• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. dash

    POP-Before SMTP "database is locked"

    Sirs, thanks for reports, Jan 14 12:01:37 server1 relaylock: /var/qmail/bin/relaylock: Unable to delete expired smtp_poplocks: database is locked Such errors in maillog are fully inessential. update_smtp_lock: Unable to prepare SQL statement, smtp-lock will not work: database is locked...
  2. dash

    virtual.db workaround code

    /usr/lib/plesk-9.0 for i586 arch /usr/lib64/plesk-9.0 for x86_64 arch
  3. dash

    DailyMaintainance breaks usage stats

    what about domain backups? did you check it ? (they are stored in separate directory outside of domain's vhost folder)
  4. dash

    virtual.db workaround code

    Absolutely right. The root of problem is in mchk utility which is setting up the aliases by mistake (for postfix MTA only). mchk is called automatically during upgrade and breaks aliases. If you use postfix mta: To fix the problem you can try to apply the following steps to your 9.0.1...
  5. dash

    Error 12007 in web installation

    Thanks for report. The problem is fixed now.
  6. dash

    updater fails on 8.6.0

    Thanks for report. We are working on the problem. Please try to run autoinstaller utility from console with option --source http://64.131.90.31/ Does it help ?
  7. dash

    Who is the web user in Plesk?

    ftp_user is physical hosting user name on your domain.
  8. dash

    Who is the web user in Plesk?

    try to setup the following permissions/owners on the CSV file: rwx rwx --- ftp_user : psaserv
  9. dash

    DNS serial numbers set to 0 after upgrade to Plesk 8.6

    and make sure that mysql is up and running before the script executed.
  10. dash

    DNS serial numbers set to 0 after upgrade to Plesk 8.6

    Sirs, to restore dns serial number you can execute the following shell script: ftp://download1.swsoft.com/Plesk/Plesk8.6/hotfix/zone_serial/restore_serial.sh it will regenerate serial values and zone files for problem dns zones.
  11. dash

    Qmail uses incorrect IP Address

    try to use the following KB article: http://kb.odin.com/en/1190 This article will explain which ip is used by qmail for outgoing connections and how to change it.
  12. dash

    plesk skins disappeared after upgrade from 8.4 to 8.6

    and execute the following commands before cd to ports dir: #export LANG=C #export LANG_ALL=C
  13. dash

    plesk skins disappeared after upgrade from 8.4 to 8.6

    you need to install plesk-skins port #cd /usr/ports/swsoft/plesk-skins #make install
  14. dash

    How to enable DKIM-signature header ?

    At the moment DKIM signatures are not supported by Plesk. Only DomainKeys are. This will be fixed in future releases.
  15. dash

    Apache ASP and mod_perl

    Centos 4.6 repository contains mod_perl-1.99_16-4.5.i386.rpm and autoinstall.plesk.com repository(which is used by autoinstaller) also contains exactly this package. As I know 'CentOS+' contains mod_perl 2, but if you are using it - you can't use apache-asp from Plesk distribution - it is...
  16. dash

    mailmng --set-reject

    mailmng is an internal Plesk utility and it is not a part of Plesk API You should use command-line API utility domain_pref which is located in /usr/local/psa/bin/ directory. --help option is supported :) You are interested in --no_usr parameter
  17. dash

    Domain adding with template not working. Disk Space issue

    Check "Physical hosting" section in your domain template. Is there "Hard disk quota" parametr set to some numeric value or not? If it is set and hard disk quota is not supported/configured on your filesystem - than it's expected behaviour.
  18. dash

    AWstats - bugfix or not

    Try to redefine AWSTATS_TOOLS_D and AWSTATS_BIN_D in /etc/psa/psa.conf file according to your actual awstats paths. As I can see AWSTATS_BIN_D should be /var/www/cgi-bin/awstats on your server.
  19. dash

    DomainKey with domain alias : No DomainKey signature found

    Thank you for report, The issue is confirmed in our lab and will be fixed in the future releases. As a workaround you can copy private key for email signing from domain to domain alias: cp -rp /etc/domainkeys/<domain_name> /etc/domainkeys/<alias_name> (-p option to preserve ownership and...
  20. dash

    [URGENT] Domains/Clients not expiring after update

    Expirations are cheched inside statistics utility, which is executed by cron on daily basis. (/usr/local/psa/bin/run-parts.sh /etc/psa/plesk-cron.daily task) Check crontab for user root. Also the reason can be in statistics utility crash. Check the output of...
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