• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. WebHostingAce

    Resolved Index.php not loading

    Ok. This might be related to your issue. Please check. https://support.plesk.com/hc/en-us/articles/12377509447447-A-website-hosted-in-Plesk-shows-wrong-website-content-when-opened-over-HTTPS-after-migration-from-a-legacy-Plesk-version...
  2. WebHostingAce

    Resolved Index.php not loading

    Please try the reply #4 and see if it helps.
  3. WebHostingAce

    Resolved Index.php not loading

    The mentioned domain's is pointed to 72 .47 .195 .95 IP. is this correct?
  4. WebHostingAce

    Resolved Index.php not loading

    Also please make sure your domain is point to new server IP address.
  5. WebHostingAce

    Resolved Index.php not loading

    Please try to change the PHP version for this domain. By doing this Plesk will re-write the configuration files for this domain. Also check the "Apache & nginx Settings" for this domain. If you have root access, you can try, #plesk repair web artvietnamgallery.com
  6. WebHostingAce

    Resolved Index.php not loading

    Please find and delete or rename the index.html in httpdocs directory.
  7. WebHostingAce

    Resolved Apache fails to (re)start with Atomic ModSecurity

    Thank you Peter. There is this backup directory /etc/httpd/conf/modsecurity.d/rules/tortix.backup/ in every server but only this server having this issue.
  8. WebHostingAce

    Issue Unable to send Mail

    Some hosting companies block the outgoing on Port 25. You can not unblock this via the Plesk Firewall. Only the hosting company can do this for you. Please check "Tools & Setting > Mail Server Settings" and if it says the Port 25 is Blocked.
  9. WebHostingAce

    Resolved Apache fails to (re)start with Atomic ModSecurity

    Hi All, Since last week, Apache stopped working randomly with the error message below in the journalctl -u httpd.service Starting The Apache HTTP Server... Thu Nov 02 08:00:58.583389 2023] [so:warn] [pid 1365:tid 139844436576384] AH01574: module unique_id_module is already loaded, skipping...
  10. WebHostingAce

    Question elasticsearch docker issue

    You can add this to increase the ES_JAVA_OPTS Memory, ES_JAVA_OPTS | -Xms2g -Xmx2g or -Xms4g -Xmx4g, most of the time 2g should be enough. The screenshot is from a ElasticSearch 6.8.3.
  11. WebHostingAce

    Question elasticsearch docker issue

    The M2 Cron is creating and deleting the indexes. This is the expected behavior of M2. Please refer to System requirements | Adobe Commerce when choosing the correct version of ElasticSearch for M2. Do you use any 3rd party extensions for indexing?
  12. WebHostingAce

    Question elasticsearch docker issue

    Same Cluster names should not be an issue. Please check if these dockers or the server has been restarted and causing this issue.
  13. WebHostingAce

    Question elasticsearch docker issue

    In this case, Most probably your ElasticSearch dockers might be running out of ES_JAVA_OPTS Memory. Check the ElasticSearch Docker log as root, #docker logs --tail 100 -f [Doker-ID} You can get the [Doker-ID} with #docker ps Also check, #curl -sS "localhost:9200/_cat/nodes?h=heap*&v" If...
  14. WebHostingAce

    Issue ModSecurity with Atomic Basic Rule Set appear be not working

    Update the AUM yesterday. Then did, plesk sbin modsecurity_ctl --disable plesk sbin modsecurity_ctl --enable service httpd restart Confirmed the ModSecurity is responding as expected...
  15. WebHostingAce

    Issue ModSecurity with Atomic Basic Rule Set appear be not working

    @jorge ceballos Thank you. It seems to be keeps happening. After updating the AUM then disabled and enabled ModSecurity. After a day or two logs are empty again. Have you checked your logs again?
  16. WebHostingAce

    Issue ModSecurity with Atomic Basic Rule Set appear be not working

    @Peter Debik Thank you. I manually updated Automic Rule Set. I can confirm it the the ModSecurity stopped responding to the tests again.
  17. WebHostingAce

    Issue ModSecurity with Atomic Basic Rule Set appear be not working

    Hi, I'm using ModSecurity with Atomic Basic Rule Set across number of servers. Recently I have noticed the ModSecurity is not responding to any of these test explained this is support article...
  18. WebHostingAce

    Issue Issues with External SMTP

    Did you find a solution for this? I'm looking for a similar solution for outgoing emails. Thank you.
  19. WebHostingAce

    Question External Email Server for Outgoing Emails

    Hi All, More and more server companies now blocking the Port 25 outgoing. Do we have an extension in Plesk which we can configured only for all outgoing emails? I tried the current Plesk External Email extension but it got me to uninstall the Dovecot as well. What is the best solution for...
  20. WebHostingAce

    Resolved Server Error 403

    In addition to Peter's reply, Please see if this is related to you https://support.plesk.com/hc/en-us/articles/14861542533911-Plesk-websites-return-Apache-error-403-on-May-26-2023-client-denied-by-server-configuration
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