• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Question Problem with Backup/Restore during Linux-update

    The DNS service doesn't work at all or one or several domains don't have the proper DND records that were set on the old server? For the first, the service might not be installed or running For the second, there might be restore errors during the DNS zone import
  2. R

    Question Problem with Backup/Restore during Linux-update

    The created Plesk backup encrypts the passwords with the install key or with a password. Since you restored the Plesk backup on a new install the install key was different and it couldn't decide the passwords, generating new passwords for all accounts Export the backup you want to restore from...
  3. R

    SSL certificate renewal, every 3 months? / Renovación de certificado SSL, cada 3 meses?

    Hi, Automatic wildcard Let's Encrypt certificates renew automatically if the domain DNS zone is hosted in Plesk, or Plesk can send the new domain ownership verification string to the authoritative DNS zone. Since you have to renew manually I suspect this is the case. You have 2 options: 1)...
  4. R

    Resolved Plesk Email Security Pro: No access to individual Blacklist/Whitelist/Filter sensitivity - Button is Missing since

    The new email accounts list has a bug PPPM-14685 There is a workaround. Disable the new UI for the email accounts list from panel.ini: [navigation] smb.mail.useNewEmailList = false
  5. R

    Question Set default nameservers for all domains?

    I suspect you are missing a dot at the end of the NS records from the DNS template. In the DNS zone, you can have the record "test" but it will automatically append the domain name. However, adding the record test.domain.tld. will not append the domain name. The same is valid for the DNS record...
  6. R

    Issue need help error mariadb

    Ok. So it was from the CentOS repository. Try the above to update the currently defunct repositories
  7. R

    Issue need help error mariadb

    Looks like you have a problem with the repositories. Please have a look at GitHub - AtlasGondal/centos7-eol-repo-fix: CentOS 7 has reached its End of Life (EOL), which means its repositories may no longer be maintained and accessible. However, you can still use some workarounds to keep your...
  8. R

    Issue need help error mariadb

    yum install MariaDB-server
  9. R

    Issue need help error mariadb

    It looks like you've uninstalled the MariaDB package and haven't installed a new one. MariaDB upgrades should be performed only on healthy installs.
  10. R

    Question How to install PHP 7.3 FPM on AlmaLinux 9?

    You can install alt-php 7.3 using imunify360
  11. R

    Issue need help error mariadb

    Increase innodb_force_recovery and try to restart the service every time, until it starts
  12. R

    Question how to add memcached to php 8.2.24

    Try to install the apt package, since you are using the Debian version, not the Plesk one. apt search memcached | grep php apt install php8.2-memcached Don't forget to restart the PHP-FPM service You can also install PHP 8.2 from Plesk, using plesk installer or the web installer
  13. R

    Issue need help error mariadb

    https://mariadb.com/kb/en/innodb-recovery-modes/ In /etc/my.cnf add innodb_force_recovery = 1 If it doesn't start, in rease it again until it starts. Values above 3 will start in readonly. You will have to dump all databases, reinitialize the /var/lib/mysql folder and import the sql dumps...
  14. R

    Issue need help error mariadb

    Hi, Sounds like you need https://support.plesk.com/hc/en-us/articles/12377798484375-Plesk-is-not-accessible-ERROR-Zend-Db-Adapter-Exception-SQLSTATE-HY000-2002-No-such-file-or-directory
  15. R

    Question Unwanted permanent redirct of a new subdomain

    Subdomains in Plesk don't have the ``Preferred domain`` option. This leaves the redirect from your web application. It can be from .htaccess or from Drupal itself. Try to rename .htaccess to .htacess_. If the redirect is still there when accessing using a Private/Incognito window then the the...
  16. R

    Question Unwanted permanent redirct of a new subdomain

    What ia the preferred domain option in hosting for the test.domain.tld subdomain? What are hosting on test.domain.tld? A web application copy from domain.tld, which is set to use www.domain.tld?
  17. R

    Question Wordpress admin using plesk preview

    You can use local hosts file to load your domain from the new IP address.
  18. R

    Resolved Domain (SSH) user can see other directories

    That is how SSH is designed to work. You connect to the system and have access to your own files and other locations that have the permissions for other users to access. The “/bin/bash (chrooted)” shell creates a Linux file system in the webspace/subscription (/var/www/vhosts/domain.tld). You...
  19. R

    Resolved Domain (SSH) user can see other directories

    Other shells thank ``forbidden (/bin/false)`` and ``/bin/bash (chrooted)`` will give access to the entire file system. This means the system user can read all files that have read permissions for other users and access folders that have execute permissions for other users. However, the actual...
  20. R

    Issue ftp issue filezilla can't connect

    Try to reinstall Proftpd. plesk installer 13 - Web hosting 1 - proftpd This will uninstall proftpd Move away /etc/proftpd.conf and /etc/proftp.d Then reinstall proftpd with the above steps. You can also use the web installer. I prefer the cli way.
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