• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue Update error

    Hello, Thanks Peter for your reply. Is there any other method to avoid the error? Like change the repos or something like that? I am running a Debian 8 server with sites with php 5 and update to debian 9 is not an option now.
  2. S

    Issue I'll hire someone to fix our outgoing mail issues at plesk

    We have all the servers in the Smart Network Data Service program. Also in the JMRP program. And when we contact with microsoft they told us "I do not see anything offhand with the IP xxx.xxx.xxx.xxx that would be preventing your mail from reaching our customers" But the mail ends in the spam...
  3. S

    Issue Auto update to Plesk 18.0.29 failed in some servers

    Yes, this is correct, the errors are in Debian 8 servers. I can´t update some of the because there are some users using php5.
  4. S

    Issue Antispam filter seems not to work

    Hello, Plesk Obsidian 18.0.28 under Debian 9. I added some domain extensions in the spam filter under tool and settings -> antispam filter configuration -> Black list I set this: *@*.cyou But mail under that domain extension still goes to the mails accounts: Aug 24 10:22:58 dv42...
  5. S

    Issue I'll hire someone to fix our outgoing mail issues at plesk

    Same problem here, we talked with Microsoft, check blacklists, everything we can do is done. SPF, DKIM.... all is set correctly... but mails goes to spam with Microsoft and Google
  6. S

    Issue Auto update to Plesk 18.0.29 failed in some servers

    Two more servers today, really nobody has this issue?
  7. S

    Issue Auto update to Plesk 18.0.29 failed in some servers

    Hello, Tonight 5 of my servers tried to autoupdate to plesk 18.0.29 and receive this error: Failed to update the Panel at xx.xxxx.xx DebRepository: readSystemPackagesBrief: execute dpkg-query --show...
  8. S

    Issue All mail sent from the sever ends in Gmail/hotmail spam folder

    Hello, I don´t know if anyone has the same problem or can tell me any solution. Thanks
  9. S

    Issue All mail sent from the sever ends in Gmail/hotmail spam folder

    Dear Aleksey, Thanks for your reply. I will compare it. But, if they are differents, who and why changes the body and how can I fix it? I assume is a plesk thing I have the same behaivior in all my servers...
  10. S

    Issue All mail sent from the sever ends in Gmail/hotmail spam folder

    Hello, First of all thanks for reading this and trtry to help me. I have a problem. Al mail sent from my clients to gmail and hotmail ends in spam folder. Not from one server, several ones. SPF is correctly configurated, DKIM also. Gmail said this not me: SPF: PASS con la IP x.x.x.x...
  11. S

    Question Problem after changing Plesk IP server

    Hello, I don´t know if anybody can help me with this issue, if anybody changed the plesk IP in a debian server and how to change the ip permanently Thank you in advance
  12. S

    Question Problem after changing Plesk IP server

    Hello, I need help with this as IP isn´t correctly changed if you reboot the server...
  13. S

    Question Problem after changing Plesk IP server

    When you change the IP you can see this configuration: ip a 2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP qlen 1000 link/ether 00:0c:29:a2:7d:ff brd ff:ff:ff:ff:ff:ff inet x.x.x.x/24 brd x.x.x.x scope global eth0 inet y.y.y.y/26 scope global eth0:1...
  14. S

    Question Problem after changing Plesk IP server

    Hello, We changed the IP of Plesk in two debian servers following this article How to change the IP address of Plesk server? After doing that we deleted the old IP server: ip addr del x.x.x.x/24 dev eth0 But if the server is restarted, old IP appears. So, what we have to do to delete the old...
  15. S

    Question Change main IP in plesk server, additional question

    I don´t know if someone who changed the plesk IP can help me. Thank you.
  16. S

    Question Change main IP in plesk server, additional question

    Hello everybody, I follow this article to change main plesk IP and all works perfect. Also I removed the old IP from the server manually. All worked perfectly. But I have a question I did it in a debian server and the new IP I configure in Plesk has a different mask and a different gateway...
  17. S

    Resolved Problem with Plesk email security Extension. A lot of delay

    Hello, In case anyone has this problem too, the problem was greylisting was activated also. You can´t have greylisting and Plesk Email security extension at the same time. So I disable greylisting and problem was fixed. Regards
  18. S

    Resolved Problem with Plesk email security Extension. A lot of delay

    Hello, I installed in one of my servers the Plesk email security Extension. But a lot of clients are reporting a lot of delay in the outgoing mails Mar 17 10:23:10 dv33 amavis[23703]: (23703-04-15) Blocked MTA-BLOCKED {TempFailedInbound}, [xxx.xxx.xxx.xxx]:60478 So if there any way to...
  19. S

    Resolved Plesk Update dependics

    Thank you trialotto And when it will be a solution at plesk side? As still have the same problem...
  20. S

    Resolved Plesk Update dependics

    Hi, thanks for sharing your solution. Whoever I want to know if there will be an official solution. Thank you.
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