• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. HoracioS

    Resolved Backup error

    These paths are on located on a physical local drive. The plesk default locations.
  2. HoracioS

    Resolved Backup error

    Hello, I am experiencing this issue when trying to perform a backup: Warning: Subscription "xxxx.com.ar" file_put_contents(/var/lib/psa/dumps/clients/clubaleman/domains/xxxx.com.ar/.discovered/backup_info_2311180437/props): Failed to open stream: No such file or directory Error: Unable to...
  3. HoracioS

    Resolved Unable to make database dump

    Doesn't work. The solution was to comment "skip-name-resolve = ON" on MySQL. Regards, Horacio
  4. HoracioS

    Resolved Unable to make database dump

    Hello, since v18.0.56 #4 I got on daily backups this error: Warning: Database "wp_jahfk" Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 2: WARNING: Forcing protocol to TCP due to option specification. Please explicitly state intended protocol. mysqldump: Got error...
  5. HoracioS

    Issue Install Roundcube as a site for a client

    Peter, thank you for your reply. I selected PHP 8.1.25 Best regards, Horacio
  6. HoracioS

    Issue Install Roundcube as a site for a client

    Hello, I need to set up a Roundcube as a website, and I've been trying to do it through Softaculous, but I'm having a hard time. It's giving me the following error: The following errors were found : Required PHP extension not found : pdo_mysql Required PHP extension not found : pcre Required...
  7. HoracioS

    Issue I can't enable Smart static files

    This is the problem with this fix. You can see other posts like this one: Resolved - Running plesk bin apache --listen-on-localhost true breaks PHP $_SERVER["SERVER_ADDR"];
  8. HoracioS

    Issue I can't enable Smart static files

    Yes, but a website that needs to view the public IP address in PHP '$_SERVER["SERVER_ADDR"]' returns 127.0.0.1 instead of the public IP address if it's running on Apache, which is why it requires NGINX.
  9. HoracioS

    Issue I can't enable Smart static files

    Because running 'plesk bin apache --listen-on-localhost true' breaks PHP '$_SERVER["SERVER_ADDR"]', I moved a site to NGINX. Here is where the issue with NGINX begins. The 'Smart static files processing' loses the accent mark no matter how I mark and save it. Is there an error somewhere? It's a...
  10. HoracioS

    Question Changing MySQL Directory Location in Linux

    Hello, I need to change the location of the directory /var/lib/mysql, but I can't seem to find out how to do it in Linux. I remember that it used to be possible in the past, and it's even mentioned in Plesk's Knowledge Base, but for Windows. Is there a way to do it in Linux? Thank you very...
  11. HoracioS

    Issue After installing the Plesk Email Security extension, it cannot perform local deliveries

    I'm referring to the workarounds regarding AMAVIS; the problem clearly lies between AMAVIS, CLAMAV (which I had to deactivate), and the 4GB of memory that is not sufficient. I don't use greylisting. Plesk for ARM servers is not very reliable yet. Additionally, many WordPress plugins do not...
  12. HoracioS

    Issue After installing the Plesk Email Security extension, it cannot perform local deliveries

    Hello, after installing the extension, issues with local delivery start occurring within a few hours: -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient------- DEFBDBB3BB 4915 Mon Oct 2 22:41:52 waxxxxxxxxs@yahoo.com.ar (host 127.0.0.1[127.0.0.1] said: 421 4.3.2 Service shutting...
  13. HoracioS

    Issue Hard disk quota is not supported due to configuration of server file system

    Hello, I'm migrating to a new ARM server running Ubuntu 22.04, and I am encountering the following error: Failed to synchronize subscription with plan Migration tools tried to perform operation in 3 attempts: Plesk error [1023]: quota - Description: hard disk quota is not supported due to...
  14. HoracioS

    Issue Installing mod_pagespeed from the Google PageSpeed Insights extension gets stuck

    Hello, I'm experiencing difficulties installing the mod_pagespeed extension on Ubuntu 22.04 with Plesk 18.0.55 Update #1. After clicking the "Install PageSpeed Apache Module" button, it seems to be stuck in a perpetual installation process without completing. I'm encountering the same issue on...
  15. HoracioS

    Issue After Plesk update all php extensions not found

    I'm experiencing the same problem trying to install software from Softaculous under Debian 11
  16. HoracioS

    Issue Plesk 18.0.42 + Debian 11.2 + MariaDB 10.5.12 problems

    Yes, is a VPS, but is the first time I'm experiencing it in a lot of years.
  17. HoracioS

    Issue Plesk 18.0.42 + Debian 11.2 + MariaDB 10.5.12 problems

    Hi! I'm experiencing problems with MySQL in this configuration. The MySQL stop working suddenly. Mar 09 08:08:57 ibicuy mariadbd[1131]: 2022-03-09 8:08:57 3770 [Warning] Aborted connection 3770 to db: 'psa' user: 'admin' host: 'localhost' (Got an error reading communication packets) Mar 09...
  18. HoracioS

    Resolved Install Plesk 18.0.42 on Debian 11

    Thanks Igor !
  19. HoracioS

    Resolved Install Plesk 18.0.42 on Debian 11

    Hello, I'm trying to install Plesk on Debian 11 and got this message regarding bullseye-backports installed by default in Ubuntu 11: Reading package lists... Retrieving information about the installed license key... Launching component and product checkers... Downloading file...
  20. HoracioS

    Question Mail import tool - How to skip "All Mail" folder in Gmail?

    Hello, I'm importing some accounts from Gmail and found all of them has duplicate disk space in Plesk compared to Gmail. I found the reason is Mail Import tool copy "All Mail" folder from Gmail too. Is there any way to avoid copying this specific folder? Best regards, HS
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