• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Resolved Domain without logs, how can I recreate them?

    Hello, I have a domain, working fine but the logs are not created, I don´t know why. Log folder is empty. How can I create that logs to check them? Thanks
  2. S

    Cloudflare and a domain without www

    I can´t put this as I receive an error. Something like "This setting is in conflict with the glue zone of domain.com"
  3. S

    Cloudflare and a domain without www

    Hello, Plesk is my primary nameserver Thanks a lot
  4. S

    Cloudflare and a domain without www

    I used the plesk extension instead changing DNS of the domain to cloudflare DNSs Thanks a lot
  5. S

    Cloudflare and a domain without www

    Hello, We activate cloud flare for a server but we have a problem. When cloudflare changes the DNS records for a domain add following record: www CNAME www.domain.es.cdn.cloudflare.net. But our domains works without www by default, so when yo access to domain.com instead of www.domain.com no...
  6. S

    Error 502 Bad Gateway no KB helped

    Hello, This was the error. fail2ban was activated on the server. IP of the server was banned in plesk-modsecurity jail (don´t know why). So the result was 502 error bad gateway... I moved the IP to the white list and the problem was fixed.
  7. S

    Error 502 Bad Gateway no KB helped

    Thanks a lot IgorG Odin #2045245
  8. S

    Error 502 Bad Gateway no KB helped

    Thanks for the reply. Added that lines and restart nginx without success. I´m going to open a sport ticket.
  9. S

    Error 502 Bad Gateway no KB helped

    Hello, Today we have one of our servers (Plesk 12.5, Debian 8.3) with Error 502 Bad Gateway in all websites (control panel works fine). The error starts when the logs rotated this morning... We followed KB articles to fix the issue with no results. We re enable enginx, reconfigured the...
  10. S

    502 Bad Gateway everyday

    Two more servers mounted since I opened this ticket, both with the same problem. I think Odin have to change this file.
  11. S

    Can´t activate a domain suspended

    Hello, Today I restored via backup a domain which I was deleted last week. When I made the backup the domain was suspended. Now I have created the client again, uploaded the backup and the domain is suspended but not the client or the domain in the control panel. Tried to suspend the client or...
  12. S

    Suddenly 503 Service Temporarily Unavailable

    Did you restart nginx?
  13. S

    502 Bad Gateway everyday

    Just to update the post, new box, under Debian 8.2 and same problem. I have to changed it manually again. So it seems Debian does not like reload too much and wants restart ... :)
  14. S

    High CPU usage for "sa-learn"

    Hello, I have a server, Debian 7, Plesk 11.5 and from time to time sa-learn process start and the cpu of the server goes to nearly 100% I found this KB article http://kb.odin.com/en/124060 But I don´t have any files called sa-update and spamassassin on /etc/cron.daily/ folder. So in this case...
  15. S

    502 Bad Gateway everyday

    It worked. No more 502 error.
  16. S

    502 Bad Gateway everyday

    Dear IgorG, Thanks for your reply. Always helpful! I checked apache2 errors and found this: [Tue Jan 19 10:32:26.008033 2016] [core:warn] [pid 21832:tid 139956050270080] AH00098: pid file /var/run/apache2/apache2.pid overwritten -- Unclean shutdown of previous Apache run? So combined with...
  17. S

    502 Bad Gateway everyday

    Two days ago I configured a new server under Debian 8.2 with Plesk 12.5.30 #18. Then I migrated from another plesk a single domain and all worked fine, the domain worked perfectly. Next day when I tried to access to this domain I saw the error "502 Bad Gateway" So I followed this KA article...
  18. S

    New server with Plesk 12.5, php does not work at all

    Great, thank you everybody, great support as always!
  19. S

    New server with Plesk 12.5, php does not work at all

    That is exactly the error. All my code in php start with "<?" instead of "<?php" so in this new server it does not work. Now the question is. Why? I used <? since Plesk 9. Is there any possibility to change this? I don´t want to modify all the php files of all the domains I will migrate to this...
  20. S

    New server with Plesk 12.5, php does not work at all

    Hello, Today we install our first server with Plesk 12.5 (Debian 8.x). The versions of php we installed are 5.4.45, 5.5.30 and 5.6.15 (5.6.14 comes as vendor) Then we add our first domain and php does not work. We test a php site and does not work. We uploaded a simple php file: <?echo "this...
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