• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Kaspar@Plesk

    Question Email notification when user logs in to Plesk

    Unfortunately not. Because the session gets created after the event has fired. Meaning there is no IP to fetch from the database yet up on firing this event.
  2. Kaspar@Plesk

    Question Where in Plesk can I configure 301 redirect for non-existing subdomains?

    Wouldn't be easier to remove any DNS records for those non used sub domains? Or in case your are using a wildcard DNS record to remove that and use specific DNS records instead? Be aware though that by default mail. records get created which gets used for MX records. You can remove the mail...
  3. Kaspar@Plesk

    Resolved Bug Can't access the Extensions first page on Plesk 18.0.62

    Hi there, sorry to read about the issue your having to access Plesk on your server. The issue your are describing is (likely) different from the issue described in the opening post of this thread, even though they produce the same “Minified React error #185” error. I suspect that the issue you...
  4. Kaspar@Plesk

    I can't activate the mail server

    Hi, can you post an screenshot of the issue?
  5. Kaspar@Plesk

    Issue Plesk RESTful API not working since today

    Good to read you've managed to solve the issue with the API :) Unfortunately I don't completely understand what the problem exactly is that your having. Which makes it difficult for me to help you. Do you have additional details you can share? Or screenshot perhaps?
  6. Kaspar@Plesk

    Resolved cURL error 28: Resolving timed out after 10000 milliseconds wordpress

    @majdi draouil where exactly did you encounter this error? Can you post a screenshot?
  7. Kaspar@Plesk

    Issue Plesk RESTful API not working since today

    I am afraid I don't quite follow what the issue is you are having. Is the 401 error solved?
  8. Kaspar@Plesk

    Issue DNS Integration for Cloudflare stop working

    That only shows that the domain is synced with CloudFlare. It does not indicate show if it's peroxided. You can expanding (open) the domain details to see if records for the domain are proxied.
  9. Kaspar@Plesk

    Issue DNS Integration for Cloudflare stop working

    Is the CloudFlare proxy enabled for the domain?
  10. Kaspar@Plesk

    Question Please help with email autodiscovery

    That's a great inconvenience for sure. However the autodiscovery method used by iOS is proprietary and limited to work with major email providers only (like Apple's own mail service, Gmail and Microsoft services). Unfortunately any of the default autodiscovery methods are incompatible with Apple...
  11. Kaspar@Plesk

    Issue Plesk RESTful API not working since today

    Which API does each REST API endpoint return a 401 for you? Or only specific endpoint? If so, what's the full cURL call being made?
  12. Kaspar@Plesk

    Question Syntax Error - Update Error

    These error are pretty generic. Without any other details it's hard to diagnose the issue(s). However, if you are still on Plesk version 18.0.56 I would recommend upgrading to the most recent version (which currently is 18.0.62). Chances are the issues you're encountering have already been fixed.
  13. Kaspar@Plesk

    Question FINDING OLD PLESK LICENSE RESELLER ACCOUNTS VIA PLESK ID

    Got it. I suggest to open a ticket with our licensing depart. I am sure they can help you find who the reseller is. To sign-in to support and open a ticket go to https://support.plesk.com.
  14. Kaspar@Plesk

    Question How to deploy React app?

    The ERR_ADDRESS_UNREACHABLE error usually indicates an browser cache issue. Have you tried an other browser?
  15. Kaspar@Plesk

    How to "Remove write access on web.config" for WordPress website?

    The message you're seeing is a suggestion to remove write access after you've updated the permalink structure in WordPress as that would increase security a bit. It's good to realize that this is a suggestion, not an error. If don't administer the server yourself there is a decent chance you...
  16. Kaspar@Plesk

    Resolved Can't increase the number of full backups

    Can be configured at Tools & Settings Backup Manager > Backup Settings.
  17. Kaspar@Plesk

    Question Please help with email autodiscovery

    Hi there, autodiscovery isn't support for iOS devices. Instead email profiles can be loaded by scanning an QR code (or visiting the link from the QR code). See the "To set up a mail account on an iPhone automatically" section on this page...
  18. Kaspar@Plesk

    Issue Firewall plesk

    Are there any related errors in the panel log?
  19. Kaspar@Plesk

    Question Plesk behind nat and multiples public ip adress

    I you share a bit more details about your setup? How many servers with Plesk do you have running exactly?
  20. Kaspar@Plesk

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    Just to be sure, did you disable "Track Email Delivery" feature as suggested above? If so, are there still new errors logged like these? [2024-07-16 03:28:41.845] 4271:6695ccc99fc3c ERR [panel] Task is not responding: id=5855, pid=1006, type=ext-log-browser-parse-maillog
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