• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Best Practices: FTP account creation

    I've noticed that some hosts create a separate -- but related -- account for FTP access to protect the user credentials of the customer account. What other sorts of policies should be instituted? e.g., Should FTP access using the customer account credentials be prohibited? Can FTP access...
  2. E

    User Accounts?

    Yes - I've confirmed that the system users (i.e., the accounts found in /etc/passwd and in psa->sys_users) are one and the same as the usernames associated with the subscriptions (the value found in Home > Subscriptions > foobar.com > Change hosting Settings of foobar.com).
  3. E

    User Accounts?

    Thanks, aeg: There are seven tables in the psa database with the word "user" in their name: db_users, ftp_user, fileSharingUsers, pd_users, smb_users, sys_users, & web_users. I checked the contents of the psa->smb_users table and believe that I've found what I was looking for: The...
  4. E

    User Accounts?

    Thanks, Mislav: The psa database contains 174 tables! Which of these should I query?
  5. E

    SSL Certificate Default Settings

    Thanks, Faris: You are correct!
  6. E

    SSL Certificate Default Settings

    [SOLVED] SSL Certificate Default Settings Where are the default values for SSL certificate requests stored? e.g., State or province Location (city) Organization name (company) Organization department or division name Domain name E-mail
  7. E

    How can I change domain IP after creation?

    JP: My remark, which you quoted, should be taken in the context of Dave's remark. It's just an addendum -- That's why I quoted him. It's like a conversation thread... See? I'm simply adding to what Dave said. Your comment, however, seems to have little to do with my remark. I believe...
  8. E

    Plesk 11.5 Preview

    As a SLES-11 administrator, I'd also like to see this fixed (if it hasn't already been fixed).
  9. E

    IP address for hosting

    The list of IP addresses configured on the server can be viewed from Home -> Tools & Settings: IP addresses management. Alongside the list of IP addresses you will find the status of each IP address (shared vs. dedicated) and the number of resellers and/or sites using each address. (The number...
  10. E

    How can I change domain IP after creation?

    FWIW: The status of each IP address (shared vs. dedicated) can be viewed from Home -> Tools & Settings -> IP addresses management. HTH,
  11. E

    Better Mail log

    These seem relevant: "LIfe With Qmail", Sections G.7, qmail doesn't log SMTP activity - and Section 1.5.5, Queue management - Detailed delivery statistics (via qmailanalog). D.J. Bernstein's own page "Qmail: the Internet's MTA". Specifically, see the section abtout qmailanalog, a...
  12. E

    IP address for hosting

    i.e., Tools & Settings -> Tools & Resources, IP Addresses.
  13. E

    Better Mail log

    AFAICT, the SMTP transaction was successful (i.e., the message was received for relay/delivery by the MTA): What problem, exactly, are you experiencing?
  14. E

    Cannot connect to SMTP server (Outgoing Mail)

    AFAIK, Postfix is secured by default to use the SSL certificate configured for the subscription. Use your MUA to verify this. (By default, PP uses the self-signed Parallels certificate. Your MUA will complain about this when you first configure your MUA's account settings.)
  15. E

    User Accounts?

    AFAICT: Users, Clients, and Resellers are different entities. Yes? Is there an interface for accessing the PSA database?
  16. E

    Panel Admin & User E-mail

    How did everything get locked-in to me@mydomain.com? How did everything get locked-in to me@mydomain.com? Is it possible to change the e-mail address associated with the Administrative user (in the Profile & Preferences area) from me@mydomain to something different (e.g...
  17. E

    Panel Admin & User E-mail

    I've been chasing my tail trying to understand the link between the Administrative user (i.e., admin) and the Administrative user's e-mail (entered into the Profile & Preferences area [e.g., me@mydomain.com]): Am I understanding correctly that... Unlike standard users, the e-mail address of...
  18. E

    User Accounts?

    Is there a way to generate a list of all user accounts on the system (and the subscription that they're associated with)?
  19. E

    Using Webmail with FastCGI (and mod_php5 disabled)??

    Ross: Is it safe to assume that you're using the Horde webmail application (and not Roundcube, Squirrelmail, or Zimbra)? Eric Pretorious Truckee, CA
  20. E

    Cannot connect to SMTP server (Outgoing Mail)

    First: Traditionally, access to your MTA (i.e., TCP:25) is blocked by almost all ISP's so you'll need to use the MSA (i.e., TCP:587) or use SMTPS (i.e., TCP:465). Second: To test your MTA's functionality, login to your sever (e.g., using SSH) and test localhost:25 (e.g., using telnet)...
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