• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Ihtshama

    Issue Mail deactivated on domain still alerts for exceeding limits

    Hi I recieved alert from server that one domain is exceeding limits for emails. I deactivated the mail service on that domain, but still emails are being sent. Is it possible, and what is the solution? I have even reset the password too. thank you
  2. Ihtshama

    Issue Not able to access plesk server or any website on it

    @Monty thanks a lot Arashi. I checked with Monty's method and did not find the IP address of my LAN in that list. But as i said on same LAN, same IP address, at other laptop, i am able to open the websites. Then that means, only my laptop has the problem. Also, i can open sites on my laptop...
  3. Ihtshama

    Issue Not able to access plesk server or any website on it

    @Monty thanks a lot Arashi. I checked with Monty's method and did not find the IP address of my LAN in that list. I dont know how it all changed. Maybe someone can advise something else too. Thank you
  4. Ihtshama

    Issue Not able to access plesk server or any website on it

    Hi Monty, thank you for your reply. I think IP address of the server or hosted websites has not issue becuase when i connect my PC with mobile internet, same website starts opening. That means, maybe, my network adaptor has some problem maybe?
  5. Ihtshama

    Issue Not able to access plesk server or any website on it

    Dear Support Since last two days, i am not able to access Plesk server and any of the website hosted at this server from my LAN internet. But at second computer on same LAN, i can. Similarly, when i connect my PC with mobile internet, i can access everything. Can you please advise what could be...
  6. Ihtshama

    Issue Invalid argument: Undelivered Mail Returned to Sender

    I am recieveing emails from almost all senders, but one customer is not able to send emails, he is seeing following error The mail system <hello@domain.ch>: connect to mail.domain.ch[95.216.40.xxx]:25: Invalid argument Can you please advise why it is happeing?
  7. Ihtshama

    Issue Cannot verify server identity popup iPhone & webmail

    @TravisB @learning_curve Can you please see attached, i just confirmed, it is default certificate present at the server. But it has been attached to mail server of various clients, to all domains if i am not wrong.
  8. Ihtshama

    Issue Cannot verify server identity popup iPhone & webmail

    Thank you @TravisB @learning_curve I saw SSLchecker report, i am surprised how webmail is attached to SSL from plesk itself, it was not the case. I have secured it with its own certificate. The same thing is happening with other domains at server also. How all these domains are shifted to plesk...
  9. Ihtshama

    Issue Cannot verify server identity popup iPhone & webmail

    Hello Since yesterday, suddenly, cannot verify server identity is poping up on iPhone users of all our server users. Similar goes to webmail, check attached please, Why it happened at its own? We did not change anything. OS CentOS Linux 7.8.2003 (Core) Product Plesk Obsidian Version 18.0.28...
  10. Ihtshama

    Resolved database error while backup

    thank you, but this solution worked for me. Issue - Unable to make database dump
  11. Ihtshama

    Resolved Unable to make database dump

    worked like a charm. thank you moswak.
  12. Ihtshama

    Resolved Unable to make database dump

    When every i run backup manager in Plesk, it makes the backup, but have errors like below for almost every website, i am afraid, sites are not really backedup. OS CentOS Linux 7.8.2003 (Core) Product Plesk Obsidian ERROR in logs. Warning: Database "booster" Unable to make database dump...
  13. Ihtshama

    Resolved database error while backup

    Hi Whenever i run backup service, i am getting following error for almost every website on server. Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 2: mysqldump: Couldn't execute 'SHOW FUNCTION STATUS WHERE Db = 'wp_1ot5e'': Column count of mysql.proc is wrong...
  14. Ihtshama

    Question Health monitoring board at Home screen

    Hello, Before moving to Obsidian, i used to have Health monitoring board at home screen, and it is no more there now, any way to bring it back please?
  15. Ihtshama

    Resolved New Wordpress Site

    plesk repair fs YOUR-DOMAIN.COM -y -v this command fixed my two weeks old problem. thanks guys.
  16. Ihtshama

    Resolved plesk mail not working on iPad

    I couldn't get you, same versions with iPhone and iPadOS. iPad have 7.1.2 (11D257) version.
  17. Ihtshama

    Resolved plesk mail not working on iPad

    Hello @IgorG This issue has become a serious problem, as our clients are not able to configure their email. I am not able to configure mail settings on iPad, i checked it on many iPads, but emails are not working. I tried it with SSL and without SSL, but it didnt work, instead it says "server...
  18. Ihtshama

    Resolved renaming domain name: capital to small letters

    Hello, I want to rename an old domain whose first letter is capital. But when i do in hosting settings, i get error " This domain name already exists" thank you for advising a solution.
  19. Ihtshama

    Resolved plesk mail not working on iPad

    no reply???
  20. Ihtshama

    Resolved plesk mail not working on iPad

    Hello I am able to use plesk mail on iPhone and outlook too, but not iPad. It takes so long to verify the login details, and then prompt error SSL and ask to try without SSL, when i try with that, it throws error "server mail.xxx.com" is not responding. Am i missing something.
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