• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. EnriqueR

    Statistics calculate error

    After solving my problem with the 'statistics' command, I have executed and seems to work properly. The only problem is that I thought that this command regenerate the configuration files staying in '/usr/local/psa/etc/awstats/'. I had to delete this files because I read in a post that this was...
  2. EnriqueR

    Problem reactivate nginx

    Finally we have found the problem. The problem resided in an inconsistency in the database. mysql> SELECT `PhpSettings`.* FROM `PhpSettings` AS `PhpSettings` WHERE (((`PhpSettings`.`id` = 48))); Empty set (0.00 sec) mysql> insert into PhpSettings values (48,0); Query OK, 1 row affected (0.00...
  3. EnriqueR

    Problem reactivate nginx

    Here go the file
  4. EnriqueR

    Statistics calculate error

    No, replacing the file not solve the problem. When I use the installer, surprisingly the file has replaced the original and now still gives me the same error. I think the main problem that not work HTML pages really not is the corrupt file. Because before to stop HTML, gave me error file. The...
  5. EnriqueR

    Problem reactivate nginx

    By replacing the file stops the error message and let me do certain things that did not let me before. But now I get this one: Fatal error: Call to a member function isDefault() on a non-object in /usr/local/psa/admin/conf/templates/default/nginxDomainVhost.php Also, when I have uninstalled...
  6. EnriqueR

    Problem reactivate nginx

    Now that is the problem: Error: Unable to make action: Unable to manage service by nginxmng: PHP Fatal error: Call to undefined method Db_Table_Broker_Subscriptions::getDomainSubscription() in /usr/local/psa/admin/plib/Smb/Plesk/Bridge/Domain.php on line 828 This file is version 11.5 and I have...
  7. EnriqueR

    Statistics calculate error

    I have run /usr/local/psa/admin/sbin/autoinstaller but my server is Up to Date (currently #33). How can y get the file I need is corrupt? /usr/local/psa/admin/plib/Smb/Plesk/Bridge/Domain.php
  8. EnriqueR

    Problem reactivate nginx

    I have run the command and returns me the following result: START Bootstrapper 12.0.18 repair AT Fri Jan 30 15:34:12 CET 2015 **** Product repair started. ===> Checking for previous installation ... found. Started bootstrapper repair procedure. This may take a while. Certain actions may be...
  9. EnriqueR

    Problem reactivate nginx

    /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair Bootstrap setup actions for Plesk 12.0.18 Usage: bootstrapper.sh <prep-install|post-install|rerun|perform-deferred-actions> [component|BASE] bootstrapper.sh <repair|perform-deferred-actions> Running...
  10. EnriqueR

    Statistics calculate error

    Can you give me the /usr/local/psa/admin/plib/Smb/Plesk/Bridge/Domain.php file? My file is corrupt and Plesk tell me cannot find isDefault() function from this file.
  11. EnriqueR

    Statistics calculate error

    qserviciosinternet.es Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 12.0.18 #33
  12. EnriqueR

    Statistics calculate error

    I have re-run /usr/local/psa/admin/sbin/statistics –calculate-one –domain-name=domain.com command and now has stopped work for me websites: 404 Not Found in every subscription. All other services (FTP, email, etc) work correctly. ¿Can you help me, please? I have restarted HTTP and NXING...
  13. EnriqueR

    Statistics calculate error

    I do not know in which section the logs are saved when the file /usr/local/psa/admin/sbin/statistics is runing
  14. EnriqueR

    Statistics calculate error

    Where are this logs? Path?
  15. EnriqueR

    Statistics calculate error

    A few days ago the statistics generator stopped working. I tried to run /usr/local/psa/admin/sbin/statistics –calculate-one –domain-name=domain.com. It get the following message and not generates statistics: WARNING during statistics_collector execution: : statistics[25456]: Executing logs...
  16. EnriqueR

    Problem reactivate nginx

    This error takes me a long time to appear. My Plesk is always updated to the latest version (currently # 33). For example, when I try to unlock some subscriptions show me the following error message: ERROR: Call to a member function isDefault() on a non-object (Domain.php: 966)
  17. EnriqueR

    Problem reactivate nginx

    By reactivating nginx has left me the following error message: The new configuration files for the Apache web server were not created due to errors in the configuration templates: Fatal error: Call to a member function isDefault () on a non-object in...
  18. EnriqueR

    logrotate fail

    No one else has duplicated logs folder?
  19. EnriqueR

    logrotate fail

    The problem was solved when accessing the subscription, disable log rotation and re-activate again. Now I have found that Plesk stores the logs in two different paths: /var/www/vhost/domain.tld/logs/ and /var/www/vhost/system/domain.tld/logs/ Is that true? This system is wasting space resources...
  20. EnriqueR

    logrotate fail

    I think I found the problem. For some reason in /usr/local/psa/etc/logrotate.d/ path not found some subscriptions. Does anyone know what may be the reason? I do not know how often is calling logrotate by default. I'll wait a few days to see if that was the problem.
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