• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Issue Fail2Ban dovecot/Imap gets banned by false Settings

    Hi @Noam Harel , i think it has nothing to do with Web/ apache. I encountered the Problem only with email and same Problem with a Customer who can only USE Emails with Plesk. Service Packages with Hosting disabled. And on the other Hand, customers with big Sites have no Problems. This is...
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    Issue Fail2Ban dovecot/Imap gets banned by false Settings

    Hi, I really often encountered Problems with Clients and Email-Clients where they get banned while using (not 100%) correct Settings, i.e. -SSL Ports but normal unsecure Server. - Secure Server with Plain Password - mixed up Settings (SSL and non SSL) .... ... which caused a ban for the...
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    Resolved ERROR: Dr.Web Updater: failed to download files!

    @UFHH01 , that is not what i meant. I just wanted to point out that somehow in the Morning i get this Error and besides that i am able to resolve to that address normal at some hours later. And this is since few Month now and sometimes with other Servers. The Day i wrote that Post it was...
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    Resolved ERROR: Dr.Web Updater: failed to download files!

    Hi @UFHH01, does that Error #70 means i can't resolve to updates.drweb.com? Because Ping on "updates.drweb.com" from that Server works normally in Opening Hours.
  5. D

    Resolved ERROR: Dr.Web Updater: failed to download files!

    HI @UFHH01, the Output is: # /opt/drweb/update.pl ERROR: Dr.Web Updater: exec(/opt/drweb/read_signed drl /var/drweb/bases/update.drl) exits with error #70 ! ERROR: Dr.Web Updater: Nothing to update ! See Dr.Web Updater log file for details.
  6. D

    Resolved ERROR: Dr.Web Updater: failed to download files!

    Hi @UFHH01 , im using the default nameservers as always. For my Informations google will ban to high (business" requests on their Nameserver. In the past i think this was famous to change Nameserver, as they are easy to remember and probably better than other ones. But i heared often, that...
  7. D

    Resolved Update fails: Trying to set psa database version to 017000017... ERROR 2013 (HY000)

    Hi @UFHH01 hi, well this worked before and it still does. Running command now works. I have the feeling that everything which can go wrong, does only at 6.30 am in the Morning.
  8. D

    Resolved SSH Keys Manager can't login with new generated Key

    Hi, today we installed ssh Keys manager and we could not use existing key "Incorrect format of SSH public key." but we could generate a new one and saved. but with this new Key we cant get access to server. What can we do? Do i have to modify something in "/etc/ssh/sshd_config" to get that...
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    Resolved Update fails: Trying to set psa database version to 017000017... ERROR 2013 (HY000)

    Hi, tonight Plesk Onyx update failed. I dont really understand what the Problem was. If i start manually it works. I had: OS ‪Debian 8.7‬ Product Plesk Onyx Version 17.0.17 Update #23; 22. April 2017 What can i do? Execution failed. Command: autoinstaller Arguments: Array ( [0] =>...
  10. D

    Resolved ERROR: Dr.Web Updater: failed to download files!

    Hi @IgorG , have same Issues here, since ever. Always getting Mails: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts: /etc/cron.daily/drweb-update exited with return code 101 and ping to updater: # ping updates.drweb.com ping: unknown host...
  11. D

    Resolved ERROR: Failed to install or upgrade the extension 'Skins and Color Schemes' (package: heavy-metal-sk

    @UFHH01 ah ok! I miss understood. I thought i would only remove that Style. But your Command removes the whole extension. Currently its not installed anymore. Am i right: I can use that Extension to choose my Layout (or customize it) than run your command, it deletes everything except of...
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    Resolved ERROR: Failed to install or upgrade the extension 'Skins and Color Schemes' (package: heavy-metal-sk

    No it didnt helped. This morning same Message again. Same Server. Can't i just delete this havy metal Skin? And leave it deleted, im not using it.
  13. D

    Resolved Mail Tab and Settings completely gone

    Hi @UFHH01, so i could try to reinstall Bind and see whats happening? On Other Servers i also (only) switched off DNS and everything works since Weeks. Maybe i don't understand correctly. I always used plesks BIND to generate dkim, than i copied dkim and inserted that strings in my external...
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    Resolved Mail Tab and Settings completely gone

    Hi, its not possible to switch on or off the DNS Settings, therefore i completely removed bind and than F2B and WAF appeared and all Email Settings. It was all gone in Backend and the Mails where not working anymore. I ran another repair and its fine now with exception to DNS/ BIND. i used...
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    Resolved Mail Tab and Settings completely gone

    its definitely since i tried to deactivate BIND as i don't need it anyways. Is there some File which i can restore to make that Change back again? As this Server is beeing real time backuped.
  16. D

    Resolved Mail Tab and Settings completely gone

    Hi @UFHH01 , there's nothing unusual there. Thank you for help. Last thing i did was switching off DNS / Bind and now its weird. Some Settings are missing and so on.... Frontend is not harmed but seems the Backend is messed up. i ran repair Command: Bootstrapper repair finished. Errors...
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    Resolved Mail Tab and Settings completely gone

    Hi, i just found out that the Mail Settings (in Settings) and the Mail Tab on each Domain is completely gone?! On Weekend i ran updates as always, nothing unusual. Its Plesk Onyx on Debian 8.7. Any Idea? I also ran Mail tab for a domain is missing from Plesk linux Commands without success...
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    Resolved ERROR: Failed to install or upgrade the extension 'Skins and Color Schemes' (package: heavy-metal-sk

    Hi @UFHH01, thank you, no. Good Idea.
  19. D

    Resolved ERROR: Failed to install or upgrade the extension 'Skins and Color Schemes' (package: heavy-metal-sk

    Hi, since Weeks i always get this Error with several Onyx Servers and Auto Upgrade. Debian 8.7.... I have some output from Logs and Error Message here: And on this Server i use Bright Future as always. Ign http://updates.atomicorp.com jessie/main Translation-de_DE Fetched 18.5 kB in 21s...
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    Resolved Find reason why User get's banned via Fail2ban

    Hi @UFHH01 , thank you for your explanations - my Problem is i never see exactly WHY someone gots banned. I know Jails and Filters and regex and sometimes i understand it but in this Case i don't find the Source. The Command which you mentioned shows as followed...
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