• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. S

    Question Rule to block in plesk firewall all traffic from ports that plesk does not use?

    Hello, It is possible to create a rule in the plesk firewall in order to block all connections from ports that plesk does not work? If the response is yes, how can I do it? Anyone did this and how was your experience? Thank you in avance
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    Issue Filter for plesk-wordpress jail does not work, any ideas?

    Hi, It seems the default installation of fail2ban does not work to block wordpress logins. For example, this is the log of one of our wordpress sites: And many more lines. However the IP is not blocked by the wordpress jail (or any other jail) So I assume this jail is not working. I didn´t...
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    Resolved Problem tuning fail2ban

    Yes, you are right. It's exactly what I did and works! If someone needs this in the future this is the filter I used to stop the bot: [Definition] badbotscustom = EmailCollector|WebEMailExtrac|TrackBack/1\.02|sogou music spider|(?:Mozilla/\d+\.\d+ )?Jorgee badbots =...
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    Resolved Problem tuning fail2ban

    Hello, I found a very nice article in plesk blog to block badbots with fail2ban. I have problems with ClaudeBot who is hitting the server all the time. The problem is that I have some problems with the article. First I edited /etc/fail2ban/filter.d/apache-badbots.conf as requested adding the...
  5. S

    Question Firewall rule to block bots

    Thank you. The articles are very interesting and I will test it. Only one question, fail2ban an plesk firewall are compatibles?
  6. S

    Question Firewall rule to block bots

    Or if you know how to block a bot in a plesk server for all websites let me know ;)
  7. S

    Resolved Can´t delete a mail, when I delete, it appears again

    Hello, If someone have this problem in the future the client has a troyan virus in his pc who recreated the mail. Regards
  8. S

    Question Firewall rule to block bots

    Hello Everybody, We have a bot called claudebot who is hitting very hard a site. This bot has 1300+ different IPs, so my question is: It is possible to block a bot in the plesk firewall by his name for example? Something like if UserAgent contains claudebot then block. Thank you in advance
  9. S

    Issue Extension Amazon S3 Backup / error remote storage

    Hi, I use wasabi. For the path I use /whatever/ So with a / at the beginning... ...
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    Resolved Can´t delete a mail, when I delete, it appears again

    Well, this is strange. I have a client who tell me if he delete a mail the mail appears again. I check it on webmail and thunderbird and it`s true. So I went to: /var/qmail/mailnames/domain.com/account/Maildir/cur List the mails and I found this: -rw------- 1 popuser popuser 32945 may...
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    Resolved How to obtain the IP of a webmail login

    Perfect! Ty for the help!
  12. S

    Resolved How to obtain the IP of a webmail login

    Hello, From time to time spammers uses webmail to send spam (after obtain a password from a client of course) But if you check the logs you can see this in the /var/log/mail.info: Apr 24 09:35:59 server dovecot: imap-login: Login: user=<xxx@yyy.com>, method=PLAIN, rip=::1, lip=::1...
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    Resolved Templates over mailman3 does not work and stop lists to work

    Hi, Thanks a lot for your reponse and for the effort you do to try to fix this issue. I modify what the developer told you without any success. I changed the URL for: POSTORIUS_TEMPLATE_BASE_URL = 'http://lists.xxx.com/mailman3/' Where XXX is the name of the domain but it does not work. So...
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    Resolved Templates over mailman3 does not work and stop lists to work

    Thanks for the update!
  15. S

    Resolved Templates over mailman3 does not work and stop lists to work

    Hi, it is possible to know if this bug is addressed in Plesk 18.0.60?
  16. S

    Issue Error 500 accessing mailing lists

    Hello, I have mailman3 installed in a Debian 12.5 server with php 8.1. If I go to domain -> mail -> Mailing list I received a screen with this error: Anyone can help me? 500 TypeError count(): Argument #1 ($value) must be of type Countable|array, bool given Type TypeError Message count()...
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    Resolved Templates over mailman3 does not work and stop lists to work

    Username: TITLE Templates over mailman3 does not work and stop lists to work PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Debian 12.5 64 bits. Plesk Obsidian Version 18.0.59 #2 PROBLEM DESCRIPTION When you create a template in a list, list stop to send the mails you send to...
  18. S

    Question Mailman3 add superuser for manage list

    Hello, There is two different urls to admin the lists. This one: https://lists.xxx.xxx/mailman3/postorius/lists/ Where you can login. But here, for example, you can´t create lists. And this one: https://lists.xxx.xxx/mailman3/admin/login/?next=/mailman3/admin/mailman Django administration...
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    Question Mailman3 add superuser for manage list

    Hello, As I can read here: https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/mailing-lists.59438/ To configurate the mailing list you can access to: https://lists.<your Plesk server hostname>/mailman3/admin/mailman (it's mailman3 not mailman, the help is incorrect) But, I don´t...
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    Issue Mailman3, cpu near 100% all the time

    Hello, I have a new plesk server with Debian 12.5, I installed mailman3 and I migrated a web who worked with mailman2. The domain have 40 lists more or less. As a result of this, cpu usage of the server is nearly 100% all the time with the proccess list of phyton causing this. It is impossible...
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