• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Question Was someone trying to brute force?

    WAF and Fail2Ban are independent and different things. Go to Tools & Settings > Security > IP Address Banning (Fail2Ban) to configure Fail2Ban.
  2. P

    Resolved Migration error ssh key

    If "PermitRootLogin yes" is in your file and your root password is not accepted, the password is likely wrong. If the line does not read "PermitRootLogin yes", but something different, it's not configured correctly.
  3. P

    Question Was someone trying to brute force?

    Sure, but that's just normal. Make sure you have the Fail2Ban jails activated so that brute-forcing won't succeed.
  4. P

    Resolved Sitejet 1.1.1-2489 Update

    Not yet. But I have it on my radar, too.
  5. P

    Question Do I Need Samba in Obsidian

    Unless you connect your server as an add-on network disk to your local computer, it is unlikely that you need Samba. It is for sure not needed for Plesk services on the server itself.
  6. P

    Issue spamassassin per-user configuration

    If SpamAssassin is disabled for an account, the configuration file has no effect. You can check your /var/log/maillog for incoming mails for that address. SpamAssassin should not show up in that sequence.
  7. P

    Resolved Sitejet 1.1.1-2489 Update

    Thank you, got it. It's true that there is a new component in Sitejet, but the Sitjet team seems to make us all curious about how to this will work. As I have heard today, they plan to announce next week how to activate and use this new feature.
  8. P

    Resolved Sitejet 1.1.1-2489 Update

    Where did you see this (URL)?
  9. P

    Issue Can't issue SSL certificate!? Help!

    When you have the DNS component installed on the system, the server believes that it is the responsible DNS server for the domain. You need to tell your server that it is only secondary to your external nameserver. Documentation: Plesk as a Secondary DNS Server However, I am not sure whether...
  10. P

    Issue WARN: Cannot store disk usage for DB 238

    There are two underlying issues that need fixing: For one, the 5.5 version of MariaDB is more than just outdated. This will cause trouble in the future with other aspects of the software, too. For example you will need to convert your server to Alma 8 soon, because CentOS 7.9 is out of life...
  11. P

    Question FTP login for statistics

    Maybe you can use the 30 days free trial period on an otherwise paid subscription? But even if you pay for support, it would still only be a very, very low charge. https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
  12. P

    Plesk Obsidian survey results 2023 and roadmap 2024!

    https://www.plesk.com/blog/product-technology/plesk-obsidian-2023-survey-results/
  13. P

    Issue Can't issue SSL certificate!? Help!

    This configuration is not possible yet. You can vote for the feature here: Issue Let's Encrypt Wildcard (and others) certificate without main domain in SAN (use DNS-01 challenge only)
  14. P

    Question CentOS2Alma conversion: Your expectations and experience?

    @PieterC23 Thank you for the details. Maybe it makes sense to describe the case in detail on Issues · plesk/centos2alma as a bug?
  15. P

    Resolved Event Parameters passed by Event Handlers not working

    It can be seen in the screenshot in the docs, though. There the variables are enclosed in greater than and less than characters.
  16. P

    Issue AH01071: Got error 'PHP message: WP to Thinkific Failed. WP User is not logged in.PHP message:

    I think the question might get answers on a more Wordpress related forum such as WordPress Development Stack Exchange
  17. P

    Issue WARN: Cannot store disk usage for DB 238

    What version of MariaDB are you using? The problem is only known for 5.x version so far. What is the setting of the variable "innodb_file_per_table"?
  18. P

    Question Firewall and other updates

    Wordfence is good, yes.
  19. P

    Resolved Event Parameters passed by Event Handlers not working

    I am not sure whether the claim is correct. I am using scripts myself where for example ${NEW_DOMAIN_NAME} is a valid placeholder. Are we talking about the same thing, e.g. using the variable in a shell script?
  20. P

    Issue Problem with Threshhold

    It would be better to increase the RAM, not swap. If swap is frequently used, it's an indication that RAM is too small. The / partition should never get close to full, because a full / partition will lead to outages of services such as MariaDB. Make sure you have enough disk space at all times...
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