• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Daveo

    Resolved Smart static files processing can't be set

    Yes, proxy mode is disabled
  2. Daveo

    Resolved Smart static files processing can't be set

    After further investigation, we have narrowed this down to just one domain that's affected by this. We even created a new random domain and that works as expected (smart static files processing can be ticked and it stays ticked after clicking apply). Any ideas why it's just one domain that's...
  3. Daveo

    Resolved Smart static files processing can't be set

    We can't enable this setting, every time we tick it and click apply, it gets reset to not staying ticked.
  4. Daveo

    Question plesk upgrade

    For the instructions in the linked article after you have successfully updated Plesk to 18.0.63. So, it would be best to open that link as another browser tab or save it as a bookmark, so that you can return to it after Plesk upgrade to carry out the extra steps needed to get Plesk Firewall...
  5. Daveo

    Issue Firewall enabled but rules still gray

    Those icons are gray in my Plesk too. I think they changed the colors in one of the Plesk updates (think it was 18.0.60).
  6. Daveo

    Issue Firewall enabled but rules still gray

    This is normal. You can't edit the standard Plesk firewall rules. You can only edit rules you have added yourself.
  7. Daveo

    Hard Disk Usage shows 6x loop partitions

    Thanks for the update.
  8. Daveo

    Hard Disk Usage shows 6x loop partitions

    Username: TITLE Hard Disk Usage shows 6x loop partitions PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.62 #1, Ubuntu 22.04 LTS, x86-64 PROBLEM DESCRIPTION In Tools & Settings > System Information shows Hard Disk Usage, no idea why it shows six loop partitions STEPS TO...
  9. Daveo

    Resolved System date and time change to Time zone utc +2 Amsterdam Maridb not change

    Restarting the server can be done from within Plesk. Tools and Settings > Server Management > Restart Server
  10. Daveo

    Resolved Multi-Factor Authentication (MFA) extension does not remember device

    Can confirm the bug on both my servers where I replaced the Google Authenticator extension with the Multi-Factor Authentication (MFA) extension. Both servers are running Debian 12.
  11. Daveo

    Issue fatal: Timeout before authentication for [IP-ADDRESS] port 44745

    Found the following on journald.conf ... Does that help ?
  12. Daveo

    Issue fatal: Timeout before authentication for [IP-ADDRESS] port 44745

    Is there any way to stop this reporting in console, as I can confirm it happens only on freshly installed Debian 12. It doesn't occur on systems updated to Debian 12.
  13. Daveo

    Forwarded to devs Process List shows RAM 100% & Hard Disk Usage shows 4x ramfs disks

    OK. How do I do this when I haven't purchased the Plesk licence directly from Plesk but from an authorised reseller ?
  14. Daveo

    Forwarded to devs Process List shows RAM 100% & Hard Disk Usage shows 4x ramfs disks

    OK, thank you for the update. The 100% RAM in Process List doesn't occur on every system I've upgraded to Debian 12 or freshly installed Debian 12 on. Kind of a hit and miss issue, but Server Information and indeed /proc/meminfo show what I expected (instead of 100% as per Process List, which...
  15. Daveo

    Issue Debian 12.5: Process List shows RAM 100% & Hard Disk Usage shows 4x ramfs disks

    Added in Bug Reports with link back to this topic for screenshots. https://talk.plesk.com/threads/process-list-shows-ram-100-hard-disk-usage-shows-4x-ramfs-disks.373397/
  16. Daveo

    Forwarded to devs Process List shows RAM 100% & Hard Disk Usage shows 4x ramfs disks

    Username: TITLE Process List shows RAM 100% & Hard Disk Usage shows 4x ramfs disks PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.58 #2, Debian 12.5, x86-64 PROBLEM DESCRIPTION Issue 1: Clicking Process List shows RAM usage at 100% (it never changes from this), but in Tools...
  17. Daveo

    Issue Debian 12.5: Process List shows RAM 100% & Hard Disk Usage shows 4x ramfs disks

    The 100% RAM issue on Process List page seems to occur on any Debian system that has been upgraded from a previous Debian system ie: Debian 11 > Debian 12
  18. Daveo

    Issue Debian 12.5: Process List shows RAM 100% & Hard Disk Usage shows 4x ramfs disks

    Clicking Process List shows RAM usage at 100% (it never changes from this), but in Tools & Settings > System Information it shows RAM usage as 56.43% Could this be a bug with the Process List under Debian 12.5 Other issue in Tools & Settings > System Information shows Hard Disk Usage, no idea...
  19. Daveo

    Question Uninstall Plesk - Debian 12

    This would work if I had local access to his server, as I'm more 'skilled' at this than he is, but the problem is... he lives in the US and I live in the UK. I only have remote access to the server via SSH. Might just have to leave things as they are for now, until a reinstall becomes needed...
  20. Daveo

    Question Uninstall Plesk - Debian 12

    The reason he didn't want to reinstall the server is because it has his Plex Media Server on there (with a lot of media files in the Plex libraries).
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