• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Cannot add ftp accounts

    I set : additional ftp accounts unlimited ( can see : Additional FTP accounts 0 used of Unlimited ) but going into the permissions I cannot change : Additional FTP accounts management Off how do I set it up to ON ??? thanks
  2. K

    cannot access system root level via SFTP

    I tried to run an sftp root@my_remote_server command with verbose option I get the following error : >subsystem request failed on channel 0 >Connection closed from the debug msg, I can see that the password identification is OK, but something went wrong then after : .. debug1: Remote...
  3. K

    cannot access system root level via SFTP

    I tried to run an sftp root@my_remote_server.com with verbose option ... I get
  4. K

    cannot access system root level via SFTP

    [env: Centos , Plesk 1.9.3] I can access my root folder via SSH in the console using root credentials but I am denied access when trying to access via SFTP at root level : >subsystem request failed on channel 0 >Connection closed what could be wrong ? ( all accounts created via Plesk can...
  5. K

    where is the 10.0.1 update ?

    10.0.1 update Thanks it's done ... I totally forgot the old and useful command line as your GUI is so well done now !! erwin
  6. K

    where is the 10.0.1 update ?

    I updated from 9.5.3 to 10.0.0 without any trouble... restarted and did all necessary settings I know there is another update to be done : 10.0.1 but going to Server Management > Tools & Settings > Updates open the Updater page and no available update is indicated there ..... what's wrong ...
  7. K

    upgrade done ..

    I got this message in my install log , is it important ? should I install quotacheck ? if yes how ? ( Debian Lenny) ===> Installing Quotas Trying to change quota limits... done Run quotacheck. This may take some time. /opt/psa/bootstrapper/pp10.8.0-bootstrapper/bootstrapper.sh: line...
  8. K

    ftp access at root level

    ftp access Yes , I understand ... I read about the RootLogin stuff being dangerous.. and better use SCP.. I'll try to find something similar to WinSCP on Mac .. as I run OS X thanks
  9. K

    ftp access at root level

    ftp (Proftpd) is running well for all domains and sub-domains created via Plesk I am trying to access my server via ftp at root level ( path / ) via a client or via console , and I cannot .. credentials are not accepted.. should I ( and can I ?) create an ftp user for the Plesk...
  10. K

    cannot schedule a Task anymore ..

    shame on me ! I am now 1000 feet under .... shame on me ... !!! rushing out to buy new glasses sorry , apologize ... what else ? I was not ... thanks Igor
  11. K

    cannot schedule a Task anymore ..

    When I go into the Scheduled Tasks and I select the system user account, I can see listed one task already created ( I think it was not via Plesk console...) but the "Schedule new task' and "Preferences" buttons are greyed ( not clickable) and when I click on the listed command , it's not...
  12. K

    How to 're-inject' emails into a new IMAP Mail server

    I move my company server to a new server using now Plesk 9.5 the switch is now over , running fine .. all DBs, and email accounts created ...BUT people modified their mail client app and as they connected to the new mail server , obviously they lost all past emails after sync... we have all...
  13. K

    how to add a module to an existing installation ?

    sorry , did not thank you ... after doing it !!!! running well
  14. K

    2 domains - One Doc root, nice URL looked for..

    Currently we have 2 domains , one for each country ( more to come... if you play golf !) seveacademy.com (english) and seveacademy.es (spanish) Both domains have been created in Plesk with the same shared IP address so we have /var/www/vhosts/seveacademy.com and...
  15. K

    where is the log ? we are stuck ... [Urgent]

    could not find the log .. but find a similar issue .. . Googling around it' seems that we should have stopped Apche before chnaging the domain webhosting parameters ( no ssl anymore) as https processes were still running... we ended running in console : /usr/sbin/lsof -i | grep http and...
  16. K

    where is the log ? we are stuck ... [Urgent]

    we made some changes to our config today .... leading to a blocking situation et no way to restart w a clean config . we get the follwoing msg over and over without any clue of what happen or where we can find a clear information : Unable to reread IP Adresses: Unable to restart web server...
  17. K

    how to add a module to an existing installation ?

    I have an already running installation in which the python support have been forgotten... I want to add it now, but even if I can list the installed modules, I cannot find how to add python support thanks for your lights ...
  18. K

    How to setup a .procmailrc correctly

    procmailrc Thanks Igor is running now .. In /var/qmail/mailnames/mydomain.com/tracker I modified the .qmail file : ====== | true | /usr/bin/procmail -m -o ./.procmailrc and I inserted a .procmailrc file ===== LOGFILE=/var/log/procmail.log :0 * #* ^To:* |ruby...
  19. K

    How to setup a .procmailrc correctly

    I would like to pipes all incoming mail to "tracker@mydomain.com" to the ruby script 'tracker_email.rb' , located at /var/www/vhosts/mydomain.com/httpdocs/tracker so , at : /var/qmail/mailnames/mysportacademy.com/tracker, I created a .procmailrc file == START OF FILE== :0 * #*...
  20. K

    error installing Horde module

    Horde - Kronolith issue as nobody already requested to use webmail I'll uninstall Horde.. but it's a pitty that it doesn't install correctly from package (or at least it should give more information on the issue... Horde or Kronolith) thanks
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