• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Resolved Big log on /var/log/plesk-php70-fpm

    Thank you very much!
  2. S

    Resolved Big log on /var/log/plesk-php70-fpm

    Hello, I have logs of 11Gb in /var/log/plesk-php70-fpm -rw------- 1 root root 8712989557 mar 17 12:13 error.log -rw------- 1 root root 10080175297 mar 12 07:04 error.log.1 -rw------- 1 root root 13492574258 mar 6 06:54 error.log.2 -rw------- 1 root root 11394986583 feb 26 07:06...
  3. S

    Question How to whitelist ip address for modsecurity?

    Hello, Same problem here. Anybody knows?
  4. S

    Issue errno: 24 "Too many open files"

    Hi, open_files_limit = 1024000 is a good number or is too much?
  5. S

    Resolved transport plesk_virtual failure

    Hello, Problem was fixed. /etc/passwd permissions were incorrect. Thanks to all especially Ivalics
  6. S

    Resolved transport plesk_virtual failure

    Once again thanks for your help. Still the same problem. If I switch to qmail I can receive but I can´t send... Also I found this error in /var/log/mail.err Sep 30 10:54:57 server check-quota filter[25138]: User 'postfix' or group 'postfix' doesn't seem to exist. Sep 30 10:54:57 server...
  7. S

    Resolved transport plesk_virtual failure

    Thank you for the reply Ivalics I switch to qmail and then to postfix without any solution. Webmail does not work with both qmail and postfix and the error still there. How can I repair postfix? Any other solution? Sep 30 10:37:19 server postfix/error[9041]: B4B07E4144: to=<xxx@yyy.com>...
  8. S

    Resolved transport plesk_virtual failure

    Hello, All the clients in one of my servers Plesk 12.5 can´t receive or send mails. Also webmail with a 500 error. I check the logs: Sep 29 18:17:03 server postfix/qmgr[1134]: warning: transport plesk_virtual failure -- see a previous warning/fatal/panic logfile record for the problem...
  9. S

    Issue errno: 24 "Too many open files"

    Hello, When I try to update the stats of the server manually I found a lot of errors like this: statistics_collector[26678]: Failed to process database 'wordpress_b' from domain 'xxx.org': MySQL error 1018: Can't read dir of './wordpress_b/' (errno: 24 "Too many open files") executing query...
  10. S

    Question HTTPoxy vulnerability: CVE-2016-5387

    Thanks IgorG, as fast as always. So I have to do that in all the servers with plesk under 12.0, isn´t it? 12.0 and up are fixed by MU.
  11. S

    Question HTTPoxy vulnerability: CVE-2016-5387

    Hello, Can anybody tell me how to do this? 3. For Plesk panel: ~# sudo cat << EOF >> /etc/sw-cp-server/fastcgi.conf # Mitigate httpoxy. Details: https://www.nginx.com/blog/mitigating-the-httpoxy-vulnerability-with-nginx/ fastcgi_param HTTP_PROXY ""; EOF I type: sudo cat << EOF >>...
  12. S

    Resolved Can´t stop greylisting

    Dear UFHH01, Thanks for your help, very much appreciated.
  13. S

    Resolved Can´t stop greylisting

    Hello, Very strange problem: root@xxx:/var/log# /etc/init.d/postgrey stop [ ok ] Stopping postfix greylisting daemon: postgrey. root@xxx:/var/log# service postgrey status [FAIL] postgrey is not running ... failed! root@xxx:/var/log# ps -ef|grep postgrey postgrey 6790 1 0 ago24 ...
  14. S

    Greylist: high delays from protecction.outlook.com and others

    Hello, I added outbound.protection.outlook.com in /etc/postfix/whitelist_clients and also ranges of its in that file: # Whitelist 104.47.0.0/17 40.107.0.0/16 /.*outbound.protection.outlook.com$/ /outlook/ Restart postfix and postgrey and it does not work: Sep 8 12:51:23 dv4 postgrey[6790]...
  15. S

    Issue Transfer and disk usage not updating...

    Hello, Plex 12.5.30 #45, Debian 8.4 I have a problem. The disk and transfer usage is not updated on this server. If I do it manually /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=xxx.com works but not everyday as always. Any ideas?
  16. S

    Question Best practice to migrate all the domains from one server?

    Hello, I have 150 domains in one server wth Plesk 11.0 and Debian 6 and now it is time to migrate the domains to another server with Debian 8 and Plesk 12.5. I don´t have a slave DNS server so all these domains are under their owns DNS. I am thinking what is the best practice to migrate all...
  17. S

    Resolved How to load a big backup

    Hello, I uploaded the file via ftp to httpdocs, then move the file to /var/lib/psa/dumps/clients/domain.com/domains/domain.com then uncompress the file and the backup is ready to restore. Question is answered. Thanks.
  18. S

    Resolved How to load a big backup

    Hello, I have in local a backup of +4Gb of a site made with plesk. I need to charge the backup but it is too big and I have an error. It is possible to charge the backup directly on the server? (I can upload via FTP and then move it for example) How can I do it in order to "see" the backup"...
  19. S

    Resolved SSL certificate in Plesk with an external IP

    Hello, I have a A record of www for domain.com pointing to an external IP aaa.bbb.ccc.ddd Now the client wants to install a SSL certificate for www.domain.com If I install the SSL certificate, it will work or it does not work because the IP is an external IP? Thanks for the help
  20. S

    Issue Mailman does not work

    Hello, I activate mailing list in one on my servers. I added 127.0.0.0 / 8 in the white list, mailman is working, and logs of the server seems to be fine, but no mails are received. Any ideas? Mailman works: root@xxx:/var/log/mailman# /etc/init.d/mailman status ● mailman.service - LSB...
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