• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue After changing IP of a server, slave DNS manager stop to work

    Hello, First of all, thanks to everybody that tried to help me. It seems that there is a bug in the Slave DNS Manager extension (with nearly 2 years...) which is not fixed yet. So if you have this problem you can solve following these steps...
  2. S

    Issue After changing IP of a server, slave DNS manager stop to work

    Also I checked that a second server with I changed IP exactly 7 days ago have the same problem. So It seems that the slave DNS manager tool is working with the old IP instead the new one. And uninstall and reinstall the tool does not fix the problem...
  3. S

    Issue After changing IP of a server, slave DNS manager stop to work

    Hello Peter, Yes, I followed that article to change the IP of my plesk server, and worked fine as always, but this is the first time I find this problem with the slave DNS manager tool
  4. S

    Issue After changing IP of a server, slave DNS manager stop to work

    Thanks again Peter. I uninstall the tool and reinstall it but I have the same problem Feb 24 11:36:26 ns1 named[21159]: zone DOMAIN.COM/IN: Transfer started. Feb 24 11:36:26 ns1 named[21159]: zone DOMAIN.COM/IN: got_transfer_quota: skipping zone transfer as master X.Y.Z.A#53 (source...
  5. S

    Issue After changing IP of a server, slave DNS manager stop to work

    The problem with the extension is that it tries to transfer zones from the old IP instead the new one: Feb 24 11:21:16 ns1 named[21159]: transfer of 'aDOMAIN.com/IN' from X.Y.Z.A#53: failed to connect: timed out Where domain.com is the domain on the server and X.Y.Z.A the old IP that had the...
  6. S

    Issue After changing IP of a server, slave DNS manager stop to work

    Hi Peter, Thanks a lot for trying to help me. I don´t know why, there is only a "open" button, not an uninstall one...
  7. S

    Issue After changing IP of a server, slave DNS manager stop to work

    Hello, After having changed the IP of one of my plesk servers, the slave DNS manager tool which is installed in this server has stopped to work. The zones are not sync to the slave dns server. I delete the slave servers configuration in the slave DNS manager tool and added them again but still...
  8. S

    Resolved Problem migrated site and slave DNS manager

    Hello, For those who have this issue in the future this can be fixed if you check "Use serial number format recommended by IETF and RIPE" checkbox under: Domains -> domain.com -> DNS configuration -> Configuration tab Regards
  9. S

    Resolved Problem migrated site and slave DNS manager

    Hello, Thanks for your reply again. After review the logs and don´t find anything I opened a ticket in plesk support. I will update this one if we find the problem and how to fix it. Regards
  10. S

    Resolved Problem migrated site and slave DNS manager

    Hello and thanks for your help Plesk version is 18.0.47 Update 5. This is what I see: Also I try to reconfigure the domain with cli, reset DNS records of the domain, modify them... nothing works, the domain DNS records does not update...
  11. S

    Resolved Problem migrated site and slave DNS manager

    He AyAmshanov. Thanks for you reply. I checked the troubleshooting and no logs with any error. The problem is that if I resync the DNS servers in the slave DNS manager and I go to /var/cache/bind the records of this domain are not updated: -rw-r--r-- 1 bind bind 911 oct 28 18:15 domain.com...
  12. S

    Resolved Problem migrated site and slave DNS manager

    Hello, I have an issue with a site a migrated from one plesk server to another plesk server. After the migration is completed DNS settings does not work in slave DNS manager for this site. The DNS settings in the site in the control panel (for example the A registry point to a external IP...
  13. S

    Resolved After deleting a domain, ping from inside goes to old server

    Problem is fixed itself so maybe was the cache. Thanks a lot
  14. S

    Resolved After deleting a domain, ping from inside goes to old server

    Hi, I checked the DNS configuration of the domain in the new server and nothing point to the old server. Also if you do a ping from outside all is correct. The problem is when you ping the domain from a server inside our network, so, in example, the mails sending form a server inside our...
  15. S

    Resolved After deleting a domain, ping from inside goes to old server

    Hello, I deleted yesterday a domain form one of my servers (here in the ping OLD_SERVER) (Plesk Obsidian) and migrate to another server. But if I do a ping from one of my servers to this domain, the ping goes to the server that the domain was deleted instead to the new location...
  16. S

    Issue Problem after switching mail to office 365

    Hello, I made changes in DNS records of a client to point mail to office365. Also I switched off mail after the changement. I made it a lot of times but this time when I send a mail from a domain in one of our servers I receive this error: Host or domain name not found. Name service error...
  17. S

    Resolved Best /etc/hosts configuration

    Thank you very much for your answer.
  18. S

    Question Best SPF record to use?

    Thanks for the reply. The record I obtained is: v=spf1 a mx a:server.domain.com ip4:x.x.x.x ?all It is similar as yours? Any more to add?
  19. S

    Resolved Best /etc/hosts configuration

    Hello, When I send a mail to a gmail account, if I check the headers of the mail in gmail I see this: Received: from webmail.domain.com (localhost [IPv6:::1]) by server.domain.com (Postfix) (where domain.com and server.domain.com is the name of the domain and the name of the server) But I...
  20. S

    Question Best SPF record to use?

    As nearly all the mail sent from my Plesk servers goes to spam in gmail or hotmail and after checked all I can check, I am wondering what is your best DNS SPF TXT record for your domains. I found a lot of examples but I don´t know what is the best line to tune the record. Can you please tell me...
Back
Top