• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Question [debug] logs for a domain. How to disable?

    Hello, I have a plesk 12.0 under Debian and I have a website with very big error_log files everyday. The logs contains this info: [Wed Oct 17 18:27:25 2018] [debug] ssl_engine_io.c(1897): OpenSSL: read 5/5 bytes from BIO#... [Wed Oct 17 18:27:25 2018] [debug] ssl_engine_io.c(1830): ... [Wed...
  2. S

    Question error_log too big, SSL debug

    Hello, One of my boxes has a Debian with Plesk 12. We have a site with big error_log files. When I open the file I can see houndreds of lines like this: How can I disable this debug lines? Thanks
  3. S

    Resolved Increase Apache2 MaxClients

    Hello, I use Debian and my apache version is Server version: Apache/2.4.10 (Debian) I don´t have any references to <IfModule prefork.c> or MaxClients in /etc/apache2/apache2.conf. So, I have to add this in the file? <IfModule prefork.c> StartServers 5 MinSpareServers 10...
  4. S

    Issue Security advisor. Error trying to renew lets encrypt certificate

    It´s not a SSL for a domain, its for the name of the server.
  5. S

    Issue Security advisor. Error trying to renew lets encrypt certificate

    Nobody has this problem? Only me? I don't know if I can delete the cert (from the security advisor it is impossible) and generate a new one...
  6. S

    Issue Security advisor. Error trying to renew lets encrypt certificate

    I create a subscription with the name of the server, to assure there is a valid IP address configured and still receiving the error... I don't understand it... Nobody has this error when you set a lets encrypt certificate for the name on the server with the security advisor?
  7. S

    Issue Security advisor. Error trying to renew lets encrypt certificate

    I have this error also in a server which don't have any certs (and don't have any domains) only the control panel cert ( to access to https://name.domain.com:8443) and this cert is installed with the security advisor tool...
  8. S

    Issue Security advisor. Error trying to renew lets encrypt certificate

    Yes, it is. I received again the mails, one per day per server...
  9. S

    Issue Security advisor. Error trying to renew lets encrypt certificate

    Hello, I have 2 servers, and in both I installed the lets encrypt certificate for the name of the server from the security advisor. Now I am receiving this error in both servers: ==== Could not secure domains of xxx (login admin) with Let's Encrypt certificates. Please log in to Plesk and...
  10. S

    Issue Domain does not work

    Hello, Today, I have one domain in Plesk Onyx and it stopped to work. After checking basic issues (DNS, expiration date...) I found all is correct. I recreate the DNS settings but it does not work also. Suspend, unsuspend... nothing. I reconfigured the domain (...
  11. S

    Question Steps to have SSL under mail server?

    Thanks for answering!
  12. S

    Question Steps to have SSL under mail server?

    I have one server, only one domain and only one IP. And will be only one server, one IP and one domain. So, the steps I wrote in the first comment are correct? Do I have to name the server with the name of the domain also or it is not necessary? Thanks
  13. S

    Question Steps to have SSL under mail server?

    Hi, Thanks for answering. I have to Create the server so I can call it server.clientdomain.ext if it is necessary It is? Regards!
  14. S

    Question Steps to have SSL under mail server?

    Hello everybody, I have a client who needs to have SSL under mail (mail.domain.ext) The client is under a server and in this server there is only one domain, the domain of my client. So I want to know if this steps are correct: 1.- Buy a wildcard certificate *.domain.ext 2.- Install the SSL...
  15. S

    Issue Domain stop to work

    Hello, I have one domain in Plesk Onyx and it stopped to work today. After checking basic issues (DNS, expiration date...) I found all is correct. I recreate the DNS settings but it does not work also. Suspend, unsuspend... nothing. If I do a ping to domain.com -> host unknown If I do a ping...
  16. S

    Issue Spam sent from webmail

    Hi! Thanks again for replying. I am not sure if there is an script or a spammer sending mail from webmail. I check all the POST from de domains logs with the hour of the spam mails and there aren´t POST in the access_log of the domains on the server. But also I don´t see in the logs which...
  17. S

    Issue Spam sent from webmail

    It seems the spammer send a few spam emails and then disappear, so that method is not good for me at this time. Thank you very much for the reply.
  18. S

    Issue Spam sent from webmail

    Hello, First of all thank you for reading this topic. I have a spammer in one of our servers, sending spam from webmail. So I can find this in mail.info from the info on spamhaus (spamhaus don't show me the full headers yet...) How can I know which email account is using the spammer? Thank you
  19. S

    Wordpress sites under Plesk 11.5 hacked

    Hello Takeda, Sorry to hear that. You must update all the wordpress and all the plugins, check for suspicious files, check also if you have old joomla installations and ban them. It is possible to obtain root privileges of one server in certain circumstances for a hacker that upload files to...
  20. S

    Cloudflare and a domain without www

    Hello, Both solutions give me the same error: xxx.com CNAME www.xxx.com.cdn.cloudflare.com or xxx.com CNAME xxx.com.cdn.cloudflare.com Error: This record will conflict with the glue record for the zone 'xxx.com'.
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