• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Martin Dias

    Issue Plesk is not working

    The error is too general, I would recommend you to contact the Plesk Support team to investigate this further with server access. It could be permission issues, corrupted HDD/SDD, etc. You can try to find more specific errors in the event viewer, but it would be faster over the support since...
  2. Martin Dias

    Issue Plesk management services is offline

    Duplicated of Issue - Plesk is not working Contact support over ticket as advised or check or check for InnoDB issues for example: https://support.plesk.com/hc/en-us/articles/12387817373207-How-to-fix-InnoDB-corruption-cases-for-the-MySQL-databases-on-Plesk-for-Windows-
  3. Martin Dias

    Issue Plesk is not working

    Try: https://support.plesk.com/hc/en-us/articles/12377964180631-Plesk-for-Windows-login-page-shows-No-connection-could-be-made-because-the-target-machine-actively-refused-it Or contact Plesk support directly: How to get support directly from Plesk?
  4. Martin Dias

    Issue Aws / ssh - How use key file with a ftp user (ssh allow)

    How are you trying to connect? over sftp?
  5. Martin Dias

    Question How to provide CLI Commands with spaces

    Normally, should work the way you did it: Seems to be something with your shell configuration?
  6. Martin Dias

    Issue cleanup dumps folder

    https://support.plesk.com/hc/en-us/articles/12377452798359--How-to-remove-Plesk-backup-files-and-their-logs
  7. Martin Dias

    Resolved Mail get lost with wrong Dmarc

    In Plesk Obsidian 18.0.53, such an option was added to correctly bounce it: https://docs.plesk.com/en-US/obsidian/administrator-guide/80013/#plesk-for-linux-rejecting-mail-with-forged-sender-address You would need to upgrade Plesk for it
  8. Martin Dias

    Resolved Can't install Plesk on Ubuntu 18.04 or 20.04

    seems you having network/firewall issues since it fails to connect to the ubuntu and plesk repos: Ign:45 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 apache2-data all 2.4.41-4ubuntu3.14 Err:154 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 locales-all amd64...
  9. Martin Dias

    Question Plesk and dhparams

    Normally, you can update it over commands like: plesk sbin sslmng --service dovecot --strong-dh --dhparams-size=2048 Did you do it manually?
  10. Martin Dias

    Resolved Error 1014 Creating FTP User REST API

    This is a known issue under the ID #EXTREST-158 Until the bug is fixed, the following workaround can be applied: 1. Create a secret key (X-API-Key): # curl -iku admin:password -X POST -H 'Content-Type: application/json' -d'{}' https://hostname:8443/api/v2/auth/keys 2. Run the API-CLI call...
  11. Martin Dias

    Issue Roundcube HTTP ERROR 500

    Additional question, are you using Litespeed web server? If yes, this 2 commands may help: mv /usr/local/bin/lsphp /usr/local/bin/lsphp-bk ln -s /opt/plesk/php/7.3/bin/lsphp /usr/local/bin/lsphp See Troubleshooting LiteSpeed Web Server with Plesk | LiteSpeed Documentation for reference
  12. Martin Dias

    Question Add rspamd

    Search option here is a good friend :) You can find a tutorial made by a user here: https://talk.plesk.com/threads/not-happy-with-plesk-email-security.356732/post-901856
  13. Martin Dias

    Question High memory usage in Digital Ocean droplet

    Linux does cache so the use being higher is normal, see: Help! Linux ate my RAM! Over SSH you can check it better with free -m, there you can see what is under the column “available” instead of the “free” But also 1 GB is not a lot of ram, so I would not expect too much of it :)
  14. Martin Dias

    Question Peers Certificate has Expired ??

    What mail server do you have set in the settings? Also, do you have an option on Macs Thunderbird to show the SSL? Security Certificate Expired | AVG There could still be leftover services from AVG running.
  15. Martin Dias

    Question Connect to external ssh server via shell script

    Are you using the IP or the Hostname to connect? Try with the IP if you did not It would also help if you provide the commands you're using to provide more information.
  16. Martin Dias

    Question when I run incremental backups from the command line they are not linked to the main backup

    what are the exact commands you are using?
  17. Martin Dias

    Question How to properly add server directive for a vhost for nginx?

    You can use the location directive under the domain. Just make sure that proxy mode is disabled. as an example for seafile, I used: server_tokens off; location / { proxy_pass http://127.0.0.1:8000; proxy_set_header Host $host; proxy_set_header X-Real-IP...
  18. Martin Dias

    Resolved Firewall Plesk - IONOS

    If you're using the IONOS one, then you can skip the Plesk one
  19. Martin Dias

    Resolved Missing Argon2i and Argon2id password hash algorithms since PHP 7.4.30

    If anyone still has the issue on Debian 9 running, a Plesk update fixes it now: plesk installer update root@login:~# /opt/plesk/php/7.4/bin/php -r "echo password_hash('password', PASSWORD_ARGON2I);" PHP Warning: Use of undefined constant PASSWORD_ARGON2I - assumed 'PASSWORD_ARGON2I' (this will...
  20. Martin Dias

    Question Automatically renewing Sectigo certificates

    Yes, Paid ones need to be renewed manually, as a new SSL is created each year
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