• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Issue Plesk Migrator can't handle umlaut domain names properly

    I have one subscription named to it's main domain, which has umlauts in it. The domain name is correct and correctly resolves to the punicode xn--*-r8a.de name. When plesk migrator runs, debug.log shows...
  2. K

    Issue Plesk Migrator - Obsidian 18.0.56 - Errors / unable to migrate

    Thanks for stepping in for the first problem: (MySQL strict mode) This was not it. I found the debug.log of the migration in /usr/local/psa/var/modules/panel-migrator/sessions/migration-session It's getting +|2023-10-16_16:11:31,999|I|MT|core.workflow.runner.by_subscription|||Check InnoDB...
  3. K

    Issue Plesk Migrator - Obsidian 18.0.56 - Errors / unable to migrate

    The new server has 18.0.56 installed and I needed to upgrade from .55 to .56 on the old server as well. When starting a migration (4 subscriptions) I'm receiving errors without meaningful messages. All 4 subscriptions failed. Looking at the protocol, I see Execute command: check Execute...
  4. K

    Resolved Can't restore backup in plesk 18.0.56 Element 'server: The attribute 'guid' is required but missing."

    Me too, but .56 was installed and no chance to go back. Didn't get any info yet from them (on a non-self-hosted domain). My server rebootet, yes, but I still have the same mail issues - imap not working on the server. Still no mails from my own domains. Tried a direct migration but it also...
  5. K

    Resolved Can't restore backup in plesk 18.0.56 Element 'server: The attribute 'guid' is required but missing."

    Same problem here, also same problem with Strato. Unfortunately I wasn't able to install a lower version than .56 since it's the only one listed when following the instructions on the link you mentioned, @hilutions . How did you achieve this?
  6. K

    Question PostFix Dovecot Timeout

    Thanks. However I'm not getting anything related to max number of connections. I'm trying since days to fix it. There are probably several issues, but I can't resolve any one individually. For instance dovecot: log(2214938): Error: net_accept() failed: Bad file descriptor happens everytime...
  7. K

    Question PostFix Dovecot Timeout

    How to check / change this? I'm not a dovecot expert (thought I'm using Plesk in order to not having to bother with such details).
  8. K

    Question PostFix Dovecot Timeout

    Correction to the above: after a service restart of dovecot, Mail.app connects once and downloads mails. After a few minutes I see the triangles telling me that mail app is offline and no connection to mail server is possible anymore. I don't see anything in the logs of successful or failed...
  9. K

    Question PostFix Dovecot Timeout

    @swiper Did you find a solution? Seems like I'm running into similar issues since update to plesk 18.0.55 (Update 2 I think). Never had trouble before. Now iOS clients will trigger the "Disconnected unexpectedly" while Mail.app on MacOS can't connect at all, getting /var/log/mail.err Oct 7...
  10. K

    Question How to trigger re-sync migration from command line?

    I know about the panel-migrator cli tool and I'm already using several steps with a created config to start a full migration (in preparation for a failover to a second server). Docs here: Migrating via the Command Line The question is: How do I start a "re-sync" in order to get the most recent...
  11. K

    Issue Dovecot backup/sync to second server fails - Error: auth-master: userdb lookup

    Hi there, I am trying to prepare for a server failover (having 2 servers and a ClusterIP in place I want to switch when everything is migrated). Most of the work is done via panel-migrator (through ansible), but I don't want to lose data that changed/arrived in the meantime. Therefore: Before...
  12. K

    Issue Can't confirm firewall rules from CLI

    same here. No matter whether I use the "SSH_CLIENT=..." in the same ssh session or really open a new ssh session to the server and try to confirm from there.
  13. K

    Resolved Let's Encrypt SSL to secure Plesk and mail not renewing

    @themew sorry, but I don't get the first step in your description Under your main domain, remove the Let's Encrypt SSL from the main domain list so only the main domains SSL appears in the SSL list Could you please be more specific? I don't see a way to "remove the Let's Encrypt SSL from the...
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