12377798484375-How-to-fix-InnoDB-corruption-cases-for-the-MySQL-MariaDB-databases-on-Plesk-for-Linux
  15. Martin Dias

    Question Conflict Resolve pleskrestore change webalizer to awstats

    There is no error, it's just a warning that it will not be available as it's not installed, the restore of the rest of the content should have worked
  16. Martin Dias

    Issue /dev/mapper/vg00-opt /opt/psa 100.00% full

    Can you post the output of the command du -sh /opt/psa/*
  17. Martin Dias

    Issue DB query failed: SQLSTATE[42S02]: Base table or view not found: 1932 Table 'psa.sessions' doesn't exist in engine, query was: DESCRIBE `sessions`

    https://support.plesk.com/hc/en-us/articles/12376967822231-How-to-restore-Plesk-system-databases-from-a-Plesk-daily-pre-upgrade-dump
  18. Martin Dias

    Question BACKUP problem between two obsidian version

    What is not working? What issues you having? Any details at all?
  19. Martin Dias

    Issue NGINX Issue

    You can check with openssl what domain is causing it: openssl x509 -in /opt/psa/var/certificates/scfWkDlPC -text -noout And then try to temp remove the SSL for that domain, if nginx starts then you can renew the SSL to a new one
  20. Martin Dias

    Issue Something is blocking PayPal IPN requests

    Did you check mod security too?
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