• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue Create new subdomain uses wrong directory

    After waiting one day and try again it works. Maybe one of the Plesk-Cron-jobs fixed it :-)
  2. S

    Issue Create new subdomain uses wrong directory

    Hi, there is no file test.glodek-edv.de.conf in the directory /opt/plesk/php/8.3/etc/php-fpm.d/
  3. S

    Issue Create new subdomain uses wrong directory

    Hello, I try to create a subdomain "testsystem". I set up the base-directory as submomains/testsystem Plesk always tries to use a name "test" from a previous creation-process that was from a deleted subdomain "test". The error message is phpinimng failed: configuration test...
  4. S

    Question let's encrypt TXT record and nameserver-problem

    Thanks a lot - in most cases the wildcard option is not neccessary so I can disable it and use HTTP-verification.
  5. S

    Question let's encrypt TXT record and nameserver-problem

    Hello, I am using the plesk DNS bind and Plesk nameserver for a subdomain. To create a cetificate let's encrypt needs a TXT-record _acme-challenge. For a new domain/subdomain I always have to create such a TXT in the adminitration-panel of the server (using the nameserver of the provider). If I...
  6. S

    Question Problem with Backup/Restore during Linux-update

    as I wrote in my first post the warning in Plask is "The DNS service is not installed. The DNS settings will not be restored for the following objects:" and after that all doamins are listed. I will describe my approach again step by step: - first I reinstalled the operating system (Ubuntu 22.4...
  7. S

    Question Problem with Backup/Restore during Linux-update

    As I wrote in my first post I installed the service via tools&settings -> updates -> add components and choose DNS(bind). I am using plesk in German so I hope I translated the menu-structure correct.
  8. S

    Question Problem with Backup/Restore during Linux-update

    Hello Raul, as I wrote in my first post, I had intalled the DNS-Service and checked that it was running before the restore of the configuration. Nevertheless, it was reported for all domains that the DNS service was not installed. What can I don't to avoid this in my next try?
  9. S

    Question Problem with Backup/Restore during Linux-update

    Hello Raul, many thanks for your reply. Can you also identify a reason why the DNS service recognition is not working? Could this also be due to the password?
  10. S

    Question Problem with Backup/Restore during Linux-update

    Hello, yesterday I tried to update my virtual sever hosted by STRATO. Last time that was done very easy and I did it the same way: - do the update on a day when my weekly full-backup was created (every night a 3:00, one full-backup per week and incremental on the othe days) - install a complete...
  11. S

    Resolved Can't get MySQL 8 in docker container available for other applications

    Solve it: I have to create the mySQL user with 'create username identified by password' without a host. Not 'create username@hostname' The problem was, that MYSQL searches in usertsble for usernane AND host.
  12. S

    Resolved Subdomain nor working after adding LetsEncrypt-certificate

    It was a probem with the hosters DNS: the DNS-Settings were available and seems to bo OK. But there was an additional button to activate them. After that all works fine. How can i set this topic to solved?
  13. S

    Resolved Can't get MySQL 8 in docker container available for other applications

    Hello, i am using Plesk on a Linux-System runnung MySQL 5.7 and don't want to change it because i don't know if all used applications are able to work with MySQL 8. But now i tried to get Nextcloud running. Nextcloud neeed a newer MySQl and so i thougt it would be the best to set up MySQL 8 in...
  14. S

    Resolved Subdomain nor working after adding LetsEncrypt-certificate

    Hallo Rasp, I have many subdomains working without problems and none of them has a subdomain entry in the DNS of the hoster. The subdomains are handled entirely by plesk v-hosts. The subdomain works fine until I added the subdomain in the hosters DNS to fill the TXT-record and deleted it because...
  15. S

    Resolved Subdomain nor working after adding LetsEncrypt-certificate

    Hello, I created a subdomain nextcloud.glodek-edv.de. This works for a moment, i was able to open the subdomain and saw the plesk-default-screen. Then i tried to add a certificate. For LetsEncrypt i was told to add a _acme_challange to the TXT-record in the DNS. I added the...
  16. S

    Issue only "Default Page" after activating IPv6

    Hello, I have Plesk Onyx 17.8.11 Update #71 on an ubuntu 16.04 server. I do the folling changes: go to server-administration tool from hoster activate IPv6 wait until IPv6 is shown as activated go to Plesk -> Tools&Settings -> IP-Settings click on "read IP" I see the new IPv6-address...
  17. S

    Resolved Create subdomain fails with php 7.1

    Hello, Im using Plesk Onyx Version 17.0.17 Update-Nr. 19. Installed PHP-handler is PHP 7.1 and for long time all seem to work fine. Now I tried to create a new subdomain (last time I needed a new subdomain was with Plesk 12.5). This fails in Plesk Onxy 17 with the following error: phpinimng...
  18. S

    Resolved apt update fails to get autoinstall.plesk.com/ubuntu/LETSENCRYPT

    Hi, VNick, thanks a lot -> there was an entry in /etc/hosts. After removing it all works
  19. S

    Resolved apt update fails to get autoinstall.plesk.com/ubuntu/LETSENCRYPT

    Hello, after updating Plesk 12.5 to ONYX I get the following error when I try to update Linux: Linux-Version-Information: What is wrong there? When I enter http://autoinstall.plesk.com/ubuntu/LETSENCRYPT_0.0.2/dists/trusty/all/binary-amd64/Packages in a browser, there are some...
  20. S

    where to set up sender-addres for mail-over-quota-messages?

    Hello, I had a spammer on the sever who used php-scripts to send mails from the server. Plesk blocked most of outgoing spam because of the mail-quota - very good!. But plesk also seems to block the own mail "customer over mail quota" because the plesk sender of this mail was the same as the...
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