• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Service Quality of this Forum

    Custer, thanks a lot for your answer and also for responding on the latest topics. I will PM you to follow up on the QoS thing.
  2. D

    Service Quality of this Forum

    I am a bit concerned about this forum. In the last few weeks response times have become long. By now, quite a few topics are open or unanswered. Some of them are about bugs that have an impact on our customers' daily businesses. I assume that Parallels is busy with other stuff. Nevertheless...
  3. D

    Wrong document path on beta sites

    Hey custer, did you find a solution for this issue? Please let me know. Thank you.
  4. D

    Unexpected Server Behavior Error in Web Presence Builder

    Thank you very much for your feedback, swopedesign. I am glad the upgrade to WPB version 11 will solve the issue. @ Parallels: Do you plan to do a bug fix for customers with version 10.4.4?
  5. D

    Bug: HTTP error 500 for modules/contact/send.php

    The error happens only on sites where the contact module is in use. Workaround: Exclude the file in robots.txt.
  6. D

    Unexpected Server Behavior Error in Web Presence Builder

    Same issue here where the error is shown and new blog posts appear in WPB but cannot be published. Saving a snapshot from WPB and reloading it does not help either. New blog posts are gone in WPB when leaving WPB. What's the remedy?
  7. D

    Blog Module Editing

    Yes, I came across the same situation in Firefox, however not only with the blog module. My workaround is to either enlarge to browser window or use the zoom-out function of the browser and then drag the WPB menu out from the editing area. I could not figure out yet in what circumstances it...
  8. D

    Suggestion: Display of files in Documents Tab

    Russell, I thought what you thought and am supporting your suggestion.
  9. D

    Customized Modules?

    Thank you for the good news, Custer. At the moment my mind is free from specific needs for the SDK. I am looking forward to WPB 11.2. - good luck!
  10. D

    site not saved on publish

    One of my customers experienced something similar on WPB 10.4.4 lately: For an unknown reason an old version of the site appeared (in WPB and public). We were able to reinstate the correct published version from a backup. However, the version in WPB had to be recreated manually due to the fact...
  11. D

    Customized Modules?

    Apart from the script module, is there a way for developers to add customized modules to a WPB installation so that such modules can be picked from the editor menu? If so, where can developers find the documentation?
  12. D

    Tutorial Video Pop-Up

    Hello Custer, Thank you for your reply. Maybe these considerations help to figure out a solution: Sometimes different environments require different solutions, so the enhancement could be limited to WPB in Parallels Automation environments while the stand-alone version stays with the cookie...
  13. D

    Image gallery: Wrong display of thumbnails in Firefox and Internet Explorer

    Hey Custer, what is the current status? Can I help you with any other information?
  14. D

    WPB11 & Facebook

    Hey, as WPB 11 exists and people post about it would it make sense to open a sub-forum for WBP 11?
  15. D

    Tutorial Video Pop-Up

    In WPB 10 a pop-up window with a tutorial video is showed the first time the application is launched. It is not shown at the next visits - unless you delete the cookies in your browser. This can be annoying for people whose browser deletes cookies everytime it is closed, e.g. for privacy...
  16. D

    Amendment proposal: Generic font-family in style sheets

    In WPB 10 the font-family in a style sheet looks like that: Example: There is no generic font defined at the end of the statement. If the defined font-family is not available on the user's device the browser just defaults to its standard font. This could lead to unwanted typographic...
  17. D

    Bug: HTTP error 500 for modules/contact/send.php

    I keep getting a 500 Internal Server Error for this file on all WPB 10 sites in Google Webmaster Tools: modules/contact/send.php. In my opinion it is a file that should be excluded from being crawled.
  18. D

    Contact Form: Amendment Proposals

    Here are some amendment proposals for the contact form module: - Replace the technical term "Captcha" as not everyone understands it. I guess something like "password", "security code" or "characters" would be easier. - Place the captcha reload link next to the captcha image instead of the...
  19. D

    rotating banner add script ?

    Hi hugosnel, Here is a way to simulate a rotating banner in WPB 10 with Javascript and CSS: 1. Integrate Javascript/CSS files into your WPB site, e.g. the ones from http://slayeroffice.com/code/imageCrossFade/xfade2.html. 2. Drop a text module onto the web page and put all the banners...
  20. D

    Image gallery: Wrong display of thumbnails in Firefox and Internet Explorer

    Hello Custer, 1. It only happens with images of specific dimensions. 2. It seems that those images are not resized by its longest dimension, e.g. - a portrait oriented image of 600 pixel width and 800 pixel height is resized by its width to fit the thumbnail frame. - a landscape oriented...
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