• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Martin Dias

    Issue Unable to import the dump. Task is not responding.

    check https://support.plesk.com/hc/en-us/articles/12377967325463 if it does not help, you can FTP upload it to the webspace and then select to restore from there
  2. Martin Dias

    Resolved Mediawiki 1.31 ist provided by the latest PLESK Obsidian Release 18.0.59 - it's 6 (!) years old

    Plesk is aware that the catalog is outdated. Maintaining APS packages requires a great effort. It is resource-intensive. The APS technology itself is outdated. Plesk is currently in the process of replacing the old catalog system with a new extension. For the time being, please take a look at...
  3. Martin Dias

    Question VPN Client - access remote server

    You can also use OpenVPN client manually: https://openvpn.net/cloud-docs/owner/connectors/connector-user-guides/openvpn-3-client-for-linux.html Keep in mind that this was not tested with Plesk
  4. Martin Dias

    Issue Wordpress Toolkit: Critical error while checking for updates

    The error comes as the Toolkit does more checks than WP itself before updates, in this case you have plugins using classes that already exist/used. I would recommend checking the wp-rollback plugin (from the error)
  5. Martin Dias

    Issue Email deliverability issues

    Any header from a message that landed in spam at Outlook?
  6. Martin Dias

    Issue GraphQL Error

    Hello, Please check: https://support.plesk.com/hc/en-us/articles/12377061016215 If it does not help please provide more information, like where does the error appear or what action triggers it, to find a more fitting solution.
  7. Martin Dias

    Issue Plesk Update: as repository 'http://autoinstall.plesk.com/pool/WPB_18.0.51_64 all InRelease' doesn't support architecture 'amd64'

    No suprise at all it is just a warning and file is skipped. _back files are backups created by the autoinstaller
  8. Martin Dias

    Resolved Plesk Update Timeout errors

    Could have been a temporary routing issue on your Server Network/Datacenter
  9. Martin Dias

    Resolved Plesk Update Timeout errors

    Seems you cannot reach the autoinstall.plesk.com server. Can you try to run: curl -Iv autoinstall.plesk.com and provide the output?
  10. Martin Dias

    Issue LiteSpeed Jail Not Created

    you would need to check what jailed banned and then the logs of that service
  11. Martin Dias

    Question Error 500 interno del servidor

    Please do check the domain logs to see if there is some more information available there The error you provided is quite generic
  12. Martin Dias

    Issue LiteSpeed Jail Not Created

    Like with Browsers, etc. extensions/add-ons are often also provided by 3rd parties: Let's see if any other LiteSpeed users have a jail to share, or you would need to contact the LiteSpeed team
  13. Martin Dias

    Issue LiteSpeed Jail Not Created

    LiteSpeed is a 3rd party web server that is not supported by Plesk, but by LiteSpeed itself. Seems that they don't offer a template for a jail, from what I can find here: https://www.litespeedtech.com/support/forum/threads/install-and-configure-fail2ban-in-plesk.16564/ Maybe other members that...
  14. Martin Dias

    Issue error webmail roundcube

    Are you using Plesk Premium Mail extension? If yes, the log would be /var/log/roundcubemail/errors.log
  15. Martin Dias

    Issue automatic subdomains after server move

    Tech domains are for testing proposes, and to help with initial build of sites, etc. they are not intended to be used productively, so cannot be transferred between servers. Due to this as Peter already said you will need to move it to a new Tech Domain, or to your own domain.
  16. Martin Dias

    Resolved DNS for Subdomain

    DNS is handled over the top level, so you would still need to add the records under Alfahosting
  17. Martin Dias

    Resolved Error 1014 Creating FTP User REST API

    The same workaround should work using the CLI version over the API: https://docs.plesk.com/en-US/obsidian/cli-linux/using-command-line-utilities/database-databases.75671/ Updated the issue internally with the information that Database creation is also affected.
  18. Martin Dias

    Resolved Best procedure to update MariaDB 10.6 to 10.11

    Please see Software Requirements for Plesk Obsidian For now Plesk only does support up to MariaDB 10.6, anything above would be on your own risk Edit: Missed that Support for 10.11 was already added in Plesk
  19. Martin Dias

    Question Open ports on my domain plesk firewall

    From what I see, you just have the standard needed ports open that Plesk does use.
  20. Martin Dias

    Resolved no incoming mail

    Port 25 incoming you can always manage, support is often needed for outgoing only I think I did redact all the IP/Names in the post
Back
Top