• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. HoracioS

    Resolved Plesk Onyx Preview and FeedBack

    Where is the PMM in the Onyx install? I upgraded from 12.5.30 but I can't see the PMM in the command line installer: 1. [=] Plesk 2. [=] BIND DNS server 3. [ ] PostgreSQL server 4. [ ] Server Health Monitor 5. [=] Fail2Ban 6. [=] SELinux policy 7. [=] All language localization for Plesk...
  2. HoracioS

    [PMT-2825] PMM Error: Failed to generate migration list file, Cause: 'ada97540-1b3b-1db9074b56b5'

    Thank you very much, but doesn't help. Is a new Plesk install, anyway, I proceed as KB indicate and got the same error... I think is a new bug in PMM 1.11.1 Best regards, Horacio
  3. HoracioS

    [PMT-2825] PMM Error: Failed to generate migration list file, Cause: 'ada97540-1b3b-1db9074b56b5'

    When trying to migrate, I received this error: Error: Failed to generate migration list file Cause: 'ada97540-1b3b-9c44-36b8-1db9074b56b5' That is a critical error, migration was stopped. Maybe is a bug? Best regards, Horacio D. Stolovitzky This is the last part of the log...
  4. HoracioS

    Unable to connect to mail server (SMTP/IMAP), SASL trouble

    In Plesk, Postfix force encryption on SMTP using ports 587 / 465). You must specify on SMTP setting on the client to use SSL/TLS, if not, you will receive the typical: authentication failed: encryption needed to use mechanism The best solution (but insecure) is to allow plain login on these...
  5. HoracioS

    Changing anti-spam and anti-virus for all accounts at once in SSH?

    Hello HHawk, Regarding your question about enable anti-spam and "Move spam to the Spam folder" for all the e-mail accounts, the solution is: mysql -uadmin -p`cat /etc/psa/.psa.shadow ` -Dpsa -Ne"SELECT CONCAT(mail_name,'@',name) FROM mail,domains WHERE dom_id=domains.id AND...
  6. HoracioS

    Maillog is not updated

    Without any notice, /var/log/maillog is not updated anymore. I tried all the steps suggested in https://kb.plesk.com/en/118350 trying to fix it, but doesn't work. This is not the first time I have a similar problems with other Plesk servers too. I'm using: - CentOS Linux 7.2.1511 - Plesk...
  7. HoracioS

    [PPP-23123] Reassigning Selected Subscriptions - ERROR: PleskFatalException

    Hello, I'm trying to reassign a subscription and I got the following error: Reassigning Selected Subscriptions ERROR: PleskFatalException Internal error: [Account::getPassword] cannot decrypt password to be plain. Any idea? The server is OS ‪CentOS Linux 7.2.1511 (Core)‬ Plesk version...
  8. HoracioS

    FTP Stopped Connecting Via Client

    This is a problem with a Plesk Firewall if you need to disable it. The solution is force the FTP passive mode to use a range of ports as follows: Add or create /etc/proftpd.d/passive_ports.conf Edit it, and add the following line: PassivePorts 30000 30400 In the Plesk Firewall add the...
  9. HoracioS

    Cannot access Plesk Panel Windows from outside

    After migrate some sites from another Plesk, I cannot access Plesk Panel Windows 12.5.30 from outside, I can access it only from the local Windows Desktop. The firewall is disabled and checked all the Plesk configurations and applied Plesk Reconfigurator. I can see that https is doesn't work...
  10. HoracioS

    Cannot Migrate from Plesk Windows 10.x to 12.x

    Thank you Aleksey!
  11. HoracioS

    Cannot Migrate from Plesk Windows 10.x to 12.x

    I received the following message when trying http://<source-ip>:8880/enterprise/control/agent.php error1003Wrong request
  12. HoracioS

    Cannot Migrate from Plesk Windows 10.x to 12.x

    Thank you Alexey, but this is the problem. https://<source-ip>:8443 from outside is not working (the fw is turned off) but works from the desktop! Because of this I want to migrate the Plesk.
  13. HoracioS

    Cannot Migrate from Plesk Windows 10.x to 12.x

    I received the following error when trying to migrate from Plesk 10.0.18 to 12.5: On the destination server I can see on the log: [INFO] START: Initiate callback from source server [INFO] Deploy and start panel migrator transfer agent at 'xxx.x.xxx.xx' [INFO] FINISH: Initiate callback from...
  14. HoracioS

    Plesk 12.5 RTM is out

    Igor, The server has only two IPs:one IPV4 and one IPV6!!! The only site on the server use IPV4 and the report is about IPV4. I run: [root@xxxx ~]# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all [root@xxxx ~]# /usr/local/psa/admin/sbin/httpdmng --reconfigure-server And the problem...
  15. HoracioS

    Plesk 12.5 RTM is out

    Hello, I'm trying to upgrade from Version 12.5.29 to 12.5.30 and got the following error: Parallels Panel pre-upgrade check... WARNING: IP address registered in Plesk is invalid or broken: xx.xxx.xxx.xxx Please help! Best regards, H S
  16. HoracioS

    Plesk 12.5 preview feedback thread

    Hello, I experiencing this problem in Plesk 12.5.29: When trying to activate fail2ban it says: Error: Unable to save the settings: f2bmng failed: Job for fail2ban.service failed. See 'systemctl status fail2ban.service' and 'journalctl -xn' for details. ERROR:f2bmng:Failed to start fail2ban...
  17. HoracioS

    Plesk 12.5 preview feedback thread

    Thank you Igor, unfortunatelly this KB http://kb.odin.com/en/124295 doesn't help. Any other idea?
  18. HoracioS

    Plesk 12.5 preview feedback thread

    Hello, I just updated the Plesk to # 12.5.29 and I got the following error: PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 5575 root 20 0 1205920 34600 34348 S 100.0 1.6 9:16.66 rsyslogd The RSYSLOGD process consume 100% CPU all the time...
  19. HoracioS

    Plesk 12.5.27 maillog is empty

    I installed new Plesk in new VPS with Centos 7 (Virtuozzo - former PCS) One domain is running, but when reboot the server, maillog stopped. Any ideas? Last lines of the login are: Jul 23 13:45:08 server dovecot: service=pop3, user=xxxxxxx@xxxx.com.ar, ip=[190.X.XX.XXX]. Server shutting down...
  20. HoracioS

    Bug deleting email users on Plesk 12.1.26

    Hello, There is a bug when trying to delete E-mail accounts in Plesk 12.1.26. It only works if I create a fake Auto-Reply text. If not, I got this error: mail_responders_control failed: mail_responders_control[31710]: No autoresponder found for mailname (test@xxxxxx.com)...
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