• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Issue Connectivity issues in Ubuntu Server 22.04

    No. That is mod security. If you don't have a Firewall link in Tools & Settings, you will need to install it using plesk installer Your's will not be an =. Empty is not installed, = is installed You can also use the web install if you find that easier.
  2. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Tools & Settings > Firewall > Toggle Firewall protection. If it's already enabled, disable then enable again (https://hostname:8443/modules/firewall/)
  3. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Try to restart the Plesk services: systemctl restart sw-cp-server sw-engine If the login page still takes you to the 502 page tail -f /var/log/plesk/panel.log and try to login. See what is logged when you push the log in button. It is busy log so CTRL +c after the error is displayed.
  4. R

    Question Plesk E-Mail Security | Failed to start clamd scanner (amavisd) daemon

    Did you see https://support.plesk.com/hc/en-us/articles/12387363500695-ClamAV-for-Plesk-Email-Security-cannot-be-installed-on-RedHat-or-AlmaLinux-server-No-match-for-argument-clamsmtp ?
  5. R

    Issue Modsecurity works with Apache but error with nginx

    The error is encountered when the ngx_http_modsecurity_module.so is not loaded. It's defined in /etc/nginx/modules.conf.d/modsecurity.conf and loaded from /etc/nginx/nginx.conf include /etc/nginx/modules.conf.d/*.conf; Around line 11, before the http { block
  6. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Thank you. The mysql.daily.dump.* contain the following database tables: USE `psa`; USE `mysql`; USE `horde`; USE `apsc`; USE `roundcubemail`; USE `phpmyadmin`; USE `psa`; USE `mysql`; USE `horde`; USE `apsc`; USE `roundcubemail`; USE `phpmyadmin`; It looks like the psa db is missing. let's...
  7. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Can you access mariadb? mysql -uadmin -p$(cat /etc/psa/.psa.shadow) Do you have a psa db backup in ls -1 /var/lib/psa/dumps/mysql.daily*
  8. R

    Issue Error: configuration files for the Apache web server were not created

    Hi, What do you have in /etc/apache2/apache2.conf at line 231?
  9. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Making progress. Is the database service running? systemctl status mariadb
  10. R

    Issue Connectivity issues in Ubuntu Server 22.04

    If the syntax error with the webmail is still present, simply remove the webmail conf file for now. Disable the missing aclr module using a2dismod aclr
  11. R

    Issue Connectivity issues in Ubuntu Server 22.04

    This was the other approach. You get > ERROR: You are trying to run Plesk Installer on an unsupported OS. Because of the HTTP 404 earlier in the script output. Ubuntu 24.04 is properly detected. That appears to be an old plesk-inataller. Download the ubuntu 24.04 package from this page ...
  12. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Please try the other approach, not the one-click-installer. Data should still be on the server. Just some Plesk components were removed during apt actions.
  13. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Try to install Plesk again How to Install Plesk On Linux? Installing Plesk via CLI Download Plesk installer: wget https://autoinstall.plesk.com/plesk-installer Add proper permissions to Plesk installer: chmod +x plesk-installer Run Plesk installer via command line and follow...
  14. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Solution to problem 1 is to enable the firewall from Plesk. For problem 2, is plesk atually installed and running? systemctl status sw-cp-server sw-engine Can you access the database service? plesk db
  15. R

    Issue Connectivity issues in Ubuntu Server 22.04

    You have no actual rules in the INPUT chaind and the policy is DROP. Change the policy and enable the firewall from Plesk iptables -P INPUT ACCEPT
  16. R

    Issue Connectivity issues in Ubuntu Server 22.04

    That is good. You have a default gateway, obtained via DHCP. Next let's check the firewall. iptables -S INPUT And iptables -S OUTPUT Also try setting a nameserver in /etc/resolve.conf. try at the begining of the file: nameserver 1.1.1.1
  17. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Please share the output of ip ro sh
  18. R

    Question SMB/Samba on Plesk?

    Why do you want SMB? I find it very resource intensive and you don't have any preinstalled panel for it. SSHFS might be a better fit and you can access and mount it in Windows. From the Plesk side you need only SFTP access with /bin/bash shell or /bin/bash (chrooted). For Windows SSHFS please...
  19. R

    Question Move a subdomain subscription into another subscription

    Certainly. Just move the subdomain1.domain.tld and subdomain2.domain.tld to the domain.tld subscription. It's still added as a domain, but you can now rename it and add it back as a subdomain with the document root in the same folder. Afterwards, remove the renamed subdomain.
  20. R

    Issue DNS Issue not working.

    cloudassociates.io has only ns3 and ns4 at the registrar: $ whois cloudassociates.io Domain Name: cloudassociates.io Registry Domain ID: ae84d461e5994d1d89847b46233faa15-DONUTS Registrar WHOIS Server: whois.godaddy.com/ Registrar URL: http://www.godaddy.com/domains/search.aspx?ci=8990 Updated...
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