• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Issue How to whitelist IP address in New plesk 18.0.6

    It's not blocked in the firewall. Is the MySQL service listening on all interfaces?
  2. R

    Issue How to whitelist IP address in New plesk 18.0.6

    First off, you've exposed your DB details in the code screenshot. Please make sure you change the password for the explore database username. You don't have Fail2Ban installed. The whitelisting in Fail2Ban is only to prevent blocking of the IP address in any of the configured jails. However...
  3. R

    Question Force same domain emails to use MX records

    Unfortunately, this is how the mail service works. The email addresses should be created on only one system. Each system considers all the email addresses to be hosted on that system. You could use a subdomain with Google mail and configure the Golgle hosted addresses to check/use the...
  4. R

    Issue domain 1 cannot email domain2 if domain is hosted on google or microsoft / zoho

    Hi, By default, the mail service used by Plesk will try to deliver locally before performing MX lookups. If all 3 websites are created in Plesk and have the mail service enabled, there won't be any DNS lookups to determine MX records. This issue is addressed by setting the mail service for a...
  5. R

    Issue How to whitelist IP address in New plesk 18.0.6

    Hi, Please share a screenshot of the entire Plesk interface when visiting Tools & Settings.
  6. R

    Question Plesk E-Mail Security | Failed to start clamd scanner (amavisd) daemon

    The error indicates there is a problem with the Clamav definition database. Try to kill freshclam if it's running and manually start freshclam. The cron takes a random number that is passed to the sleep command in order to prevent DB servers from being hammered at the same time of day.
  7. R

    Issue Connectivity issues in Ubuntu Server 22.04

    If you've installed systemd-resolved there is no need to make manual changes to /etc/resolv.conf. After the made changes, do you api calls work?
  8. R

    Question Run a nodejs server internally without exposing online

    You can. You need the nodeJS app to listen on tcp port that is not opened in the firewall. Then from Additional nginx directives pass the requests to the nodeJS app port. You can monitor the nodeJS app with supervisord or pm2, installed as the webspace system user.
  9. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Add in /etc/resolv.conf nameserver 1.1.1.1 nameserver 8.8.8.8 If your provider has a DNS resolver you should use that Let's see if /etc/resolver.conf is a file or a link ls -l /etc/resolv.conf
  10. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Ok. What do you have in /etc/resolv.conf?
  11. R

    Question How to use Mysql instead of the default MariaDB?

    The binlogs are not mandatory. If SQL replication is not implemented then simply disable the binlog: https://dba.stackexchange.com/a/120693 If binglogs are needed then simply set a binlog retention period...
  12. R

    Question Move a subdomain subscription into another subscription

    Can you please clarify the issue you've encountered? The feature will move the document root of the moved website to a new folder in the target subscription folder.
  13. R

    Question Change the owner of a domain in a subscription

    No it's not. You can move any domain from any subscription to a new or existing subscription. Those domains shouldn't share the document root
  14. R

    Issue IP Access restriction - locked out of PLESK

    Hi, Please have a look at https://support.plesk.com/hc/en-us/articles/12377966333463-Unable-to-log-in-to-Plesk-as-a-Plesk-administrator-Access-for-administrator-from-address-203-0-113-2-is-restricted-in-accordance-with-IP-Access-restriction-policy-currently-applied
  15. R

    Issue Mail are coming in really slow on Plesk server

    Correct. It's enabled. Deselect Switch on server-wide greylisting spam protection
  16. R

    Issue Mail are coming in really slow on Plesk server

    Hi, Is the graylisting feature enabled? https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/antispam-tools/greylisting-linux.63249/
  17. R

    Issue Connectivity issues in Ubuntu Server 22.04

    That does look like a missing resolver. Have a look here 24.04 - How to find "what" is changing DNS settings in /etc/resolv.conf
  18. R

    Question removing php_admin from vhost configurations

    You want to remove php_admin declarations from Additional HTTP and HTTPS directives? You also need to make sure .htaccess files don't have it. You need to port the value to the PHP settings page. As a bonus, you also need to make sure all files and folders in the document root are owned by the...
  19. R

    Issue Connectivity issues in Ubuntu Server 22.04

    I'm glad I could help!
  20. R

    Issue Connectivity issues in Ubuntu Server 22.04

    You need to fix the PHP 8.3 issue first. You might have encountered this issue: php8.3-fpm installation fails with post-installation script error
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