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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Issue DNS Issue not working.

    Ns3 and ns4 were for skcomm.in For www.cloudassociates.io, you need to add a www CNAME record with the value cloudassociates.io in the Plesk hosted DND zone.
  2. R

    Issue DNS Issue not working.

    For www.cloudassociates.io, you don't have a DNS record for www. cloudassociates.io resolves to 46.165.217.228. When you access it, you get redirected to ww. $ curl -IL cloudassociates.io HTTP/1.1 301 Moved Permanently Date: Thu, 02 Jan 2025 07:58:46 GMT Server: Apache Location...
  3. R

    Issue DNS Issue not working.

    The Plesk DNS service looks fine to me: $ dig skcomm.in @46.165.217.228 ; <<>> DiG 9.11.36-RedHat-9.11.36-16.el8_10.2 <<>> skcomm.in @46.165.217.228 ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22049 ;; flags: qr aa rd; QUERY: 1, ANSWER: 1...
  4. R

    Question Command line not working for Spam

    Match any of the following rules. I would move them to the Spam folder. That way the system can learn from the received emails. You will have to empty the Spam folder from time to time ( one or two times per year, depending on the received mail volume).
  5. R

    Question Command line not working for Spam

    Simply do it in the mail filter. Show us the entire filter panel for the rule you shared earlier.
  6. R

    Question Command line not working for Spam

    That is sieve filtering performed server side. It will march those domain names and will perform the set action. You also have Spam settings when editing the email address in Plesk. That is what I was referring to. Spam setting can also be set via CLI. > So I want to blacklist that whole...
  7. R

    Question Command line not working for Spam

    The blacklist in Tools & Settings > Mail Server Settings doesn't allow the use of wildcards. Only specific domain names can be set. You can set per mailbox rules when Spamassassin is used or globally when Plesk Email Security is used.
  8. R

    Resolved Restored from backup, but new passwords set

    Step 5 from https://support.plesk.com/hc/en-us/articles/12377851489943-How-to-restore-a-Plesk-server-on-a-new-Linux-server-from-file-system appears to have information on how to revert to the previous install installation key. Do you have that file from the old server?
  9. R

    Resolved Restored from backup, but new passwords set

    The passwords are encrypted with the Plesk installation id. Plesk Backup restore will set the same passwords only on the install from where it was created. To restore the passwords to a new Plesk install you need to set a password on the backup on the original Plesk install.
  10. R

    Question agent360.log

    For posterity, can you share the logrotate file you created?
  11. R

    Issue DNS Issue not working.

    You have a problem at your registrar. skcomm.in doesn't have nameservers properly set at your registrat. Some registrars also require IP addresses for declared nameservers. Did you set one?
  12. R

    Question agent360.log

    Hi Terry, When does the log start? (head /var/log/agent360.log) Also check if agent360 has a logrotate file: grep agent360 /etc/logrotate* -r
  13. R

    Issue (/sbin:/bin:/usr/sbin:/usr/bin) where is /usr/local/bin

    Hi, Export the required path in $PATH Edit ~/.profile and add: export PATH=/usr/local/bin:$PATH The same approach can be used to set the desired PHP version in the CLI.
  14. R

    Question Trouble adding IMAP Account on Outlook New

    Hi, Use the same server addresses used by Outlook Classic. The new Outlook might try to use mail.domain.tld even though that server address is not covered by the mail service. Furthermore, Outlook new will not set up an email account if the server address is not covered by the SSL certificate...
  15. R

    Question Issue with Laravel on Plesk server - Domain not pointing to the correct directory

    What do you have in Hostings for the website in Plesk?
  16. R

    Issue TTFB increase from 0,2s to 1,8s within hour

    Can you share the FPM settings? Number of max_children, max requests, idle timeout and Fpm mode. I suspect your php processes might have a memory leak, which causes the slowdown, and it gets cleared with a service restart.
  17. R

    Issue Urgent :( open_basedir problem

    Symlinks will work only if "Restrict the ability to follow symbolic links" is disabled. Mounts will also work but you need to make sure mounts are recreated after reboots via /etc/fstab or even autofs. However, the simplest and most portable way is to have both websites in the same...
  18. R

    Issue TTFB increase from 0,2s to 1,8s within hour

    Hi, How is php run, FastCGI or PHP-FPM? Proxy mode enabled?
  19. R

    Issue Urgent :( open_basedir problem

    While open_basedir is set correctly, you might be running into Linux filesystem restrictions. Plesk folder structure and permissions prevent PHP access between subscriptions/webspaces (/var/www/vhosts/(subscription/webspace name)). You can do a chmod 711 on /var/www/vhosts/domain2 and on...
  20. R

    Issue Apache web server template error

    Do you have custom templates set for Plesk vhosts? You can try to disable the "Restrict the ability to follow symbolic links" from Apache & nginx.
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