• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Creating Mail Accounts From the CLI

    When I use the /usr/local/psa/admin/bin/mailmng script to update the password for a mail account, the account is removed: [root@www postfix]# /usr/local/psa/admin/bin/mail_auth_view Authentication database contents...
  2. E

    E-mail Accounts: Outbound Spam

    This is pretty clearly a bug in Plesk 11.x: How/Where can I file a bug report?
  3. E

    E-mail Accounts: Outbound Spam

    Reminder: Some names have been changed to protect the privacy of the individuals involved. I knew that if I just kept digging, I'd find the answer so I began looking at the contents of the Plesk administrative directory (i.e., /usr/local/psa/admin/bin/) and that's where I found the solution...
  4. E

    E-mail Accounts: Outbound Spam

    Reminder: Some names have been changed to protect the privacy of the individuals involved The first place I checked was the PSA database. I found the mail table and verified that the account in question does not exist in the MySQL table. So then I checked the Postfix configuration files (i.e...
  5. E

    E-mail Accounts: Outbound Spam

    FWIW: I don't recall if the info@example.com account was created as an alias or a full-featured e-mail account but, after reviewing the Postfix log file (i.e., /usr/local/psa/var/log/maillog), I'm fairly sure that this is an error in the way that Plesk manages the e-mail tables because of the...
  6. E

    Apache won't start after bootstrap repair - URGENT

    Try using the Webserver Configurations Troubleshooter extension: Extensions -> Add Extension I had a similar problem a few months ago and HMoellendorf87 was kind enough to point me to this KB article and, for posterity, I documented my experience here. HTH
  7. E

    E-mail Accounts: Outbound Spam

    E-mail Accounts: Stopping Outbound Spam WARNING: Some names have been changed to protect the privacy of the individuals involved During the installation and configuration of Plesk 11.x, we had created an e-mail account for testing purposes (info@example.com). It seems that someone recently...
  8. E

    Updating the DNS Template - Changing SPF TXT Record to Reflect new IP Addresses

    Never mind: Performing the changes a second time then "Apply the changes to all zones..." the changes are reflected across all zones.
  9. E

    Updating the DNS Template - Changing SPF TXT Record to Reflect new IP Addresses

    The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers: OLD v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all NEW v=spf1 +ip4:69.160.255.188/30...
  10. E

    Autoreply Failure - Plesk Panel 11.0.9 Update #61

    UPDATE: This behavior seems to be limited to mail sent from other "local" mail accounts. i.e., Mail from sender@example.com to recipient@example.net do not receive an automated reply (assuming that both - example.com and example.net are both hosted on the same system).
  11. E

    Autoreply Failure - Plesk Panel 11.0.9 Update #61

    Our client's autoreply feature isn't working. Plesk Panel: Plesk Panel 11.0.9 Update #61 Operating System: CentOS 6.5 (x86_64) Mail Transport Agent: Postfix What steps should I take to troubleshoot this?
  12. E

    Nightly DNS Service Failures?

    No. We weren't able to determine the root cause and have just chalked it up to the Plesk backups. Sorry!
  13. E

    Parallel Running Windows in Linux Server With Plesk

    Parallels makes several different pieces of software. e.g., Just take a look at the top-level of the Parallels forum! Parallels Plesk Panel is the Webhosting management software. Parallels Desktop allows Mac users to run the Microsoft Windows operating system (and, therefore, Windows...
  14. E

    Config Files Vanished

    Eric: Try the commands... locate nginx.conf ls -al /etc/nginx.conf ...and post the results here.
  15. E

    Config Files Vanished

    Hey, Eric: First things first: Does the file /etc/nginx/nginx.conf exist?
  16. E

    Nightly DNS Service Failures?

    I'm not so sure about that, Igor: looking in /var/log/cron there seems to be a very strong correlation between the backupmng cron job and BIND reloading at 07:21, 08:06, & 8:36 every morning: [root@www log]# grep '07:21' cron Dec 15 07:21:01 www CROND[11577]: (root) CMD ([ -x...
  17. E

    Plesk 11 authoritative name server

    Contact your registrar about defining your own nameserver records. (I don't know the details but -- essentially -- the IP addresses of your nameservers need to be tied to the domain name records published in the registry's whois database.)
  18. E

    Parallel Running Windows in Linux Server With Plesk

    No. You can NOT run Windows programs on a Linux host. You'll need a Windows VPS for that.
  19. E

    Nightly DNS Service Failures?

    Since we've begun monitoring DNS service on our Plesk Panel server.... OS: CentOS 6.5 (Final) Panel version: 11.0.9 Update #60 we've noticed nightly DNS failures. Looking in /var/log/messages, we can see that BIND is reloading repeatedly at the same time that the outage occurs: [root@www log]#...
  20. E

    Disabling e-mail service for a domain alias

    Sure! I've uploaded+attached the screenshots to this message, Henning.
Back
Top