• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Question Email configuration

    This means that the domain.it domain does not have an MX record in the nameserver.
  2. P

    Resolved Spamassassin issue - not compiled or not compiled properly

    Thank you, forwarded to developers for further analysis as PPS-15771.
  3. P

    Issue Plesk freezes every 1-2 days

    The screenshot only shows that tasks are hanging. There should also be a reason given. Example: INFO: task sendmail:14350 blocked for more than 120 seconds. "echo 0 /proc/sys/kernel/hung_task_timeout_secs" disables this message. sendmail D ffff810001004320 0 14349 16022 14355 12937 (NOTLB)...
  4. P

    Forwarded to devs Plesk Migrator: mysql Store Procedures and Functions comments are lost during migration

    Thank you, forwarded to developers for further analysis as PPS-15770.
  5. P

    Issue Server down: user_beancounters - physpages problem?

    Are you using Fail2Ban to block bad bots? It will help. https://www.plesk.com/blog/product-technology/avoid-high-cpu-load-block-hackers-bad-bots-effectively/
  6. P

    Question Gmail Error unsolicited emails. What value in TXT?

    How can your configuration be wrong if mail-tester.com says it is perfectly good?
  7. P

    Issue DKIM and DMARC issue, emails not sending

    Regarding SPF: I don't see what a screenshot of a mail queue proofs. Did you check that the SPF record is set correctly? You could for example use mail-tester.com to verify it. Also check the DNS record of your hostname (that is the main domain of your server that you use to login into Plesk)...
  8. P

    Issue DKIM and DMARC issue, emails not sending

    You say emails are not sending. But your content shows that they are sent but GMail does not accept them for delivery due to this error: Your hostname from where you send mails needs at least an SPF record in the nameserver. DKIM is optional, but SPF is a requirement.
  9. P

    Question Migration Tool

    You can either to an in-place conversion with this tool which will keep all data as it is, but just upgrade the operating system: https://github.com/plesk/centos2alma Or you can use Plesk Migrator to migrate to another server. However, Plesk Migrator has some limitations that you can see here...
  10. P

    Question Gmail Error unsolicited emails. What value in TXT?

    Really? How do the few other hundred thousand users successfully send emails to GMail with Plesk then? If Gmail blocked your mail due to a wrong SPF entry, it would tell you so explicitly in the response. It does not here, instead it responds: It would be best to ask GMail why they are...
  11. P

    Resolved restart php service cronjob

    PHP 7.1: systemctl restart plesk-php71-fpm Generic: systemctl restart plesk-php<php version without dot>-fpm
  12. P

    Resolved After clean install login links do not work

    Are we talking about the link that is generated by plesk login?
  13. P

    Issue Accept local mails without domain?

    The only thing I could find is that if Litespeed is installed incorrectly, it may lead to the given symptom. I recommend opening a support ticket with Plesk support so that engineers can check the issue directly on your server. To sign-in to support please go to https://support.plesk.com If...
  14. P

    Issue Accept local mails without domain?

    The recipient is not a problem, but you cannot send mails from an unknown domain. Just choose any existing sender domain on the host when sending mails. It could be the hostname itself.
  15. P

    Question Going from a temporary plesk.page domain name to the actual domain name

    I do not understand the question. In your previous post you said that you do not want to rename the domain. Now you say you do not want to create a second domain. I think there is technically, physically no other option due to laws of nature. Maybe another forum member understands the question...
  16. P

    Issue Plesk migrator - DB stored procedures comments are missing

    This is at least some new limitation of Migrator it seems, that noone else had yet discovered. If you believe you found a bug, please file a report here: Reports Please provide the exact steps to reproduce including sample SQL data.
  17. P

    Issue Plesk Home Screen no longer showing notices for new versions of Plesk

    Updates become available gradually. You can force an update by entering the GUI installer, but an update might indeed not show up on the home screen at the time when it is actually available. This is to reduce the load on download servers. Some Plesk gurus and me believe that it could be wise...
  18. P

    Issue Cannot add custom folder to the open_basedir PHP option.

    Would it not need to be /var/www/test{/} instead?
  19. P

    Question Going from a temporary plesk.page domain name to the actual domain name

    What would you like to do instead? You could for example just click "Add Domain" in your existing subscription.
  20. P

    Question Gmail Error unsolicited emails. What value in TXT?

    Maybe GMail blacklisted your IP address or the subnet? If mail-tester.com tests o.k. you have done all you could. Some email providers still operate their own blacklists. The content of a mail can also trigger spam filters.
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