• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. WebHostingAce

    Issue where are the megabytes that cannot be seen?

    How about if you, #ls -lha in /Maildir/.INBOX Do you see any large files?
  2. WebHostingAce

    Question Sending emails to bounced addresses

    I think in the Sender Score they are referring to the reverse DNS (PTR) associated with your IPs. To check this, you can use a website like DNS Propagation Checker - Global DNS Checker Tool . Simply enter your IP address, select 'PTR', and see if it resolves to bounceout05.ispgateway.de or...
  3. WebHostingAce

    Issue Unstable FTP connect

    Sorry, as you can understand, it would be a bit difficult to comment on this without seeing the custom PHP script. Also, have you checked the FTP log on the remote server when this issue occurs?
  4. WebHostingAce

    Issue Unstable FTP connect

    Is this a custom PHP script?
  5. WebHostingAce

    Issue Unstable FTP connect

    Since you mentioned that this issue occurs intermittently, have you considered scenarios such as the server attempting to resolve the hostname via IPv6, while your FTP server may not support IPv6?
  6. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    I'm glad I could help. By checking the Fail2Ban logs, you can determine why the IP was added to Fail2Ban in the first place and take appropriate action.
  7. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    For example, if you are currently trying to connect to the server using your home or office internet and receiving a connection refused error, you can try connecting using your mobile device with a mobile data connection. Then navigate to the Fail2Ban and remove the home or office internet...
  8. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    I was able to connect to your IP via SSH on port 22 without any issues. It seems that, for some reason, your local public IP has been added to Fail2Ban. Try connecting to your server using a different network with a different IP then remove your IP from the Fail2Ban
  9. WebHostingAce

    Issue Apache web server template error

    In addition to Raul's answer, this can happens if you are using older version of Apache as well. You can try, #httpd -v and see if the Apache version is above 2.2
  10. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    As the root user, if you try: #plesk login What URL(s) are displayed there? I have noticed that the "This site can't be reached" error shows one URL, while the error message contains a different URL.
  11. WebHostingAce

    Question Server restored but I have a newer mailnames folder

    I think in this case, it is best to use the Plesk Migrator. https://docs.plesk.com/en-US/obsidian/migration-guide/migrating-from-supported-hosting-platfoms/migrating-via-the-plesk-interface.75721/
  12. WebHostingAce

    Resolved Email Issues upon Reboot

    Glad to hear you have resolved your issue. I'm not sure what really happened. These services should have been enabled on reboot by default.
  13. WebHostingAce

    Resolved Email Issues upon Reboot

    I think you should be running Postfix for SMTP. You can make sure this by visiting 'Tool & Settings > Mail Server Settings' Try, #systemctl status postfix after a reboot and make sure the service is running.
  14. WebHostingAce

    Resolved Email Issues upon Reboot

    Try, #systemctl is-enabled dovecot If it is returning 'disabled', enable it on the reboot. #systemctl enable dovecot To me it is look like it disabled on the reboot. '/usr/lib/systemd/system/dovecot.service; disabled;'
  15. WebHostingAce

    Issue High latency, unreliable performance & 522 errors on a Plesk server that ran fine for 6+ months

    @BjornTheBassist, I completely understand the frustration. Have you considered the possibility of a Noisy Neighbor? I had a similar experience due to a Noisy Neighbor. I couldn't find any issues with my VM—everything appeared normal in terms of CPU and memory usage—but sometimes the websites...
  16. WebHostingAce

    Issue Php mail always spam

    In addition to the answer from Sebahat, Using an SMTP plugin and configuring it would be the easiest option. Also, does your SPF pass for the emails sent by the form to the contact owner? If it does, you can ask them to mark one of the emails they receive from the contact form as "Not Spam" or...
  17. WebHostingAce

    Input Cloudflare Whitelist Scripts for Fail2ban and NGINX

    Thank you for sharing! This is the script I have been using for this purpose: https://raw.githubusercontent.com/plesk/kb-scripts/master/cf-nginx-ip-passthrough/cf.sh I have been using it based on the instructions from...
  18. WebHostingAce

    Issue Docker persistent storage not working

    These Volume mappings do not look right to me. Please refer to the Run Grafana Docker image | Grafana documentation
  19. WebHostingAce

    Question Redirect non-www domain to https

    Subscription of example.com > Hosting & DNS > Hosting > Select "Redirect visitors from HTTP to HTTPS via a SEO friendly 301 redirect" In here you will find the Preferred domain option as well. You should be able to select www or non-www Make sure to set the base URL to https:// in the...
  20. WebHostingAce

    Question Missing page on Plesk website

    I have bookmarked this. https://support.plesk.com/hc/en-us/articles/12377744787991-Plesk-for-Linux-services-logs-and-configuration-files
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