• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Cannot setup FTP repository

    Hi Igor, In what log can I find this out ?
  2. S

    Cannot setup FTP repository

    Hi, When I try to configure the FTP repository for the server backup, I get an error saying the server cannot be reach, and I have to check my settings. MY SETTINGS ARE CORRECT !!! I can access my server with ncftp and ftp with the same settings. Therefore WTH can't plesk access...
  3. S

    pleskbackup script article

    Hi folks, For those who need inspiration to make their own pleskbackup script, I've made one to backup server config, reseller configs, and all domains. You can find it on my blog at http://www.superkikim.com The article is in french, but you can download the script at the end of the...
  4. S

    log files in wrong dir, and huge

    Hi, the maillog and smtp log files are in the wrong directory... They are in /opt/psa/var/log instead of /var/log How can I change this ? Additionnally, my files are huge (5GB for maillog, and 8GB for maillog.processed). What can I do to have a log rotation on these logs in order not...
  5. S

    Error migrating domains from 9.5.2 to 10.1.1

    Hi, Could anyone tell me what should I do with this log file ? <?xml version="1.0"?> <execution-result status="success"><object name="resel_x" type="reseller"><object name="somedomain.com" type="domain"><message code="AssertionFailed" severity="error"><context>virtual std::string...
  6. S

    Apache process at 100% - How to troubleshoot ?

    Hi, I have some Apache processes that use all my four cores at 100%. This is most probably a PHP script issue. How can I troubleshoot that ? Is there anyway to dig an apache process to know what is running behind it ? what script, for what domain ?
  7. S

    Plesk Update Error form 9.3 to 9.5.2

    I have installed psa-updates from the command line (apt-get psa-updates) and it did the upgrade from 9.3 to 9.5.2 However now, I'm stuck with a license issue :-(
  8. S

    Can't update to plesk 9.5.1

    Igor, Any news on this issue ?
  9. S

    /opt/psa/bin/dns.sh --del -txt don't work

    Is this fixed ? Hi Igor, Has this issue been fixed ? I have to delete PTR records from all domains, but right now I can't because of this issue. Cheers
  10. S

    Can't update to plesk 9.5.1

    updating from 9.3.0 here. I'll wait for the fix. cheers
  11. S

    Can't update to plesk 9.5.1

    Hi folks Debian Lenny 32 bits here, and same problem... The problem seems to be the license server: Error: Failed to connect to the licensing server. Hit http://mirror.switch.ch lenny Release.gpg Hit http://mirror.switch.ch lenny Release Ign http://autoinstall.plesk.com lenny...
  12. S

    SPF example: Can anyone please make one ?

    Hi, SPF has been discussed many times over the Internet. Yes, I have found and read the openspf website. But It is still not clear to me how to handle this with Plesk. Let's have a scenario (I take private addresses just for the example...) plesk is installed on: plesk.mydomain.com...
  13. S

    statistics update failing

    Hi, When I start the statistics script manually to update a domain it updates the awstats data correctly, but then fail with the following message: statistics: idn_toascii() failed: Stringprep error statistics: idn_toascii() failed: Stringprep error How can I troubleshoot this ?
  14. S

    Plesk 9.3 + Debian Lenny + Overused Disk Space Statistic not updating

    no backup in statistics sh*t piece of software ? or ignorant users ? Please try to be polite. If you don't like the software, just use another one. I'm tired of people criticizing the software, but still using it ! Go to Settings => Settings of server statistics => System Preferences...
  15. S

    How to prepare to install Linux Debian?

    Yeah. I would like to know what was the question about :-)
  16. S

    Migrate from Confixx 3.3 to Plesk 9.3

    Hi Igor, I'm migrating 10 domains from plesk 9.3.0 to plesk 9.3.0 and I get the error with "virtual void plesk::DomainVHostRefferred::Extract" on only one of my domains. This domain hosts a wordpress blog with plugins. The data are all extracted, but when I go the the plugins manager in...
  17. S

    How can i reach backups in FTP Backup Repository after reinstall the system

    Igor, That is a good question... Because even if I try from the command line: pleskrestore --restore backup_domain_vhost_1003060141.xml -level domains Dump does not exist in repository And when I try pleskrestore --restore backup_domain_vhost_1003060141.tgz I get pmm-ras...
  18. S

    error with DrWeb after upgrade

    Hi Igor, According to the license I get (Powerpack) drweb is supposed to be included. Therefore, how can I get a valid license file for it ? or should I say, why does it ask for one ?
  19. S

    unable to open configuration file /etc/psa/psa.conf: Permission denied

    I have 9.3.0 and the problem occured too.
  20. S

    General protection errors after upgrade to 9.3

    Hi, after the server hanged last night, I have the same error message now: Some utilities was exited with errors: /usr/lib/plesk-9.0/mail_spam_restore Any news about your ticket ?
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