• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Migration Issue | errors in crontab file, can't install. | "-":1: bad hour | Fix

    Migration from Plesk 10.4 to 11.5 failing: Issue Within Plesk 10.4 server the user has no existing scheduled jobs (Cronjobs) When migrating a domain to 11.5 the following error is generated: Checking the old server: #cat /var/spool/cron/crontabs/username # DO NOT EDIT THIS FILE - edit...
  2. I

    Status Codes

    Hi, I have searched around but been unable to find a list of codes (even searching the API docs to no avail). What do the domain status codes mean, is there a list that clearly explains them? Reason for asking this is I have a domain thats status changed, in the action log it says...
  3. I

    Upgrade from 11.x to 11.5 then MySQL not work properly

    Hi, Having the same issue as original poster. Plesk upgrade removed MySQL from the server. 10.4 to 11.5 on Windows 2008. Can not reinstall MySQL from ai.exe (doesn't appear to be an option).
  4. I

    Getting a list of domains and associated account owner

    Hi, Would anyone be able to help me with the 2 following questions? Is there a way to export a list of the domains on the server to a text file? Is there a way to export a list of the users and the account that owns them to a text file?
  5. I

    Failed to update Panel

    Having the same issue. Bootstrapper repair < error continues /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base < error continues PSA Details: <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>...
  6. I

    Apache web server were not built due to errors

    Getting the constant error: Error: New files of configuration for Apache web server were not built due to errors in configuration templates. The detailed error message was e-mailed to you, so please check the e-mail, fix the errors, and click here to retry generating configuration...
  7. I

    Feature Request: Add Notes

    Hi, A feature that would be of great benefit would be to allow notes on Clients, Resellers and Domains. With the ability to set the visibility of notes to Administrator, Reseller, Client, Domain User. It doesnt need to be a large area, and only has to allow a few hundred characters. The...
  8. I

    API Call to get all domains

    Hi, I am looking to create a way to connect to multiple servers (will be across multiple files as we have Plesk version from 8 to 10 in operation) and get a list of all the domains on those servers, and possibly the IP associated with that domain. How can I achieve this with an API call...
  9. I

    ODBC Error

    Thanks for the very fast reply, that fix helped.
  10. I

    ODBC Error

    Having an issue with an ODBC. The customer was transitioned to a new Plesk 10 model and then the website stopped working. Checking the ODBC from within Plesk it firstly had a green tick next to it, then testing the connection it gave the error: Error: Unable to connect to the data source...
  11. I

    Move Domain

    Still not clear on this and if anyone has any ideas would really appreciate it.
  12. I

    Move Domain

    We are having massive problems with Plesk 10 and the way it handles customers and clients. I would go in to a tirade about how ineffectively it is designed but that wont help matters. The problems: Added domains using the "subscriptions" feature, there are no customer accounts. Now we...
  13. I

    Password Protected Directories

    Created a password protected directory but it keeps failing. when checking the logs it returns: [Thu Jul 07 13:02:52 2011] [error] [client xxx.xxx.xxx.xxx] (2)No such file or directory: Could not open password file: /home/tb1234/.htpasswds/public_html/admin/passwd But this is nothing to do...
  14. I

    Plesk 10.2 can't create subscription

    This has become a problem for me too. Will open a support ticket.
  15. I

    Migration

    Hi, Is it just me or is Plesk 10 the most convoluted piece of software? we have had nothing but negative comments from our customers about it. Anyhow, I am trying to migrate a reseller from one server to another, but cant do it using the migration manager. Where is the option to...
  16. I

    Managing Parallels Premium Antivirus

    I have just upgraded my license for Plesk to enable Parallels Premium Antivirus, however whilst it is installed and I can configure it per a domain I can not find the features as listed on the Parallels page: Options to repair, rename, or delete infected files Virus scan archives (.zip...
  17. I

    9.3 to 9.5

    Hi, Can anyone offer any more advice for this one?
  18. I

    9.3 to 9.5

    I have located the SetupPlesk.exe file by downloading the full install and then looking in the Install directory after its been extracted. When running: SetupPlesk.exe /q ADDLOCAL=BackupSystems The command prompt drops to an empty line after a few seconds and nothing happens.
  19. I

    9.3 to 9.5

    SetupPlesk.exe does not exist - I am assuming that this is the name for a full install file such as plesk_9.3.0_build091222.06.exe, can you confirm? (I am being extremely cautious with this as it is a live production server)
  20. I

    9.3 to 9.5

    Hi, Thanks for the link but that doesnt really help, as it shows the structure of the backup, but not why the backup manager is not seeing it. Also pleskrestore does not exist on the server I am using, Windows 2008. Is there a place this can be downloaded?
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