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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Martin Dias

    Resolved no incoming mail

    They now show as open, you're still missing Port 25 to get mails: Host is up (0.015s latency). PORT STATE SERVICE 25/tcp filtered smtp 110/tcp open pop3 143/tcp open imap 465/tcp open smtps 993/tcp open imaps 995/tcp open pop3s Nmap done: 1 IP address (1 host up)...
  2. Martin Dias

    Resolved no incoming mail

    You need to open the ports for incoming traffic over AWS: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/understanding-firewall-and-port-mappings-in-amazon-lightsail Just local iptables won't do it
  3. Martin Dias

    How to Install Source Guardian

    If you want to request it from Plesk, then you can use: https://plesk.uservoice.com/forums/184549-feature-suggestions
  4. Martin Dias

    Issue There was an error communicating with CLN

    Then please contact CL Support first, to get yum working correctly as that is from OS and not Plesk side.
  5. Martin Dias

    Resolved WP Toolkit update fails for "Can not find domain by id n"

    Article was replaced: https://support.plesk.com/hc/en-us/articles/12376920929431, but also already fixed
  6. Martin Dias

    Question Ddos script is being installed how can I block it

    That depends on lots of factors, you can try over the process list to find it to stop and remove it, but depending on the infection source might not be enough as it may replicate then again. https://www.plesk.com/blog/security-alerts/plesk-server-hacked/
  7. Martin Dias

    Issue There was an error communicating with CLN

    The error comes from your OS, make sure that your CloudLinux license is correctly installed or contact the CloudLinux support for help with it. If you know your key you can try: /usr/sbin/rhnreg_ks --activationkey=YOUR_CLOUDLINUX_KEY or /usr/sbin/rhnreg_ks --activationkey=YOUR_CLOUDLINUX_KEY...
  8. Martin Dias

    Resolved No zone data

    So probably: https://support.plesk.com/hc/en-us/articles/12376926550679-Domain-is-not-accessible-from-some-locations-after-switching-to-Plesk-nameservers-due-to-DNSSEC-misconfiguration You may need to re setup DNSSEC for the domain to propagate correctly with it enabled.
  9. Martin Dias

    Resolved No zone data

    Not enough information to help. Does the registrar point to the correct NS? Do the other domains work? Is the domain active at the registrar level? Is the DNS populated inside Plesk? If you do "dig example.com @server_ip" do you get something?
  10. Martin Dias

    Issue DB query failed: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.sessions' doesn't exist, query was: DESCRIBE `sessions`

    Seems that the PSA database got corrupted, either due to removed data, or due to a system issue with the InnoDB. You can try to restore it over the daily dumps that plesk makes: https://support.plesk.com/hc/en-us/articles/12377774462231-Unable-to-access-Plesk-Table-psa-table-name-doesn-t-exist...
  11. Martin Dias

    Question Why I get a error message in plesk php settings?

    This plan is hidden by default and created when restricted mode or web admin license is used by the 1st time Yes, the same issue may reappear, you can then run the repair for PHP handlers again to update it again when the time comes
  12. Martin Dias

    Question Why I get a error message in plesk php settings?

    It will ask what handler to use: https://support.plesk.com/hc/en-us/articles/12387711784471 The admin simple plan is not visible in GUI as it is for the Restricted Admin Mode: https://docs.plesk.com/en-US/obsidian/deployment-guide/reference/plesk-in-restricted-mode.80000/
  13. Martin Dias

    Question SSH2 PECL extension

    You would need to run it for each PHP versions (7.4, 8.0, etc.) not each sub handler
  14. Martin Dias

    Question SSH2 PECL extension

    It will install it for all handlers on the same version as they share the modules, but you can find the exact names with: plesk bin php_handler --list
  15. Martin Dias

    Question SSH2 PECL extension

    You can normally install it on your own for the PHP handler you need: https://docs.plesk.com/en-US/obsidian/cli-linux/using-command-line-utilities/php_handler-php-handlers.72490/ As an example, for PHP 8.1: plesk bin php_handler --extension-install ssh2 -id plesk-php81-fpm Or manually...
  16. Martin Dias

    Resolved Domain is not resolvable

    It is expected as the domain does not point directly to the Plesk server, that is why you see the message, since DNS, etc. is handled at Cloudflare for your domain, you can ignore the message More information can be found here: https://support.plesk.com/hc/en-us/articles/12387546184727
  17. Martin Dias

    Issue Plesk installer error when going into updates page

    Yes it is normal, Plesk does not manage certain system updates as they can have risks, like Kernel, etc.
  18. Martin Dias

    Issue Plesk installer error when going into updates page

    I would suggest then to contact the technical support to check this further
  19. Martin Dias

    Issue Plesk installer error when going into updates page

    Please do check: https://support.plesk.com/hc/en-us/articles/12377464405527-Unable-to-open-Updates-and-Upgrades-menu-on-Plesk-for-Linux-server-Can-t-connect-to-backend-No-such-file-or-directory
  20. Martin Dias

    Resolved Panel error: Read-only file system

    Where did you download it from and what are the repos used?
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